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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1135 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,135 reviews
  • Rated 5 out of 5 stars

    Great Phone Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, I bought one for me then months later my wife's phone got crushed so we went directly to best buy and bought her this phone, she absolutely loves it. tons of cases available on am*z** delivered next day. to be fair bestbuy had 1 available at the store but it wasn't "cute" for my wife :)

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Gilmo1938, Thanks for purchasing our product and we're delighted to hear that you're happy with the phone you have purchased. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    smart buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone for the price i like the display quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at black friday offer. I would say its an okay phone for the price. Works great and can be better than counterparts at the same price range.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    a solid choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it needs to for a decent price. A solid choice

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    very good phone for temporary use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good phone for temporary use. battery last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone at good price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price benefits is excellent. This is the first Motorola phone and it works nice. The only thing that I found odd was that the volume control is on the right side, I'm use to find it on the left side. I haven't used the camera too much so I can't give a review. I feel that this is a friendly telephone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, JonathanG. We are pleased to have you as a part of the Motorola family. Glad that you're satisfied with your purchase. If you ever need help with your Moto G 5G, give us a holler or reach out to our online community: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New and best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, simple and easy to use. great features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent budget phone with good specs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent budget phone with good specs. I bought this for my father...it has a steep learning curve coming from Android 9. Loads of extra settings from moto, but some software preloaded was bloatware....720 display was just ok.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for sharing your thoughts, SteveP! It sounds like you found the Moto G 5G to be a decent budget phone with good specifications, which is great for its price point. However, we understand that the transition from Android 9 to the Moto G 5G software might have a learning curve, especially with the additional settings and preloaded software. If you ever need help, give us a holler or reach out to our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good phone for the price need to get other colors

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone, CliffordS. Glad that you gave us a positive rating and that you're satisfied with the phone's price. If you're interested, we'd like to hear your story and share it with other G 5G users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Great features, good quality camera..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Middle of the road performance for a cheap price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up front, if you just need a phone that does most things for a low price, this phone is a good pick. I bought this phone as a temporary replacement while waiting for a theft replacement of my normal phone. For as little as it cost, it does what it needs to. It's slower than I like for gaming. The Android version isn't too bloated. Not really impressed with the camera. Last thing, Motorola spent zero dollars protecting the screen on this phone. One drop from less than 24 inches and the whole screen was toast. So, if you buy it, get a case before you leave the store.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MrFygg! Thanks for sharing this experience with us. We appreciate you choosing Motorola Mobility as your device provider. Follow us on our official community page and get updates on our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. Nate MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and 5G reception in weak signal areas.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the perfect rating you gave us, TonyP. We are so delighted to hear that you are happy with the performance of the Moto G 5G 2023 and that you are pleased with your choice. We also encourage you to join our official Motorola community page and connect with other users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very used friendly. Love the color. Great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phones.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phones bought two. Battery life isn't the best but for the price you can't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality on the phone Motorola it's always an opción

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cellphone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended for anyone quality electronics friendly staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful for my doordashes durable, high quality and extremely inexpensive UNLOCKED and beautiful sound easy to use and very responsive

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, JoseEM. We're thrilled to hear that the phone is durable, high-quality, and works well for your DoorDash deliveries. It’s great to know you’re enjoying the sound, responsiveness, and the fact that it’s unlocked. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was outstanding, and the product was exactly what I was looking for.” “I was so pleased with the service I received from Best Buy. They went above and beyond to help me find the perfect item.” “I was very impressed with the quality of the product I received.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We really appreciate you taking your time to give us a very positive feedback, Michael. Glad that you had a smooth transaction with BestBuy. If you have some time, you may want to take a look at our Moto G 5G community here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. We would love to have you there. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    It’s a great phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a little touchy but once you get used to it then there isn’t any real issues. The screen is very easy to crack so watch out for that. But overall it’s easy to use and has okay durability just make sure you get a phone case.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Lmarie, We appreciate the time sharing your feedback and observations about our product, we'll relay your message to the team. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my niece and she likes. I recommend to anyone looking for Motorola phone’s

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for the recommendation, Oak566. We're thrilled to hear your niece loves her new phone. We appreciate your support and are happy to have you as part of the Motorola family. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

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