Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,138 reviews
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, excellent customer service, excellent installation of old phone to new. Had a wonderful experience throughout the process. Enjoyed the time very much.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichaelD, We are so thankful for giving us a positive rating and we're happy to see that you are enjoying your phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Son was really happy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone on my son’s birthday. He was really happy to have this reliable phone in many ways it’s all good. It is more convenient and friendly user. From iPhone he switched to this.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing our product and for this positive feedback, MeryldawnM. We are happy to hear that your son is satisfied with her Moto G 5G phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Outstanding product and very durable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is outstanding very nice very durable.so I'm very satisfied I encourage you to go get one as well thank you Larry

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much! We're thrilled to hear that you're enjoying your new phone. Your satisfaction means a lot to us. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle MotorolaMobility

  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I was expecting, as a Motorola user. The one bad thing is that the camera don't have a zoom out, as some previous version had

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi VictorS, we're sorry to hear that you we're not satisfied on the camera of your recent purchase since it doesn't have a zoom out feature. In the meantime, you may try to download a third party app from the Google Play store. We'll relay your feedback to the team however we cannot guarantee a change. Feel free to follow us on our official community page to be updated in our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    TitleA

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a replacement phone being used by a son. Everything is super fine. My home area is not a good area for reception. This phone sends out and receives messages without fail. 5 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing and I really recommend this device to others.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi FedericoO, We're so glad to hear that you love your phone and would recommend it to others. Your satisfaction means the world to us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Mostly fine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done, could be better. Very quiet phone volume and quiet ringing/notification sounds. Quiet playing music or movies over the phone speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Charging

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life but took way too long to fully charge...over 2 hours ... returned

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Allen, This is unexpected for our Moto G 5G phone, and we apologize that you're having this charging concern on your phone. We stand by our phones and we'd like to look into this deeper. Please email us at supportforums@motorola.com for us to further assist you. We'll surely help you from there. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Trusted Best Employee's

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV I purchased is the best from Best ! I gave the young man 3 TV's I chose, asked him which one he would recommend. He told me, and I trusted it. Truly a good choice.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Amustbuy, We're glad that you gave us a positive rating and that you're satisfied with your purchase. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my dad and it has working great for what he needs it for, which is most android auto, music and YouTube.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RobinZ, We're delighted to hear that the phone is working great for your dad, especially for his use with Android Auto, music, and YouTube. It's fantastic when a device aligns perfectly with one's needs. If you're interested, we'd like to hear your story and share it with the Moto G 5G community: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. We love to hear from you from there. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone but laggy at times

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone, it's laggy at times but the signal reception is really good. For the price, you cannot go wrong.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with us, Superhero. We're glad to hear that you find the signal reception on your phone to be excellent. While we understand that you've noticed occasional lag, we appreciate your feedback on this matter. Lags are sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If in case you have other concerns or questions, feel free to write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    An ok phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ok phone to pickup on a budget. Does have an excellent battery life. No tap to pay feature.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, CortezS. We sincerely appreciate the time you took to write your review, and we're happy to hear that you like the phone. Sadly, the phone does not support NFC, but beyond that, the Moto G 5G (2023) is designed with great specifications. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone at a great price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price.I've got Mint Mobile. It doesn't really slow down at all, only once and a while when the network is overloaded. Otherwise great phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It feels good to hear that you appreciate the phone's features and are happy with your selection. Thank you for your feedback and for choosing Motorola. If you ever need help, give us a holler or reach out to our official Moto G 5G (2023) community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Unexpected gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no complaints about. It was a gift and he is very happy with it. Can thank me enough for it, he didn't expect anything like it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's wonderful to hear, AntoniaH. We're so glad that the phone was a hit as a gift and that the recipient is very happy with it. It's always great to know that a gift is well-received and brings joy. We're sure the recipient will continue to enjoy the features and functionality of the phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    For the money one of the better phones you can get

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money you do get what uou pay for most of the time. With motorola you are getting a little bit more and it does show compared to a Nokia or a blu phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the positive ratings, Bbyreviewboard. We're truly glad to hear that you're satisfied with the phone's price. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great bargain

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola has always been moms favorite brand forbthe last 10 years or so. She got 4 to 5 years out of the last one and we expect the same with this one.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Wow! Thank you for patronizing our product and for being a loyal customer, SoundFreak. We appreciate you taking the time to give us very positive feedback. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Lag

    Rated 3 out of 5 stars

    It's all right

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lags some and it's difficult to restart but it gets the job done for what it is

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EfrenM, thank you for choosing Motorola Mobility as your device provider and we're sorry to hear that you're having concern restarting the device. Does it behaves the same even the case was removed? For other concerns, please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Phone apparatus

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cost effective phone apparatus, easy to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    moto g 2023

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought refurbished, been using well over a month, no problem so far.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Gerry, We're glad to hear that your refurbished Motorola device has been working well for you over the past month. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola Moto G 5G 128 GB unlocked

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my grand daughter to traveling internationally very nice reliable phone i would recommend to any one who need a phone to traveling internationally.

    I would recommend this to a friend