Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1135 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,135 reviews
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great for budget cell phone. Will update after use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Moto Edge phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone fine, very simple. Close up button keeps reappearing!!! Need to investigate more

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi WynneP. Thank you for leaving a review of our product and for taking the time to share feedback. We're sorry about the inconvenience you have experienced. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be there to help. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Good price and good item

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    android system nice phone. My daughter will understand

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your kind words, EstebanC. We're thrilled to hear you're enjoying your phone and the Android experience. It’s great to know your daughter will find it easy to use too! If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Old phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old phone quit working and I stopped in after work and bought a new phone and was only there maybe an hour. Great job.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ScottS, we are grateful for your support and for sharing your positive feedback about our Motorola device. Your trust means a lot to us! Stay connected with us by joining our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Moto g5

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around great phone. Likewise price.! Wud buy again, and encourage others.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It's good to hear that you think our Moto G 5G 2023 is an excellent phone that fits your budget. We appreciate your honest comments. To learn more about the Moto G 5G 2023, please visit our official community page:https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. - Aria MotorolaMobility

  • Rated 5 out of 5 stars

    cheap 5g unlocked phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is expected as an emergency phone using at &t as carrier

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, User3571. We’re glad to hear that your phone is serving as a reliable emergency option. It’s great that you’re able to use it with AT&T as your carrier. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    I love the phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It very good phone. Thank you so much And the price is so good. I like it And also simple to use it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, FilimonT! I'm delighted to hear that you're enjoying your phone and finding it easy to use. It's great to know that you're pleased with the price as well. We're here to ensure you have a fantastic experience with your Motorola device. If you're interested, we'd like to hear your story and share it with other G 5G 2023 users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Iza MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G 5g

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and sleek. Just what I needed, lighter than my previous Motorola. Easy to follow start up, and instinctual to use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mamacita, We're thrilled that you find the design simple and sleek, as well as lighter than your previous Motorola. Making our phones intuitive and easy to use is always a top priority, so it's wonderful to hear that the start-up process was straightforward and that using it feels instinctual. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I feel like it was a great deal. I broke my phone Friday night and was able to replace it efficiently.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're delighted to hear that you love your Motorola phone and that you feel it was a great deal, Frosty. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Not so bad for the prices

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone and does what it says. Wish it had a mirror app to used other stuff. The price was perfect for me

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you taking the time to share your feedback, JimmyS. We're glad that you feel happy with your selection for its price and quality. You can connect with other users and share your experience by joining our official online Motorola community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Decent cellphone for the price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase to assist with my entrepreneurship. It definitely serves the intended purpose, I just wish the camera recorded in 4K.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello cwilliams706, Thank you for choosing our product to support your entrepreneurial endeavors. We're thrilled to hear that the device is fulfilling its intended purpose effectively.

      We appreciate your feedback regarding the camera recording capabilities. Your input is valuable as we continuously work towards enhancing our products. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle MotorolaMobility

  • Rated 4 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fine for the price, however it is not feature rich for what one would like to have from a contemporary phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, cheaper alternative for basic use

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good easy to use phone. Would recommend for older folks especially

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello Daniel! We are grateful to receive a recommendation from a happy customer like you. Your positive feedback means a lot to us. Please join our official community page to stay informed about our newest devices at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Nate MotorolaMobility

  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice reliable phone. I bought it for my son.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're glad to hear that you're happy with the Moto G 5G (2023) and that it's been a reliable choice for your son. We hope it continues to meet your expectations. If you ever have any questions or need assistance with the phone, feel free to reach out at: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Aria MotorolaMobility

  • Rated 5 out of 5 stars

    Moto 5g 2023 128gb

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right features & price for my daily usage, being a senior citizen. Motorola has given me great service over the years.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It brings us great joy to hear that you were delighted with both the price and features of your new Motorola device, GaryS. We are equally thrilled to learn that you were pleased with the exceptional customer service provided by BestBuy and Motorola. Don't hesitate to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en to stay connected with us. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Buy Again

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly and my daughter ❤️ loves it so much

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your wonderful review, MariamaA. We’re so happy to hear that the phone is working perfectly and that your daughter loves it! We hope it continues to bring her joy. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    THE BEST GIFT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS MY BEST GIFT TO GIVE. NO NEED TO CHANGE EVERY TWO YEARS. THE ONLY DOWNSIDE IS WHEN YOU UPDATE THE CAMERA IS NOT AS GOOD ANYMORE.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi FloL, Thank you for having our phone and we appreciate the time to share your positive feedback. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    NICE PHONE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great price. This phone was a gift and for the price I paid, it works excellent, I have no complaints.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's wonderful to hear, R2D2! It sounds like the phone you received as a gift has been working excellently for you, especially considering the great price paid. Having a phone that meets your needs without any complaints is always a fantastic experience. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good economy phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a good phone to have for a backup if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto 5G

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice phone, haven't had any issues this far.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, EdwardB. We’re happy to hear that you’re enjoying your phone and that it’s been running smoothly for you. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

Sponsored