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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,138 reviews
  • Rated 4 out of 5 stars

    luis review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is really nice i like it alot and would buy it again

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your thoughts and for giving us a good rating, LuisN. We appreciate your continuing support. having you as part of the Motorola family is an honor. Please follow our official Motorola community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money if you can grab it in offers. The camera could be better. But other things are great for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola not bad at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked a Samsung for my brother for $850. Decided to return and go for a more affordable option. Good price, good product and fast refund from previous buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good economy phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a good phone to have for a backup if needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good at the price range. But sometimes it feels like hanging but not much.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are grateful for your support in using one of our Motorola devices and for taking the time to share your experience with us JayasaikrishnaP. We are truly sorry to hear that you are facing problems with your device hanging. Let me assist you with resolving this matter! Have you considered checking if your device has the most recent software update? To do this, navigate to your Settings > System > Advanced > System updates and ensure that all your applications are up to date. Additionally, you can attempt restarting your device to close any background apps that may be causing the problem. We would like to extend an invitation to you to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Best phone in budget segment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smart phone with all the latest features. No issues observed till date.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KirankumarK, We're delighted to hear that you're enjoying your phone and that you haven't encountered any issues so far. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    This is the Best MOTO PHONE since Moto Razor Flip

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully the UpGrade Moto will allow even more Standard Memory than this Model Moto- G, because this Phone is Superb!!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're delighted to hear that you find the Moto G phone superb, JohnRaySr. It's great that you're enjoying the device, and your positive feedback is appreciated. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for 12 year old, speaker quality is awesome downloads quickly too. Son very

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EdwardS, we are delighted to hear that your son is enjoying the phone and that you are also pleased with the features of your recent purchase. We would like to invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. It's a great platform to connect with other users and stay updated on all things related to Moto G Power 5G. We look forward to seeing you there! -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for 12 year old, speaker quality is awesome downloads quickly too. Son very

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EdwardS, we are truly grateful for your valuable feedback and for choosing our Motorola device. We would like to invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en, where you can connect with fellow Motorola users and stay updated with the latest news and discussions. Your presence would be highly appreciated! -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very good product. I used this phone temporarily

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and for sharing your feedback, SpandanaC. Glad that you gave us 4 stars. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Adequate

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is good. Not as snappy as the premium competitor's phones, but does what it was made to.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ediddle71. We appreciate your positive review. We're glad that you appreciate the phone's quality and features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Needed a replacement immediately for for a phone that the screen went bad. Has net all my needs.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Rebeck, It brings us great joy to know that the phone has met your expectations and that the device is functioning as expected. We value your trust in us and we encourage you to join the official Moto G 5G 2023 community page to get more updates about the device features, here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Buy Again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly and my daughter ❤️ loves it so much

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your wonderful review, MariamaA. We’re so happy to hear that the phone is working perfectly and that your daughter loves it! We hope it continues to bring her joy. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice reliable phone. I bought it for my son.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're glad to hear that you're happy with the Moto G 5G (2023) and that it's been a reliable choice for your son. We hope it continues to meet your expectations. If you ever have any questions or need assistance with the phone, feel free to reach out at: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Aria MotorolaMobility

  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works as expected, you can make phone calls from it, receive text messages, and even search the internet. Overall a good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price not so good staff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price. Staff couldn’t help in anything bout phone. Sid he was an apple guy. Sad.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello Chicago57, we deeply apologize for the dissatisfaction you experienced with our phone assistance. This is certainly not the level of service we strive to provide. In order to ensure you have a better understanding of the device's capabilities and make the most out of its features, we cordially invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G 5G 128 GB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is good value - does what I want for a phone. Purchase was easy, staff helpful & knowledgeable. Transaction was quick.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and giving us a positive rating, GCFBIII. Glad that you had a smooth transaction with BestBuy. If you have some time, you may want to take a look at our G 5G community here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good for the price. Never really used a Motorola before.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Frank. Thank you for taking the time to share your positive feedback. We are grateful that you chose to buy this phone and that you are happy with the phone's performance. If you are interested, you can share your experience on our official Motorola online community page:  https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Great phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A reliable phone that is just what I needed! Definitely recommend.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your kind words! We're thrilled to hear that our phone is meeting your expectations. If you ever need any assistance in the future, feel free to reach out. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Moto 5G

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice phone, haven't had any issues this far.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, EdwardB. We’re happy to hear that you’re enjoying your phone and that it’s been running smoothly for you. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility