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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,138 reviews
  • Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone for the money. Wish it had an interchangeable battery but that is getting hard to find.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for having one of our Motorola devices Dadd and for sharing this experience with us. We appreciate your feedback and we'll pass this on to our team, but we can't promise that the suggestion will be implemented. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    My NEW smartphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my purchase, but it looks like it's gone on sale and I missed it :-(

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for having one of our latest devices and we're sorry to hear that it's no longer on sale Gupster. We're always here to help you if you have any concerns regarding your Motorola device. Feel free to follow us on our official community pager to share your experience with other Motorola users https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    My new Moto G 5g 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is nice. Does what I need it to. Customer service for direct contact sale was exceptional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my mom & she absolutely loves it. Graphics are awesome and so is the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great replacement phone for my old Motorola. I needed more internal memory. This phone does everything I need.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DwaineB. We appreciate you taking the time to give us a good review, and we are delighted that you feel happy with your purchase. Please visit our official community page to stay informed about our devices here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. Awesome price. Beautiful color. I totally recommend the phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your fantastic review, DimasG. We’re thrilled to hear that you love your phone and appreciate the beautiful color and awesome price. Your recommendation means a lot to us. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G 5G 2023

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PHONE and good price!. I recommended it, the size is perfect.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the fantastic feedback, Bmmp. We’re thrilled to hear you’re enjoying the phone and finding it to be a great value. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Buddy Replacment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a Buddy, he needed a upgrade! Would recommend 10/10

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ChrisPTechDude, Thank you so much for the positive feedback! We're thrilled to hear that your buddy is enjoying the upgrade and that you’d recommend Motorola. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Motto G 5G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying to download my apps from the old phone to this new phone, I had many problems and was not able to get what I wanted too many restrictions and overhead security did not allow me to use the new phone, so, I returned the phone and kept the old one..

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Sorry to hear you had to return your phone, Dissapointed. I know it must be hard that problems still haven't been fixed yet for you. We, agents, are trying our best to get every concern addressed and pass all the feedback to our team to get this investigated. We'll make sure your feedback will be heard by our team, and sorry to lose you as our customer. -Iza MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola 5G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice and I have recommended it to most of my family and friends

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JosephK, Thank you for the recommendation. We're glad to hear you're enjoying the phone. It's always great when a device impresses you enough to share with family and friends. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good quality- option choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good quality/ price option, the camera is the worst thing of the phone but it’s okay

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi IsabellaC, we appreciate you bringing this to our attention. We're happy that you like the phone despite the poor photo quality. We are interested in learning more about this and will sort this out. Please send us an email at supportforums@motorola.com so that we can assist you further. -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone and good price. The camara is ok for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Fausto, We're glad to hear that you're pleased with the phone and found it to be a good value. We appreciate your comments about the camera as well. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 200 dollar phone no issues with anything. 120 Hz display an smooth operation.. can't complain less then a iPhone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello Kgoat, Thank you for sharing your experience! We're thrilled to hear that you're enjoying the phone's 120 Hz display and smooth operation. It's great to know that you're finding it comparable to more expensive options. If you're interested, we'd like to hear your story and share it with Moto G 5G users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone based on the cost and features. If storage is increased then I think will be best value for money.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GudduK, Thank you for giving us 4 stars. We are glad to hear that you see this phone as good for its price. Thank you for choosing Motorola. Please do not hesitate to reach out to us if you ever require any assistance. You can also visit our official Moto G 5G 2023 community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    I enjoy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reliable phone, very happy with it and will probably get another Motorola later down the line

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's great to hear, JoshuaR. We're glad you're satisfied with your phone and considering sticking with Motorola for your future devices. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Works well except hotspot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone -- however hotspot does not work - may be a carrier issue but unable to resolve.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MarkC, We appreciate you bringing this to our attention. We're happy that the phone is working well, except for the hotspot connection. We are interested in learning more about this and will sort it out. Please send us an email at supportforums@motorola.com so that we can assist you further. -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Mom’s Xmas present.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This for my mother in law, she loves it, the size is way better than her old phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to know that your Mother in law loves the device as your present DewayneT, thank you for choosing Motorola Mobility and for putting your trust in us. Kindly follow us on our official community page to be updated with our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    The customer service is great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a cellular phone and the customer service has been great just about each time that I went there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola cell phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really beautiful and practical cell phone, i like the color and texture.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you leaving us positive rating Osman. Thank you for sharing this experience with us and for having one of our Motorola devices. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good value for the money so far no problem

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, RickiB. We’re delighted to hear that you find your device to be a good value for the money and that you haven't encountered any problems so far. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility