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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1135 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,135 reviews
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for your service always i like your shopping experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my Mum and you won’t believe how much she loves the phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AwaG, it's great that your mom loves her new device. Thanks for choosing Motorola Mobility as your device provider. Kindly follow us on our official community page and be updated with our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    My phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of them the wife and I love Motorola phones would purchase again

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your support, GregL! We're thrilled to hear you and your wife are enjoying your Motorola phones. We appreciate your loyalty and look forward to serving you again in the future. If you are interested, you can be a part of our official Motorola G 5G 2023 community page here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    The customer service is great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a cellular phone and the customer service has been great just about each time that I went there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mom’s Xmas present.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This for my mother in law, she loves it, the size is way better than her old phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to know that your Mother in law loves the device as your present DewayneT, thank you for choosing Motorola Mobility and for putting your trust in us. Kindly follow us on our official community page to be updated with our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Easy set up.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid is relieved to have a phone that works. Does everything it's supposed to .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 200 dollar phone no issues with anything. 120 Hz display an smooth operation.. can't complain less then a iPhone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello Kgoat, Thank you for sharing your experience! We're thrilled to hear that you're enjoying the phone's 120 Hz display and smooth operation. It's great to know that you're finding it comparable to more expensive options. If you're interested, we'd like to hear your story and share it with Moto G 5G users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola cell phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really beautiful and practical cell phone, i like the color and texture.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you leaving us positive rating Osman. Thank you for sharing this experience with us and for having one of our Motorola devices. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Works well except hotspot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone -- however hotspot does not work - may be a carrier issue but unable to resolve.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MarkC, We appreciate you bringing this to our attention. We're happy that the phone is working well, except for the hotspot connection. We are interested in learning more about this and will sort it out. Please send us an email at [email protected] so that we can assist you further. -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone, purchase it for a backup phone , good deal for the current price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for having one of our Motorola devices GabrielR and for sharing this experience with us. We're happy to know how satisfied you were on your recent purchase, feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    MY thoughts.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave a 4 star. Because there is always room for improvements.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and for sharing your feedback, GaleR. Glad that you gave us 4 stars. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone based on the cost and features. If storage is increased then I think will be best value for money.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GudduK, Thank you for giving us 4 stars. We are glad to hear that you see this phone as good for its price. Thank you for choosing Motorola. Please do not hesitate to reach out to us if you ever require any assistance. You can also visit our official Moto G 5G 2023 community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    2023 Moto 5G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2023 Moto 5G works as expected Happy with purchase.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, LLBB. We're glad to hear that your Moto G 5G 2023 phone is meeting your expectations. Your satisfaction with your purchase is important to us, and we're pleased that you're happy with it. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 2 out of 5 stars

    Too much, too complicated!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase a new phone because my "Living Good" was getting out dated. Being a senior citizen, I had no clue which to buy. I was totally dependent on the sales person at BestBuy, who was not very informative! His suggestion was, "Yeah, it's a good phone, I mean it's the latest." I hate it because it has so many features, and signing into stuff that makes things complicated for me! I so miss my old phone! I wish the powers that be did not make it obsolete! I can't find the clock, delete, and the volume for the alarm and ring is too low, even though I put it up to the highest point! I wish someone could walk me through the basics of this phone! Right now I do what I can with it!!!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are so sorry that your experience did not match your expectations, Oldie. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, only issues on answering phone requires to press side button on and off

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Shaw, we apologize for any dissatisfaction you may have with the device customization. We appreciate your decision to choose Motorola Mobility as your device provider. We'd like to invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en to stay updated with our latest devices. Thank you for your support. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    ANOTHER MOTO G! (But with 5G)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Motorola Moto G! Once you get used to a type of phone it is easier to get a new and improved version of the same phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to write your feedback, Retiredbgo. We are so glad that you appreciate our product. Your support and trust mean so much to us. Thank you for choosing Motorola.  We invite you to join our community page and share your experience with other users at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, 100% satisfied. Will recommend to the family. Go get one right away.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Your satisfaction means a lot to us Ganny. Thanks for choosing Motorola Mobility as your device provider and for sharing this positive experience with us. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Device for traveling.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2nd mobile device to take abroad on travels outside the country.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's a smart idea, FJJA. Having a second device for traveling abroad definitely comes in handy. Hope it serves you well on your adventures! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Best Motorola

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my Dad...and he's in love with his new phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does the necessary job for me. reliable. cost thrifty. nice appearance

    I would recommend this to a friend
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