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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1135 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,135 reviews
  • Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless transfer to a new phone. Old one screen failed. Geek squad attempted to fix.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're glad to hear the transfer to your new phone went smoothly, StuartL! Sorry to hear about the screen issue on your old phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    For basic needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for your basic needs. Also it's a good looking color.....ink blue

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ImranM, Thank you for your positive feedback! We're glad to hear that your Motorola phone meets your basic needs, and we appreciate your compliment on the attractive Ink Blue color. If you want to learn more about the fascinating features of our devices, you may join our online community: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my mom who has trouble with phones and she loves it she can navigate it fairly easy and enjoys it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a phone with a wifi calling feature. This phone has wifi calling! It also works on the Pure Talk service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love moto cellphone. The only thing i would is pair my cell myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motog

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good i buy it again nice the price i recommended to all people to buy it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jennnnn, We’re thrilled to hear that you’re satisfied with your purchase and that you find it worth recommending to others. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works great and my son is Happy because has a lot of capacity.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience with us, Mariony. We're thrilled to hear that the phone is working great for your son and that it meets his needs with its ample capacity. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Functional and handy set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to use this phone set. Very handy and functional design. Satisfied.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KyamraM, We are delighted to hear that you are happy with your phone. It's wonderful to know that you find the design handy and functional. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Can't beat for 200

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What you would expect from a $200 phone, got this as a replacement work phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for buying this phone, and we appreciate your rating. We sincerely hope that you are satisfied with your purchase. We also encourage you to join our online community page and learn more about the product here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok phone as backup. Not intended for main use but camera and overall basic basic use is ok

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and for sharing your feedback, EnriqueO. Glad that you gave us 4 stars. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    So Far So Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting to know my new phone. Ask me a year from now. For now, it is all good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is performing okay so far.I have only used it for a few weeks.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for having one of our Motorola devices and for sharing this experience with us. We're always here to assist you if you need any assistance, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 3 out of 5 stars

    Watch out for the cell phone salespersons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase and then return this phone because the Best Buy salesperson lied to me about it being compatible with my network and then refused to let me see the IMEI until after I purchased it. He only cared about getting sales in and not me as a customer. The phone seemed fine, but we never got to use it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear about what happened when you bought the device JimR. We're always here to assist you if you have any other concerns on your Motorola device. You may send us an email at at [email protected]. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Rafael

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ordered a phone came the next day in excellent condition the delivery service was very professional and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MotoG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this phone. Only one I could find with a miniSDcard slot

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're thrilled to hear that you're happy with your phone, Stev0! It's great to know that the miniSD card slot meets your needs for additional storage. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. It is great. Also the salesperson was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was excellent the phone that we purchase and works great!! Thank youuuu!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CarlosY, We're thrilled to hear that the phone you purchased is excellent and working great for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Moto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, liked the color and reasonable price to buy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are delighted to hear that you are pleased with the color you received and satisfied with your recent purchase, User0426. We encourage you to join our official community page to stay informed about our latest devices. You can find us at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Hello

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ita okay. But i didnt get a charger head and ear-piece. Am yet to make use of the motorola phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone for the price, not higher because phone keeps recommending apps to download

    I would recommend this to a friend
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