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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,138 reviews
  • Rated 5 out of 5 stars

    Moto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and awesome service. Very pleased. Ty

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TanyaCourneya, We're delighted to hear that you are pleased with both our product and the service you received. If you're interested, we'd like to hear your story and share it with Moto G 5G users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Happy with purchase and your people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone and the representative of the phone department was the best, very helpful

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, SidneyJ. We are delighted to hear that you are satisfied with the phone's performance and that it meets your expectations. We also encourage you to join our online community page and learn more about the product here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Smart phone!!!! Without a doubt, I would buy it again.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your positive feedback, PatriciaC! We're thrilled to hear that you're loving your new phone. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product at an affordable price. Enjoying every bit of it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, FreemanO. We're delighted to hear that you're enjoying every bit of your phone and find it to be an amazing product at an affordable price. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Warning: if you have Spectrum,don't buy a phone at

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might be a great phone but I wouldn't know because when I took it to my carrier, Spectrum, they said the phone was incompatiable. I took it back to Best Buy and they charged me $45 because I returned it. When I bought it, they told me I would be charged $45 if I returned it "for no good reason". I asked them why the phone being incompatiable with my vendor was not a good reason and they said they never had this problem before. The service rep at Spectrum told me that everytime someone brings a phone un from Best Buy she shakes her head because 9 times out of 10 it will be incompatiable. I complained to the manager at Best Buy and she said well Best Buy does not have a partnership with Spectrum like they do with other vendors. So bottom line, if your phone service is with Spectrum, be careful about buying a phone at Best Buy. You probably wont be able to use it and you will be out $45 when you return it. I don't know if this it a problem with Best Buy or a problem with Spectrum but it will cost you $45 and a lot of wasted time finding out the hard way

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback with us and we're sorry to hear about your purchase experience, Toedoc. Should there be any technical assistance, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good low cost phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and low budget phone with most required functions.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Pat369, It's great to hear that the phone meets your needs without breaking the bank. Sometimes, the essentials are all we really need. Thanks for sharing your thoughts! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Celular perfecto, se descarga un poco rápido pero es debido al uso frecuente de algunas aplicaciones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone, I like it. A complete upgrade from my old Moto phone in every way.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's fantastic to hear, ManuelP. We're glad the new phone is exceeding your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. Thank you for choosing our product! -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing can do different things that I could not due with my other phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi FeliceP, Thank you for choosing us and being so awesome all at once. We can totally feel that you're very happy with the product you've bought from us. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Lovely phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is beautiful. But I am yet to use it. Hopefully I will enjoy it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It's wonderful to hear that you find the Moto G 5G 2023 beautiful, Chikwas! We hope that you'll have an equally enjoyable experience using it. Thank you for choosing Motorola, and we wish you many enjoyable moments with your new device! You may join our official Moto G 5G 2023 community here: forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Iza MotorolaMobility

  • Rated 4 out of 5 stars

    Value for money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Value for money. Robust & handy for daily uses

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for this positive review, KuddusMia. We're happy that you're satisfied with your purchase and the phone's price. If you're interested, you may want to check our official community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Moto g 5 g

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still having a few issues..but my tech will help me after Snow

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mariaconcetta, Thank you for your review and for taking the time to share your feedback. Glad that you gave us 4 stars. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great I love this phone I get everything done in a good amount of time

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you, JustinT, for sharing your positive feedback about your experience with one of our Motorola devices. We're thrilled to hear that the device is performing exceptionally well and that it has met all your needs. We invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en to connect with fellow Motorola enthusiasts. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone and good customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is pretty decent,light weight. The sales people in the store were helpful and quick.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      hi KananK, Thank you for taking the time to share your positive feedback. We are so glad that you appreciate the phone and are happy with your purchase. To stay up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola 5g review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone but battery life seems lacking. Otherwise happy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and for sharing your feedback, ShawnW. Glad that you gave us 4 stars. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. I feel I did not make any mistake purchasing that phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Greetings ChukwuemekaE! We are delighted to hear about your immense satisfaction and joy with your recent purchase. Our team is dedicated to providing exceptional assistance, so please don't hesitate to reach out if you require any further support. For ongoing updates and engagement, we invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. We look forward to connecting with you there! -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. Speaker is better than on my pricier phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's great to hear, BrianS! It's always a pleasant surprise when a phone exceeds expectations, especially in terms of the speaker quality. Finding a good phone at a reasonable price point is a win. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    MotoG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, serves its purpose. Easy to handle,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average phone But at this amount it's good Very slow charging Adapter is not provided

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AnsariS, thank you for taking the time to share your experience with us. We're sorry to hear that you find the device slow charging. Are you using the original charger that came with the device? Inside the box is the device itself, a USB cable, guides, and a SIM tool kit only. The adapter doesn't really include it. To be updated with our latest devices, you may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality phone at a reasonable price. Purchase online was seamless and ready in less than 10 minutes

    I would recommend this to a friend