Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1135 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,135 reviews
  • Rated 4 out of 5 stars

    Excelent phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very we used to have this kind of phone i brougth for my dad

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi good, We appreciate you taking the time to make such a complimentary comment about our product. We're delighted you chose this for your Dad. If you are interested, you can share your experience on our official Motorola online community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my mother. Easy to use for her. I would buy it again.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for buying this for your mother, bmrbell. We are glad that you gave us a perfect rating, and we are happy that you are satisfied with your purchase. You can connect with other users and share your experience by joining our community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Thank you Best Buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I'm very pleased. Hope it lasts as well as my last Motorola!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone! My sister loves her new phone. Motorola always have been greats phones.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're truly glad to hear your positive feedback, Eborja10. We hope we keep meeting your expectations. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola phone review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. SIM card access was easy to installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooooooooooooooooooooooooooool Phoooooooooooooooooone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate this positive review on your recent purchase MikeH, thank you for choosing Motorola mobility and for putting your trust in us. We're always here to help if you need assistance, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Unlocked Motorola phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola smart phone is a descent phone and affordable.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi nimog! We truly appreciate your positive feedback. It means the world to us. Thank you for selecting Motorola Mobility as your device provider. Don't forget to join our official community and stay updated on all the latest devices we have to offer. Just visit https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    I am a fan of Moto...

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mobile !!! I am a fan of Moto since 2014.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your continued support and loyalty to us, LaxmiS. We're thrilled to hear that you've been a fan since 2014 and that you're enjoying your mobile experience with us. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a quick replacement for my mom. No complaints.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JoeV, We're glad to hear that the Motorola device served as a quick replacement for your mom without any complaints. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Decent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good low/mid ranger. I do like moto gestures. Especially for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone work good glad to get it at a discount for my dad.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you taking the time to give us very positive feedback, JoshuaR. We're glad that you chose it as a gift. If you would like, you could join your fellow Moto G 5G users in our community here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    I benefited a lot in this cellphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of this hand set its very fair and saved me alot of money .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for this wonderful rating, JosephB. We're delighted to hear that you're happy with your purchase and the phone's price. If you're interested, we'd like to hear your story and share it with other users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Affordable brilliant phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente qualify for a low price. Affordable phone that has everything that you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone are great compact computers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Computer! Compact Powerful Versatile Good Men etc etc

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It's great to hear that you're loving the device and that you're pleased with its performance, JamesR. Don't forget to stay connected with us on our official community page to stay updated on our latest devices. You can find us at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Phone review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for a good price!! We always buy Motorola

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JulieM, thank you so much for sharing this wonderful review and for choosing our Motorola device. We truly value your trust in us. To stay updated on our latest devices, please make sure to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Edjabolts

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person working in the dept. Was very helpful in purchasing my new phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you taking the time to give us feedback, BigEd. Glad that you had a smooth transaction with BestBuy. If you have some time, you may want to take a look at our Moto G 5G community here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is divine. I'm using it right now just to review this order.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Anonymous, We're thrilled to hear that you're enjoying your phone, and we appreciate you taking the time to review your order with it. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Motog5g

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does charge slowly but is nice otherwise:)

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and for sharing your feedback with us, OliviaB. This is something we want to take a look at. We stand by our phones, and we'd like to know more details. Please write us an email at [email protected] and tell us more details. -belle -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for the money...................................

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ozzy, We're delighted to hear that you're happy with your purchase and with the phone's price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Best buy store

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful and wonderful and answered all my questions.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JudithN, thank you for having one of our Motorola devices and we're happy to know that you were satisfied with the customer service provided by the staff at BestBuy. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

Sponsored