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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1135 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,135 reviews
  • Rated 4 out of 5 stars

    Smart looking phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well. Looks very smart and comfortable to carry.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing this phone and for sharing your feedback, SubramanyamC. We’re so grateful for the trust you’ve placed in us. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Samsung previously. This Moto is even a bit better.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with the Motorola phone, Leah. It's wonderful to hear that you find it even better than your previous device. If you're interested, we'd like to hear your story and share it with Moto G 5G users here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Mine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came recommended and sufficiently meets our needs

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AnneD. We're happy to see that this phone meets your expectations. We thank you for trusting Motorola. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to get a great phone. Without paying a high price from your Carrier!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EricL. Thank you for your positive feedback. We are thrilled to hear that you are satisfied with the phone's features and consider it great. Thank you for choosing Motorola. If you like, you can be a part of our official Motorola community page at:  https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Nice Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great. You cant go wrong with Motorola.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RandallS, thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you want to learn more about the fascinating features of our devices, you may join our online community: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Tremendous quality. Durable build.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience, ChristopherJ. We're thrilled to hear that you find the device to be excellent, with tremendous quality and a durable build. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just. What I needed, my phone is broken and I am using this until my plan upgrades

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola 128 g 5 G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone perfect for the wife and she loves it .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor antenna, lots of trouble finding signal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor antenna. There are lots of places in my house where the phone loses connection to both WiFi and the data network, including my bedroom. Previous Motorola phones worked everywhere in my house. Oh well, you're not supposed to use your phone before bedtime. There are lots of places in my city where this phone loses connection to the data network, but previous Motorola phones didn't. I didn't see this reported in the reviews or I wouldn't have bought it. Now I'm stuck with it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LeoM! We're sorry that you're experiencing Wi-Fi troubles on your device. Let's try to reset the network settings of your device. Please note that this will reset all network settings including Wi-Fi, Mobile Data, and Bluetooth and you may need to reconnect and re-pair your device. Here are the steps that you can follow:
      1. Go to Settings.
      2. Click on System and tap Advanced.
      3. Select Reset Option and Network Settings Reset/ Reset Wi-Fi, Mobile Data, and Bluetooth.
      For other concerns, please send us an email at [email protected]. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Awesome..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, value for money, quick and nice style, love at first sight…

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate the time that you gave us a positive rating, PankajP. Glad that you're satisfied with the phone's price and features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Unlocked phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display is good and all functions of the phone are great

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, Dizo! We're thrilled to hear that you're enjoying the display quality and finding all the functions of your phone to be great. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Good for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its open box but looks brand new condition recommend

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BappaD, We're glad to hear that despite being an open box, the phone looks brand new. It sounds like you got a great deal on a phone in excellent condition. Your recommendation means a lot to us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Alarm technician

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It's fast and good camera for video and pictures

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RosmelS, We appreciate you taking the time to give us a very positive rating and we're glad that you love your phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job well. Good buy, dependable piece of equipment... Thanks!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DonaldC, We are so thankful for giving us a positive rating and we're delighted to hear that you're happy with the phone you have purchased. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Saleswoman knew the product .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone. We always buy our phones at Best Buy!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, RosalindaG. It's great to hear that you've had a positive experience with the phone. Best Buy is indeed a popular choice for purchasing electronics. If you're interested, you may want to check our official Motorola community page of Moto owners here:  https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    But any way still a good phone for little budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is good the capacity 128gb also is good But the video quality not as what should be expected I used it for couple days ago in my car and it was heated up quickly and the Google map stocked

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LahcenId! Thanks for having one of our Motorola devices and sharing this experience with us. We're happy to know how satisfied you were with your recent purchase. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Nate MotorolaMobility

  • Rated 5 out of 5 stars

    Best Buy Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Phone! Might by another one! Best provides the best service!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Nathan, Thank you for purchasing our products and we're delighted to hear that you're happy with your purchase. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a great price. A must buy for sure.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are thrilled to hear about your positive review on your recent purchase, ShaneC. Your satisfaction with the quality of our device truly means a lot to us. We would love to have you join our official community page to stay informed about our newest devices at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Our Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a great choice for someone who likes Android.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're thrilled to hear that you've found the device to be an excellent option in your search for an Android phone JillA. Thank you for selecting Motorola Mobility and placing your confidence in us. Be sure to join our official community page at https://forums.lenovo.com/t5/moto-g-stylus-5G-2023/bd-p/moto_g_stylus_5G_2023_en to stay connected with us. -Ythan MotorolaMobility

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