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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1135 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,135 reviews
  • Rated 5 out of 5 stars

    Its Amazing.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is good.Actually customer secvice is awesome.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, NOBBY. We're glad you found the item good, and it's wonderful to hear about the awesome customer service. Enjoy your purchase! If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Performance isn't great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone often lags and sometimes closes apps while in the middle of use. It is a decent phone for the price but it definitely has performance issues.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Felipe, Thank you for your honest feedback and we’re sorry to hear about the performance concern you've been experiencing with your phone. We understand how frustrating this can be. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Got this as a gift for mother.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom to replace her S9. She is very happy with it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing this phone and for your positive feedback, Bobking. We're glad that you chose it for your Mom and that she is satisfied with her new phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto g5g

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a costumer I very satisfied buying at BestBuy, is one of the better store in Austin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great first phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great first phone! Cool features like split screen and it is a very durable.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Chris, We appreciate that you have one of our products and we're delighted to hear that you like the phone's features. We'd like to hear your story and share it with the Moto G 5G community: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good Buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my teenage son! Nice! Great Display! Works well!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TamekiaT, Thank you for purchasing this phone and giving us a positive rating. We are happy to hear that your son is satisfied with his new phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    It's fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special, but works fine as a day to day driver

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone, BenAugust. We appreciate you taking the time to share your feedback. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good and strong phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing the google pay but the rest is good. Is a strong and cheap phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate your positive feedback, ArmandoL. We make sure all of our products have high quality at affordable price. If you're interested, you can join our official Motorola online community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    A great piece of technology.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its quick to adapt to. It really does what i need.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your positive feedback, ArmandJ. We're thrilled to hear that our product has met your needs and that you've found it quick to adapt to. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Moto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone got it for a backup. Not Samsung but pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Discount for the lastest Phone in the Market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Product for the Price it mentioned,Thank you Best Buy for the good Discount

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good budget phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone but user interface is little bit clumsy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone never laggs charges very fast would recommend it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback, EzekielH. Your recommendation is highly appreciated. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    good cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For its price it has good quality. The battery does not last long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    moto g5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PHONE FOR THE PRICE. EASY TO MANUVER ON AND GREAT SCREEN VIEW

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback, TonyU. We are glad that you appreciate the phone's functions. If you are interested, you can share your experience on our official Motorola online community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Great price..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality for the price, who needs the apple one hehehe

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, RaymundoH. We're thrilled to hear that you find our phone to be of good quality for the price. If you're available, you can share your story with our G 5G community. Please go to this link: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price the phone is really good and went to my expectations

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for posting this TonyM. We appreciate you having one of our Motorola devices. We're always here to help if you have any concerns regarding your Motorola device. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola 2023

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and very easy to use! Enjoying the simplicity of it!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're thrilled to hear that you're enjoying the simplicity of your new phone, CrystalA. Our goal is to provide a user-friendly experience, and it's great to know that you find it easy to use. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto g 5 g

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Does everything you want a phone to do

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hey RobertT, we're thrilled to hear that you're loving the phone and that it's meeting your expectations! Don't forget to check out our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en for more updates and discussions. Keep enjoying your phone! -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Very goood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good best phone really I like motorola its very goood

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing how satisfied you were on your recent purchase RaulR. we appreciate you for putting your trust in us. We want to make sure you'll be assisted properly whenever you have concerns on your device, please follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

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