Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1135 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,135 reviews
  • Rated 5 out of 5 stars

    My product review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was ontime. Product was awesome. All good

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Your glowing review is a clear indication of the exceptional quality of our device and how delighted you are with your recent purchase, PromitM. We are truly grateful that you chose Motorola Mobility and took the time to share your experience. If you'd like to stay connected, feel free to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    My new phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good phone and customer service. I'll recommend it for anyone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you sharing this wonderful feedback with us, AlijahD. We are happy to hear that you had a great buying experience, and we appreciate you recommending our brand. We are glad to have you join the Motorola family. Please join our official community and learn more about the product here:  https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Glen

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pleased with the purchase and the purchase process.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi bldgoilla, Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other Motorola G 5G 2023 users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola is the boss

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic phone this is like my 5 one and these are great phones

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Bobby1996, We are grateful that you always purchase our product and that you took the time to write your review. Thank you for trusting Motorola. To stay up-to-date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -belle MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phones works just as good as more expensive phones

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for this perfect rating you left for us and for letting us know how satisfied and happy you were on your recent purchase StevenT. We'd love to hear from you and feel free to follow us on our official community page to be updated in our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Good Choice!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone, It fits my needs perfectly. I don't regret my purchase at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mottorolla

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is an exellent phone. the network, and structure is convinient

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your review and for the perfect rating, AsnakeT. We are glad that you found this phone excellent for your choice. If you're interested, we'd like to hear your story and share it with the Moto users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Easy choice!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too easy! Buy the phone, put your SIM card and you have a great phone!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Timlk, We are grateful that you always purchase our product and that you took the time to write your positive review. We are so happy to have you as part of the Motorola family. Please join our official Motorola community and stay up-to-date here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. Works great and activation/setup was simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Moto

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U bought this phone for my wife and it seems to be a pretty good phone for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price good phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the Motorola phones. Great unlocked phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and the lady at the counter was really helpful.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, JaimeS. We appreciate you taking the time to give us a good review, and we are delighted that you feel happy with your purchase. Please visit our official community page to stay informed about our devices at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Really cool phone and price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a second phone, got the best deal out there and best price at Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value replaced older model when battery split the side of the outer case.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi danny, Thank you for taking the time to post your review on one of our phones. We are happy to see you satisfied with the device. Thank you for choosing Motorola. We'd like to invite you to join our official Motorola community page, where you can learn more about the Moto G 5G 2023 model at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought phone for an upgrade my son enjoys new phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We sincerely appreciate your feedback, Josh. We are happy that your son enjoying your new Moto G 5G 2023 phone. We'd like to take this opportunity to introduce you to our official online community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en Thank you for choosing Motorola. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Great for the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good Google phone. I got it as a stop gap phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your positive feedback, EdwardK! We’re thrilled to hear you enjoyed our Moto G 5G 2023. If you're interested, we'd like to hear your story and share it with other G 5G users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Iza MotorolaMobility

  • Rated 3 out of 5 stars

    Charges blah

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is terrible. The fast charging charger arrived broken. I didn't use it until the item was past store warrantly, That might be it, but in anycase thats lame

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello there, Tracy. I'm really sorry to hear about the troubles you're experiencing. We would suggest further troubleshooting the phone. Please follow the troubleshooting steps here that could fix the battery-drain concern. Kindly check this link, https://en-us.support.motorola.com/app/mcp/troubleshooter_page/g_id/5059 select Battery/Charging, and choose Battery drains too fast. Please email us at [email protected] at your earliest convenience. We'll be there to help. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Buy a warranty for a Moto cell phone.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Moto Ace 5G stopped working. It was still under warranty so I got this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cellphone purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was very good and willing to answer all my questions.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ElizabethR. We appreciate you sharing your shopping experience with BestBuy. We appreciate you purchasing our product, and we're happy to hear that you received the right assistance during your purchase. If you are interested, you can share your experience on our official Motorola online community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    A Great New Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and price. My new phone is a huge improvement!!!

    I would recommend this to a friend
Sponsored