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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1138 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,138 reviews
  • Rated 5 out of 5 stars

    Cellphone purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was very good and willing to answer all my questions.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ElizabethR. We appreciate you sharing your shopping experience with BestBuy. We appreciate you purchasing our product, and we're happy to hear that you received the right assistance during your purchase. If you are interested, you can share your experience on our official Motorola online community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked Motorola products because it is the type of phone I enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the Motorola phones. Great unlocked phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price, great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great phone, good price, cámara can do better.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to hear that you're having fun with the device, Pancholon. Glad that you're satisfied with the phone's price and features. If you have time, you can visit our official community page here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good Google phone. I got it as a stop gap phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your positive feedback, EdwardK! We’re thrilled to hear you enjoyed our Moto G 5G 2023. If you're interested, we'd like to hear your story and share it with other G 5G users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Iza MotorolaMobility

  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loved it. My kid thinks its the best phone shes had yet!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EduardoC. It feels good to hear that your kid appreciates the phone's features and are happy with your selection. Thank you for your feedback and for choosing Motorola. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great! The screen is clear, and the camera is pretty cool too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended for users looking for value for money phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      This positive feedback means a lot to us AnuA, thank you for having one of our Motorola devices. We're always here to help if you have any concerns regarding your Motorola device, feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    So Far so Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a good basic phone and so far, I haven't had any issues.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for giving us a perfect rating, todd. We are glad that you feel happy with your purchase. We also encourage you to join our online community page and learn more about the product here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Rissa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Just taking me a while to get used to all the new upgraded apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As seen and works perfectly so far. Got it for my mum and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than g power 2023 in battery capacity friendly user

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi WaldoM. We appreciate you taking the time to make such a complimentary comment about our product. We're delighted you enjoyed the phone's features and quality. If you are interested, you can share your experience on our official Motorola online community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone. Such a beautiful piece in the budget.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mohan, We're glad to hear that you think the phone is great and beautiful, especially considering it fits well within your budget. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent Phone :D

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible phone, it was a gift to my mom and she loves it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing this phone and for your positive feedback, LeonA. We're glad that you chose it for your Mom. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone my son loves his new phone. Would buy again.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JohnnyP, Thank you for purchasing our product and for this positive feedback, JohnnyP. We are happy to hear that your son is satisfied with her Moto G 5G phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Charges blah

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is terrible. The fast charging charger arrived broken. I didn't use it until the item was past store warrantly, That might be it, but in anycase thats lame

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello there, Tracy. I'm really sorry to hear about the troubles you're experiencing. We would suggest further troubleshooting the phone. Please follow the troubleshooting steps here that could fix the battery-drain concern. Kindly check this link, https://en-us.support.motorola.com/app/mcp/troubleshooter_page/g_id/5059 select Battery/Charging, and choose Battery drains too fast. Please email us at supportforums@motorola.com at your earliest convenience. We'll be there to help. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Good product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product for the price would recommend

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, Lori. It brings us great joy to hear that you are enjoying your phone's features, and we appreciate your recommendation of our brand. We are thrilled to have you as part of the Motorola family. We would also like to invite you to join our official community at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate this device and I can recommended for those people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great and the pickup process was really simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but the camera is not the best quality

    I would recommend this to a friend