Customer Ratings & Reviews
- Model:
- PAXD0010US
- SKU:
- 6540583
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.
This summary was generated by AI based on customer reviews.
Moto G Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and easy accessible. Recomment it for others.
I would recommend this to a friendIt's ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always used Motorola lately been using a different brand and as I switched back I. Noticing some features are not that great. Setting never stay, charge is not that great and it's just not what they used to be
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for purchasing this phone and for sharing your feedback, Jojo. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch
Moto
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My moto phone works great@ great service and price love it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi 1941, We appreciate you giving us a perfect rating and sharing this lovely feedback. We are happy to learn that the phone is working great and that you are happy. Thank you for trusting Motorola. If you're interested, we'd like to hear your story and share it with the Moto users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en
Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, stylus and desktop window mode are well designed
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, Galaxyowner. We're glad to hear that you're enjoying the phone, especially the well-designed stylus and desktop window mode. These features are indeed designed to enhance your experience, and we're thrilled that they're working well for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch
Not satisfied
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't too happy with the phone. I bought another Motorola because I did like the older one I had. This, although supposedly newer, isn't quite up to par.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback with us, 1234Asd. We're sorry to hear that your experience with your new phone hasn't met your expectations, especially since you had a positive experience with your older model. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, works well. Used it to take it to my country.
I would recommend this to a friendSolid phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid all round phone. Media, and phone calls play clearly.
I would recommend this to a friendDecent but definitely has its problems
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super slow. Touch screen isn't as responsive as most phones are. Otherwise, decent functionality. ("You get what you pay for" situation)
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, ChristopherR. We're sorry to hear about the concern you’ve encountered with the touchscreen and performance. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at [email protected]. -Mitch
Good phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is perfect for my father's phone needs.
I would recommend this to a friendGreat phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone I would highly recommend it to anyone.
I would recommend this to a friendTop notch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best shopping experience I've ever had at best buy
I would recommend this to a friendGood as a first smartphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I don't have any issues. Images on the screen are fine, camera is fine (if you are not picky about quality), phone function is fine. I think it's worth the price.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Newtouse2024, That's great to hear! A smooth experience with no issues is always a good start. It sounds like the phone is meeting your needs well. Thanks for sharing! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch
Cellphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.G...ooo...d.......ce.....lll..p.hon............e...
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi IgnacioC, thank you for taking the time to post this feedback about your recent purchase. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan
Get what you pay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a phone with low-cost features but it feels very slow when starting applications and it's annoying
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MarlonS, Thank you for sharing your thoughts with us. We're sorry to hear that you’re experiencing slowness when starting applications; we understand how frustrating that can be. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Write us an email at [email protected]. We'll be happy to help. -Mitch
Insha Allah
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insha alllah i will get it with Ibrahim Abdullahi
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ZahraA, Thank you for having Motorola products and we are thankful for the perfect rating. Should you have any concerns, please let us know by writing us an email at [email protected]. -Belle
SK
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone for the given price range, Sound gr8...
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello Sarvesh. We are delighted to receive your positive feedback regarding our product. It brings us great joy to know that you are satisfied with your purchase and with the phone's performance. Please do not hesitate to reach out to us if you ever require any assistance. You can also visit our official Moto G 5G 2023 community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle
Good for Call/Text
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It will do in a pinch, but it's not a great/long term phone. I'd describe it as basic and middle of the road.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TeresaF, we appreciate you having one of our Motorola devices and for sharing this experience with us. Kindly follow us on our official community page to be updated on our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan
- Pros mentioned:Battery life
Not what I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having the phone for less than a month here's what I've realized. 1. Processing speed is super slow 2. Camera quality is just Meh,nothing to boast about 3. Apps loading is as slow as dial up Internet. 4. Battery life is decent 5. Phone freezes on occasion 6. Buttons on unresponsive at times
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TatianaS, Thank you for reaching out to us regarding the concerns you're experiencing with your phone. We apologize for any inconvenience caused by the performance concerns you've described. To assist you further, kindly write us an email at [email protected]. We'll be happy to help. -Mitch
Motorola emergency phone to rescue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is okay, I plan to use this as backup phone. The phone lags sometimes and cannot handle when multiple apps is open. Music and photos are actually good.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, Naemah. We're sorry to know that you're experiencing this on your phone. Lags are sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch
Todays upgraded customer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.phone ok but not what I asked for. Sales clerk at BB was the worst I ever had. Quite rude and obviously was not into his position. No phone case. No protector screens. And if I opened the phone case to chk it out I WOULD HAVE TO PAY A 45.00 RESTOCKING FEE. When I questioned him, he grab the phone, gave it a quick flip in the air and said ...Dont like it no problem, and started to walk away from the registar.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ElizabethJ, We're sorry to hear about the experience you had at Best Buy with the purchase of your phone. Your feedback is important to us, and we apologize for any inconvenience this has caused. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to [email protected]. We'll be there to help. -Mitch
