Customer Ratings & Reviews
- Model:
- PAXD0010US
- SKU:
- 6540583
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Nfc
Rip off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No NFC. Was never told that. Quality is worse than prepay phones
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jennifer, We appreciate you having one of our phones. Moto G 5G 2023 devices do not support NFC, and we do apologize for the inconvenience. Your feedback is important to us, and we'll share it with our team. If you require further assistance, please contact us at supportforums@motorola.com. We will gladly assist you. -Belle
This is awful, I hate this phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like this phone, I went from a moto G stylus 2021 to this. I hate it. 90% of the time I have to close the screen back out two times for it to respond. I cannot shut music apps off or answer phone calls right away I have to because I have to open and close the screen a bunch to operate. I hate this phone it's also resembles an iPhone without a case and I hate that too.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear about your experience, KatherynB. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
Not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone but I couldn't connect it to my carrier. Then to top it off, I got charged $45 for a "restock" fee when I brought it back.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi PrincessG, we're sorry to hear that you ended up returning your device to your point of sale. We're sorry to hear that you didn't have a great experience with one of our Motorola devices. We understand your frustration and we value your feedback. We're constantly striving to improve our devices and services, and we hope that you'll give us another chance to prove ourselves in the future. If you're looking to upgrade your device, we'd be honored if you considered Motorola again. Thank you for your support and for choosing Motorola. -Ythan
Not good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont like brake all time motorola is bad don’t recommend to anyone. Have cheapers samsung and better than this
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Xandiclauss, We're sorry to hear that you feel this way. If you would give us a chance, we'd like to help and get this sorted. Please write us an email at supportforums@motorola.com and tell us more details. We'll be there to help. -Mitch
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezes, doesnt show calls on screen so you cant answer them. Just junk and its true you get what you pay for. Husband needed a phone in a pinch and this is what we got.
No, I would not recommend this to a friendMoto
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It freezes while being used. And have to lock it and unlock it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TITO, we're sorry to hear about the freezing experience on your device. To do this, go to your Settings > System > Advanced > System updates and make sure all your apps are updated. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Moto
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not so good beacuse frezze easily good price and beatiful
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Diana, we're sorry you're experiencing freezing on your device. Let me help you with that. May I suggest checking if your device has the latest software update? To do this, go to your Settings > System > Advanced > System updates and make sure all your apps are updated. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Cell phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very many instructions within this box. Hard to figure out how to turn off the phone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi, We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Belle
Not recommended
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps automatically shuting down And its to slow
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KishoreP, We're sorry to hear about the concern you're experiencing with your device. Automatic shutdowns and slow performance are certainly frustrating. We would like to help you get this sorted. Please send us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Bad investment!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is just not a good buy. Everyone tells me they cannot hear me even with the volume turned up. It doesn't keep a charge. Bad investment!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JodiR, We appreciate your posting. We are sorry to learn that you're phone is giving you a hard time. We want to check this feedback further because we stand behind our products. Please send us an email at supportforums@motorola.com so we can look into it more thoroughly and help you from there. -Belle
Camera is very bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone has a defective camera. Pictures are very pixelated. Looks like a camera purchased in the 80s or 90s. Like one of those home video cameras. If you want an old phone marketed as new this is the one.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JaliceD, We're sorry to hear about the concern you're experiencing with the camera on your phone. As we stand by our phones, we'd like to help get this sorted out. Please write us an email at supportforums@motorola.com. -Mitch
SLOWW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not real happy! Slow does not begin to describe it. I had a used edge and figured cheaper moto phones couldn't be that bad. Proved me wrong.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DonU, We're sorry to know that you're experiencing slowness on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at supportforums@motorola.com. -Mitch
- Pros mentioned:Camera quality, Ease of use, Processor speed
Motorola phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone works as it should i like the ease of use took no time to get use to a different phone camera takes very nice pictures over all its nice phone that does everything i need and has plenty of memory so phone isn't slow and I the fact i add memory to it needed a upgrade from my old phone ajd price was in my budget
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're happy to know how satisfied you were on your new Motorola device ShirleyN, thank you for putting your trust in us and for sharing this experience with us. Feel free to follow us on our official community page to be updated in our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan
Moto sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It isn`t very loud in ringers and notifications. People are telling me that they are calling me and texting me but it`s not coming through. The camera is blurry most of the time. I will never buy this brand again, My son has a Moto phone too and the same happens to him.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BettyJ, We appreciate you bringing this matter to us and we are sorry to learn that you are not happy with the phone's performance. We want to help and fix this because we stand behind our products. Please send us an email at supportforums@motorola.com so we can look into it more thoroughly and help you more effectively. -Belle
Don't recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone works fine but it takes forever to change and even if it is plugged in to the charger the power still goes down when using I would not recommend this phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Nopicture, We're sorry to hear about the concerns you’re experiencing with the charging and battery performance of your phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
Useless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing this phone, I could not even get the hang of it, so after four frustrating days I returned it and reinstated my old reliable flip phone. This phone drove me CRAZY!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Were sorry to hear about this FRUSTRATION, that you ended up returning the device. We're hoping that you can give us another chance in the future when buying a new device. For other concerns, please don't hesitate to contact us. -Ythan
Horrible customer service!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item is wonderful, the sales associate was great, customer service, though is absolutely horrendous! Best Buy lost a customer after dealing with their "customer DISservice" department.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for having one of our Motorola devices and for choosing us as your device provider. We're sorry to hear about this experience JohnC and this is not the experience we want you to have. Should you have any further questions or concerns, please don't hesitate to contact us at supportforums@motorola.com.
crappy finger print reader. stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone and Best Buy suck. I bought this phone on September 29 and November 10, it does not work right!!!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Kdog, We're sorry to hear that you're experiencing concern with the fingerprint reader on your phone. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Avoid this phone!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very sorry to buy this phone. Best Buy should tell the purchaser they recommend buying the extended warranty. Waste of money.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ROADY, We're sorry to hear that you feel this way and that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Bad Motorola phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good reception battery drains fast and take long time to charge its just ridiculous to get this phone
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your situation, Daniel. We're sorry to hear that these are happening on your phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch