Customer Ratings & Reviews
- Model:
- PAXD0010US
- SKU:
- 6540583
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.
This summary was generated by AI based on customer reviews.
Motorola 5G
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow precessor, didn't like the ringtone keep stuck
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MubashiraF, We appreciate your taking the time to report this to us, and we're sorry for any inconvenience this may have caused you. We would like the opportunity to investigate your feedback further, as we stand behind our products. Please send us an email and tell us more about this at supportforums@motorola.com. We'll help you from there. -Belle
West of time to take it not useful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's restarting its own. Battery drains in 6 hr with out using it( in ideal condition) Poor call quality
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that these are happening on your phone, AnilkumarreddyD. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Mitch
bad phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you are notable to transfer your info from your motorola phone to this phone with verizon
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback regarding the Moto G 5G (2023). We're sorry to hear that you experienced difficulties transferring your information from your previous Motorola phone to Verizon. We would like the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Aria
Bad quality control.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How you will sell a phone as excellent wkth a scratch on the screen.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Bongolongo, We’re sorry to hear about the concern with your phone arriving with a scratch on the screen. This is not the experience we want for our customers, and we apologize for the inconvenience. We recommend contacting BestBuy for assistance with a return or exchange. Best Buy’s customer service team should be able to help resolve this concern. -Mitch
Motorola 5g stylus..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gps delay. Software very bad. Call calling delay. Whatsapp mute or noise. Bad in signal , reception..
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .I know these concerns are not what you are expecting with this device, RanaldoM. We want to look further into this. Please send us an email at supportforums@motorola.com and provide us with more details to assist you further with this. We'll wait for you there. -Jess
Will not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Will not recommend this phone to anyone. Very slow
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SeydouS, We're sorry to know that you're experiencing slowness on your phone. Slowness is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Belle
Screwed by best buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid 120 dollars or more 4 days ago and now they have it real low and robbed me no more than a week ago
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Paul, We're sorry to hear about your experience. We understand how frustrating it must be to see such price changes shortly after your purchase. Retailers like Best Buy may adjust prices independently based on various factors. Please reach out to Best Buy's customer service for further assistance with this matter. If there's anything else we can help you with regarding your Motorola product, please do not hesitate to email supportforums@motorola.com. -Mitch
Good review from other but not for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this one for my dad. He used it for 1 month and it’s dead.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear about the trouble your dad's experiencing with his device, Pattie. We would like the opportunity to investigate your feedback further. Please check this link for the recommended troubleshooting steps here: https://motorola-global-portal.custhelp.com/app/mcp/troubleshooter_page/g_id/5059 then select Next> Battery / Charging>My phone will not turn on. Let us know if this helps by sending us an email at supportforums@motorola.com. -Mitch
Worst: Best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One word: Best buy is the worst. They took my money.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for reaching out and sharing your concerns, AbuBakar. We're sorry to hear about your experience with Best Buy. We recommend contacting Best Buy directly for assistance with your concerns. Their customer service team is best equipped to address concerns related to purchases and refunds. -Mitch
Motorola bad product.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is terrible compared to the nord 30 plus one.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate you for taking the time to reach out to us and for having one of our Motorola devices MichaelM, we stand by our phones and this is something we want to take a look at. Kindly send us an email at supportforums@motorola.com. -Ythan
Phone moto g
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good , not recommended to others, not worth this price
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ShibuP, We appreciate your posting. We are sorry to learn that you are not happy with your purchase. We want to check this further because we stand behind our products. Please send us an email at supportforums@motorola.com so we can look into it more thoroughly and help you more effectively. -Belle
- Pros mentioned:Battery lifeCons mentioned:Nfc
Start giving us NFC, Moto!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced Moto G Fast that was running out of ROM. Quadrupling storage to 128GB necessary, some programs were bombing the Fast, Moto G-5G working good, happy camper. Increasing battery from 4 to 5 Ma a break even as 5G phone sucks more power. Low resolution screen doesn't bother me, as it results in more battery life. Would have liked to get NFC, that's the primary reason for dropping this from five stars to four. i've owned several Motos along with several Lenovo computers and have always been satisfied. Almost stock Android a plus.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for your thoughtful and detailed review, CarlS! We're thrilled to hear that upgrading to the Moto G-5G has brought you a smoother experience with the much-needed 128GB storage. It's great to know that your programs are running smoothly without any hiccups. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch
Miss inform you
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is ok not happy with since I was miss inform by a salesman that shouldn't be selling cell phones
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RandyF, We're sorry to hear about your experience and the misinformation you received from the salesman. Your satisfaction is important to us, and we apologize for any inconvenience caused. If you have any specific concerns or issues with the phone, please feel free to email us at supportforums@motorola.com so we can assist you further. -Mitch
Defective camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality. Camera looks like 80s/90s video quality. Extremely pixalated.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JaliceD, We're sorry to hear that the camera performance did not meet your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Don't buy again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience buying this phone, don't waste your money and time when is not compatible with some prepaid lines.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RosaV, We're sorry to hear about your experience.As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Unhappy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i wanted. Hard to work it. Very disappointd.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JudyT, we're sorry to hear that your experience didn't meet your expectations. We stand by our phones and this is something we want to take a look at. Kindly send us an email at supportforums@motorola.com. -Ythan
Wrong phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong phone I wanted the stylus instead. Poor quality
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GeorgeH, We apologize for the inconvenience you've encountered. To ensure we address your concern regarding the wrong phone and the quality problem, could you please send us an email at supportforums@motorola.com? We'll be there to assist. -Mitch
5g necessary
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone but calls don't work without 5G service on at&t
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GregC, We understand how inconvenient this is for you and we'd like to help. Can you confirm if this is in every location? Have you tried to reboot your phone? Does it happen on both incoming and outgoing calls? Please send us the details by sending an email to supportforums@motorola.com. We'll wait for you there. -Mitch
- Pros mentioned:Battery life, Camera quality, Processor speed
Moto G Outstanding
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An android smart phone it's price range is definitely a steal. I bought it for my mum and with smart phones getting more sophisticated, you can imagine the learning curve for the old school folks but it's been pretty easy to navigate. The battery life is outstanding and camera quality is fantastic with an impressive 2.2gig processing. I am very impressed with Motorola and I look forward to future purchases
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JudeA, Thank you for taking the time to share your feedback with us. We're delighted to hear that the device's price range, user-friendly interface, outstanding battery life, fantastic camera quality, and impressive processing power have made it a steal for you and your mom. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle
- Pros mentioned:Camera quality
So far so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price of this phone it's comparable to my previous Google pixel 5a only better I can add an additional SD card and the cost is 350.00 dollars less than the Pixel 5a which crashed on me with just a little over 3 years of ownership never again will go with a pixel phone the Motorola Moto G is great with a nice camera, good processing speed with 128 gigs of internal space and a bright screen when viewing in the daylight. I'm hoping like my previous Motorola phones they will last until the next upgrade. So far very happy with it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jrod78, Thank you so much for this detailed review! We’re thrilled to hear that the Moto G 5G is exceeding your expectations, especially in comparison with your previous device. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch