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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1135 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,135 reviews
  • Pros mentioned:
    Battery life, Ease of use

    Rated 4 out of 5 stars

    Satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this phone for a week but I like it so far. Better battery life than my last Android. Easy to use. Haven't used my camera yet.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with us, Jmy6! It's great to hear you're enjoying your new phone, especially the improved battery life and user-friendly interface. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Moto G 5G 2023 delivers; moto consistency

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moto g 5g 2023 is my third Moto g. I had Moto g stylus 2022 most recently and I demolished the screen. On reading reviews, I could not tell whether the standard Moto gestures were being continued. They are! The two I use all the time are two chop flashlight and twist of wrist for the camera. These are the two main features that keep me coming back. I like the price for a well-performing Android. Reasonably fast and this time, decent Wi-Fi calling. I don't miss the stylus as I rarely used it. Of course, the ability to expand memory is a main draw for me. I also like that there is a headphone jack separate from the charging port. I hope Motorola keeps these long time standard features. I recommend this phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to leave this review about our product, Fredy. We are happy to receive a recommendation from you, thank you. We're so delighted that you have been supporting us this long and that we never failed you. Please take a look on our official community page for Moto G 5G 2023: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Samsung S24 ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly so its easier to navigate its apps. Love its camera.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We greatly appreciate the positive feedback you shared about your Motorola device, user606709! As a token of our gratitude, we'd like to extend an invitation for you to join our official community page. You can find us at https://forums.lenovo.com/t5/moto-g-stylus-5G-2023/bd-p/moto_g_stylus_5G_2023_en. We look forward to connecting with you there! -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Motorola

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for the price. It is also just a great phone without considering the price. The battery lasts me almost a week between charges. The screen looks nice and crisp. There are no unnecessary apps that can't be removed easily.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for sharing your positive experience, User535968. We're thrilled to hear that you find the phone to be a great value for the price and also a great phone overall, regardless of the price. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Phone and Protection plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good and affordable phone for the price. It is unlock so you can used any simcard your using with a 128GB memory. When it comes to protection plan we do our claim with no problem so we have a good buy at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is affordable, easy to use and is perfect for my daughter. I highly recommend the associate Junior at the Oxnard Best Buy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience, User678479. We're delighted to hear that you've found our Motorola phone to be affordable, user-friendly, and well-suited for your daughter. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was easy to set up. It charges quickly. Lightweight. Works well. I have not yet explored all of the apps on the phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Practical, We're glad to hear that setting up the phone was easy for you and that it's been working well. The fast charging and lightweight design are convenient features. If you're interested, we'd like to hear your story and share it with Moto G 5G users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    what a good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this phone 2 days ago. It has been good so far. It has a good camera, screen, and speakers. This is the best one I have ever had.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with the phone, GerardoE. We're thrilled to hear that you're enjoying the camera, screen, and speakers. If you're interested, please follow our official community page: If in case you need help, kindly visit our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Motorola 5g

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a quality product for the price. I can put it in my car to view maps in CarPlay. and see a second screen on my phone the battery is very good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello AlejandroS. We are delighted that you are pleased with your purchase, and we are grateful for your good review. To stay up-to-date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    oldman gets a new phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old crappy phone, this one is much better. Like the large internal storage. camera is good

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, Oldman. We are delighted to hear that you appreciate the phone's features and quality. To stay up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 3 out of 5 stars

    Be Warned.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 2021 version of this phone and I liked it. I went for 128G this time. I asked salesman in the store if this phone came with SIM card or did I have to buy one. He answered "only if you want to increase storage". I opened box when I got home. NO SIM card. If I had returned it I would have been charged $45 restocking fee. GEEZ!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear that your experience didn't meet your expectations JuanitaB by not getting a new SIM card on it. Have you contacted your point of sale regarding this concern? Should you have any other concerns, kindly send us an email at [email protected]. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. Everything I wanted in a Moto phone. Quick gestures. Shake flashlight and twist for the camera. Also nice and fast with 5g

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Fantastic phone for the price! Definitely recommend a case

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DouglasR, we're happy to know that your device is working perfectly and you were satisfied on your recent purchase. Feel free to follow us on our official community page to be updated to our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone It works great and the battery is super long lasting.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RammyM, That's fantastic to hear! It sounds like you've got an excellent phone on your hands, especially with great performance and a long-lasting battery. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, looks nice, and overall very functional

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Tstev8616, it's good to know that you find the device easy to navigate, use, and functional. Thank you for putting your trust in us. We're always here to help if you need assistance. Kindly follow us on our official community page to be updated on our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    So far so good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints! It works very well and the battery lasts long.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi user168240, We are so happy to hear you had a positive experience using our new Moto G 5G 2023 phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Iza MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Christmas gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my mom and she loves it. She can take better pictures

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this phone very much. Although I switched from an apple product, this interface made it very simple to use as a first time android user. It's also light and sleek. The only thing that isn't the best is the camera. Great purchase for the price!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BrittniAnn. We appreciate you sharing this experience with us. Your feedback regarding with the device camera is much appreciated and will be forwarding to our team. Although I cannot guarantee its implementation, we constantly strive to enhance our products and services by listening to our customers. Thank you for taking the time to share your thoughts with us! If you have any other concerns, we are here to assist you. -Nate MotorolaMobility

  • Rated 4 out of 5 stars

    Decent Budget Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I find it hard to get signal in a lot of places, not the case with my old Google pixel. That aside, it has all the features of any Android phone. If you are in a pinch and need something without breaking the bank, this is a good option.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Stephanie, We’re glad to know that you find the phone feature-rich and a good budget-friendly option. We’re sorry to hear that you’ve been experiencing signal concerns with your phone. As we stand behind our products, we would like to have the opportunity to investigate your signal concern further. Please share your details at [email protected] and refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Cost and storage sold me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving the phone 5 stars because it's my first phone in 6 years and it's not been too difficult for me to get used to. I do still have to get used to it's weight but the clarity, cost, and amount of storage works well for me. I want to state I've had it for 8 days and haven't used all features.

    I would recommend this to a friend
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