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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1138 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,138 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Results ForAn Emergency Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Moto G stylus 5G with the stylus died without warning. I was in a panic because I am a Nurse and was on call. I had to have a way to be contacted if needed. So I had to get a replacement phone right away. The Moto G 5G without the stylus was not my first choice, but they did not have a Moto G with a stylus in stock at the time. I have had the Moto G now for several weeks and the one thing that stands out to me is the way the phone feels in my hand. It is a very comfortable fit and easy for me to input information. I miss my stylus, but I am very pleased with the phone. If it had a stylus if would be perfect,

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Bang for the Buck!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with a Motorola Phone. The price is good the phone works great everywhere go. The battery life is the best. For how great these phones are and how fair the prices are, I really don't have anything negative to say.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Buy this at BestBuy and you got yourself a good 1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so much faster then a stupid oboma phone, no problems with taking my sim card, unlocked as stated, perfect size, fast, love the speed of the 5 G

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, Divadee71. We're delighted to hear that you're enjoying the speed and performance of your new phone, especially with 5G. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Nfc

    Rated 5 out of 5 stars

    Moto G 5G 128 Unlocked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing I was looking. Olny disapointment is no NFC. Phone is GREAT^. Plus it comes with more memory than I can use and more. Well Worth $149

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi WilliamS, thank you for sharing your incredible experience with one of our Motorola devices. If you'd like to stay informed about our latest devices, you can follow us at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. We appreciate your support! -Ythan MotorolaMobility

  • Pros mentioned:
    Price, Processor speed

    Rated 5 out of 5 stars

    Real smartphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone for the price. Fast and sleek. Better than all the big brands.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your fantastic feedback, DivanshuM. We’re so happy to hear that you’re enjoying your phone and that it’s outperforming your expectations. We’re proud to offer great value with fast performance and sleek design. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Motorola review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for price, decent battery and performance

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, Pb25. We’re glad to hear you’re enjoying the great value, battery life, and performance of your phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid phone with a few inconveniencs and concerns

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery on this phone is very good, although it did drain quickly in transferring my content from my old phone. The set up is similar to my old Moto Power 2021, so this new phone is easy for me to navigate. For some reason, my text messaging (not SMS) doesn't appear on home screen, but I must scroll through all the apps to find it, which is somewhat inconvenient, but usable. This was an unlocked phone and reasonably priced for 128 memory, although it seems to using memory more rapidly than I would like.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your detailed feedback on the phone, Ambrosia. We're pleased to hear that the battery performance is good and that the setup was familiar and easy to navigate. As we stand behind our products, we would like to have the opportunity to investigate your text messaging and memory usage concerns. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Overall its a nice mobile

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for months it has better battery and display is pretty good for videos and games in this budget

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're glad to hear you've been enjoying your phone for months! It's great to know that the battery life and display are working well for you, especially for videos and games. Sounds like it's offering a lot of value for its budget. Keep enjoying. If you're interested, we'd like to hear your story and share it with Moto G 5G users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    susies phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this phone it replaced a 5 year old phone so i like. It its very easy to use and much faster then my old phone . Hope it lasts as long as my old phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for having one of our Motorola devices SusanL, our phones are built to last, and we stand behind their quality. Rest assured that we're here to help if you need any assistance. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Newphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone more than my old apple phone. It does just as much if not more. I love the picture and the selfie options. Great phone. O and there battery last forever.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DonnaK, Thank you for sharing your feedback about our product. We greatly appreciate your satisfaction with your purchase and the love and support you have shown us. We encourage you to share it with other users on our official community page at: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. Once again, thank you for choosing Motorola. -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    Good phone, value priced

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the prices of the Motorola's and they are quality phones. Never been disappointed.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback, Bdub. We're thrilled to hear that you appreciate our pricing and quality. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am surprised at how fast this phone is. Battery life is long compared to my old phone. It feels good to handle it with my hands. Strongly recommend the purchase.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your satisfied feedback, aCustomer. It brings us great joy to hear that you are enjoying your phone's performance, and we appreciate your recommendation of our brand. We are thrilled to have you as part of the Motorola family. We would also like to invite you to join our official community at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Stylish but Sluggish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola phone has a slim, lightweight design that’s comfortable to use, and the camera is decent for casual photography. However, it lacks some important features like NFC and screen casting, which limits its versatility. The biggest issue for me has been frequent lagging—apps freeze or slow down often, and I’ve had to restart the phone multiple times just to get it working again. It’s an okay phone for basic use, but the performance issues definitely affect the overall experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it. Very good quality. I very satisfied with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bright screen, operates similar to my Samsung S23 and camera is great with multiple unique functions that my S23 can't even do. Great storage as well.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RJay. Thank you for sharing your positive feedback. We are happy to see you enjoying the phone's features and loving its functions. Thank you for choosing Motorola. We would also like to invite you to join our official community at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price, responsive and a good quality camera

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Good, We're glad to hear you're enjoying the phone's performance and camera quality. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keeps power for long. Light and has great features. The phone takes great pictures

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive ratings, GilbertO. We're thrilled to hear that you're enjoying the long-lasting battery life, lightweight design, and impressive camera features of your phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent low price phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I don't need an expensive phone with "bells and whistles" and features that we will never use. We need a great phone to make and receive calls, be able to text and email, take good pictures, play music, watch videos, do on-line banking, and shopping. We have all this and more with this Motorola phone. I can't think of anything negative about this phone. You won't be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone takes amazing pictures. Easy to get around on, older person here, some phones are hard to navigate this is pretty easy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are pleased with how the photos turned out using your new Motorola device, Mefrench. Thank you for sharing your experience and for choosing Motorola Mobility as your device provider. If you have any questions about your Motorola device, feel free to reach out to us anytime. Don't forget to join our official community page at https://forums.lenovo.com/t5/moto-g-stylus-5G-2023/bd-p/moto_g_stylus_5G_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Android Lover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. It performs well takes a good picture. It is a good size but not too heavy. It also is fast.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      I'm so glad to see how much you love Motorola devices, MarshaA. Your trust in upgrading your device means a lot to us. Remember, we're here for you whenever you need assistance. Don't hesitate to reach out. Also, make sure to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility