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Customer Ratings & Reviews

Your price for this item is $124.99
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The comparable value price is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 1128 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,128 reviews
  • Pros mentioned:
    Price, Processor speed

    Rated 5 out of 5 stars

    Great phone at a great price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and sleek phone. Really like how snappy the OS is. Great price. I really like that Best Buy sells the unlocked versions which don't have any of the bloatware that telecom providers place on their phones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Hello, Moto for the Money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this a while back for my mom as an emergency replacement. It was easy for her to navigate and use since she's already familiar with Android. It's not that speedy, but it is a nice, inexpensive phone for those that need it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, ToysandTech. We’re happy to hear it worked well as an emergency replacement and was easy for your mom to navigate. While it may not be the speediest, we're glad it met her needs at a great price. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Moto G 5G 2023

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old Moto phone finally gave up the ghost after 4 years of heavy use. New Moto g 5g 2023 is much faster with great battery life ( more than a full day) and a great camera. Best price for a high value camera!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mike. Thank you for sharing your experience with us, and we thank you for always supporting Motorola. We highly appreciate your trust and satisfaction. If you are interested, you can share your experience on our official Motorola online community page:  https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Moto G 5G 2023 128GB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all, it's a pretty decent phone, with the 128 GB it's performance is on par with the A23. The 5G is fast and video playback is good concerned.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It's important to us to hear your feedback about our product, MichaelJ. Thank you for giving us a positive rating. We are glad that you are happy with your selection and we thank you for choosing Motorola. If you're interested, we'd like to hear your story and share it with the Moto G G 5G 20223 users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was for my wife and she absolutely loves it. Picture quality is fantastic, battery life is great so far(hopefully it stays that way), bright, vivid colors, etc. Would recommend this.!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing our product and for this positive feedback, Nygiantsfanforlife. We are happy to hear that your wife is satisfied with her new Moto G 5G phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    I love my new phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot, it is not heavy, have a good camera!! I love it Is easy to use, I could bring all the info from my previous Samsung account, was easy and didn't take much time.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PaolaM, Thank you for sharing your feedback on the phone! We're glad to hear that you're enjoying it, especially its lightweight design and good camera. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually not a bad smartphone for the price. The screen is huge and it’s actually pretty fast. The color is pretty and I just use it as a second phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MariapazE, We're glad to hear that you're enjoying your phone and find it to be a great value for the price. It's wonderful to know that you appreciate the large screen, fast performance, and attractive color. If you're interested, we'd like to hear your story and share it with Moto G 5G users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Buy this at BestBuy and you got yourself a good 1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so much faster then a stupid oboma phone, no problems with taking my sim card, unlocked as stated, perfect size, fast, love the speed of the 5 G

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, Divadee71. We're delighted to hear that you're enjoying the speed and performance of your new phone, especially with 5G. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    Good phone, value priced

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the prices of the Motorola's and they are quality phones. Never been disappointed.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback, Bdub. We're thrilled to hear that you appreciate our pricing and quality. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price, responsive and a good quality camera

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Good, We're glad to hear you're enjoying the phone's performance and camera quality. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has used this phone for his work and it is a great simple to use and rugged phone. We do heavy construction and it has lasted without a crack or glitch! Very happy!

    I would recommend this to a friend
  • Cons mentioned:
    Nfc

    Rated 5 out of 5 stars

    Moto G 5G 128 Unlocked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing I was looking. Olny disapointment is no NFC. Phone is GREAT^. Plus it comes with more memory than I can use and more. Well Worth $149

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi WilliamS, thank you for sharing your incredible experience with one of our Motorola devices. If you'd like to stay informed about our latest devices, you can follow us at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. We appreciate your support! -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    This phone is a deal

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone it has all the features I enjoyed on my old iPhone plus 7

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Results ForAn Emergency Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Moto G stylus 5G with the stylus died without warning. I was in a panic because I am a Nurse and was on call. I had to have a way to be contacted if needed. So I had to get a replacement phone right away. The Moto G 5G without the stylus was not my first choice, but they did not have a Moto G with a stylus in stock at the time. I have had the Moto G now for several weeks and the one thing that stands out to me is the way the phone feels in my hand. It is a very comfortable fit and easy for me to input information. I miss my stylus, but I am very pleased with the phone. If it had a stylus if would be perfect,

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola does not dissapoint!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone as a replacement for my samsung ultra s24 that I dropped in water, and boy, it did not dissapoint! I mainly got it just to use Whatsapp and Camera but I have continued using this phone! It does lag a bit after a year of usage but nothing different from other android devices that I have used. Plus, the camera is very good for the price!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for sharing your experience with us, VB12. We're thrilled to hear that your phone has met your expectations, especially for WhatsApp and photography. We design our phones to offer great value, so it's fantastic to know you’re enjoying the camera quality. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Overall its a nice mobile

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for months it has better battery and display is pretty good for videos and games in this budget

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're glad to hear you've been enjoying your phone for months! It's great to know that the battery life and display are working well for you, especially for videos and games. Sounds like it's offering a lot of value for its budget. Keep enjoying. If you're interested, we'd like to hear your story and share it with Moto G 5G users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for all the simple tasks need, good for the budget too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid phone with a few inconveniencs and concerns

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery on this phone is very good, although it did drain quickly in transferring my content from my old phone. The set up is similar to my old Moto Power 2021, so this new phone is easy for me to navigate. For some reason, my text messaging (not SMS) doesn't appear on home screen, but I must scroll through all the apps to find it, which is somewhat inconvenient, but usable. This was an unlocked phone and reasonably priced for 128 memory, although it seems to using memory more rapidly than I would like.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your detailed feedback on the phone, Ambrosia. We're pleased to hear that the battery performance is good and that the setup was familiar and easy to navigate. As we stand behind our products, we would like to have the opportunity to investigate your text messaging and memory usage concerns. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keeps power for long. Light and has great features. The phone takes great pictures

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive ratings, GilbertO. We're thrilled to hear that you're enjoying the long-lasting battery life, lightweight design, and impressive camera features of your phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gr8 basic phone. Low price. Plenty of space and very easy to use for OG like me ; )

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive review, David. We're thrilled to hear you're enjoying the great price and ease of use. It’s always great to know our phones are a good fit for our users. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility