Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,138 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great deal!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price, we got this on sale, it was not pricey at all. Has worked well, no issues whatsoever.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for this positive review, AntonioL. We're happy that you're satisfied with your purchase and the phone's price. If you're interested, we'd like to hear your story and share it with the Moto G 5G community: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. We love to hear from you from there. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice price

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gr8 basic phone. Low price. Plenty of space and very easy to use for OG like me ; )

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive review, David. We're thrilled to hear you're enjoying the great price and ease of use. It’s always great to know our phones are a good fit for our users. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Hello, Moto for the Money

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this a while back for my mom as an emergency replacement. It was easy for her to navigate and use since she's already familiar with Android. It's not that speedy, but it is a nice, inexpensive phone for those that need it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, ToysandTech. We’re happy to hear it worked well as an emergency replacement and was easy for your mom to navigate. While it may not be the speediest, we're glad it met her needs at a great price. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Only Motorola

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Motorola phones, easy to navigate,all the latest features no need to send a fortune on a great phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Deborah, We're thrilled to hear that you love your phone and find it easy to navigate with all the latest features. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone for the price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, especially for the price. Highly recommend this if you're on a budget looking for a decent phone. Outperforms my Galaxy S10+ in a lot of ways.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola does not dissapoint!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone as a replacement for my samsung ultra s24 that I dropped in water, and boy, it did not dissapoint! I mainly got it just to use Whatsapp and Camera but I have continued using this phone! It does lag a bit after a year of usage but nothing different from other android devices that I have used. Plus, the camera is very good for the price!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for sharing your experience with us, VB12. We're thrilled to hear that your phone has met your expectations, especially for WhatsApp and photography. We design our phones to offer great value, so it's fantastic to know you’re enjoying the camera quality. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better that any iPhone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone.. I am really impressed with the performance.. The battery last a very long time..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GuyA, We're thrilled to hear that you're impressed with your Motorola phone's performance and battery life. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gotta admit it's better storage,Camara and network quality and better than moto G play

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your feedback, CarlD. We're glad that you appreciate the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en, -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good affordable phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the faster performance and 5g. Price was great, just when I broke my 3 year old phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, AndrewB! We're glad you're enjoying the faster performance and 5G. Apologies for the timing with your old phone. If you're interested, you can check out our official Motorola community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone with long battery life Camera is much better than I expected photos are professional quality

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're thrilled to know that you're enjoying your excellent phone with its long battery life, BrianM. It's also great to hear that the camera is exceeding your expectations, providing photos of professional quality. If in case you need help, kindly visit our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone will recommend it . Easy to use and fast

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for the great feedback, RoseDimanche. We're thrilled to hear that you're enjoying your phone and finding it easy to use and fast. We truly appreciate your recommendation. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very good phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this phone it has features needed plenty of storage and the camera is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Ok for a business line

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the phone is quality. I use it for a business line and spend more time texting than talking. I have gotten some complaints from people I'm talking to saying that I sound like I'm underwater and it can be hard to make out what I'm saying, but a cheap pair of Bluetooth headphones seems to have alleviated this. The phone is fast, was able to transfer the phone to my cell provider with ease, and was easy to set up.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and for sharing your feedback, tdog56. Glad that you gave us 4 stars. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Bloatware

    Rated 3 out of 5 stars

    this not the G it used to be

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even thought I love the flashlight and camera gestures, this is not the Moto G I used to fall for back in 2013-2017. Lenovo took chicken salad and turned most of the salad into spoiled milk. If Lenovo just left Motorola's software alone, this would easily be a 4 or 5-star phone for the price. Too much bloatware in their latest Moto devices which make it an annoyance.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EsteBandido4444, We appreciate your feedback, and we're happy that you like some of the phone's features despite of having a bit difficulty with the device. We are interested in learning more about this and will sort this out. Please send us an email at supportforums@motorola.com so that we can assist you further. -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera with lots of features, expandable memory to 1 tb . No issues with calls text etc. cajt beatvthe price !

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your positive feedback, Carl174. We're glad that you appreciate the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    GREATEST DIVICE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this Moto g: powerfully battery, EXCELENT camara. I recommended to all my friends take like a option #1 this model.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great cellphone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around this is a great cellphone for the many features and price,if you want a very good cell at a good price then this is the one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what is needs to do, Takes great photos, and processing speed is on point

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your fantastic feedback, Thatguy. We're delighted to hear that your phone meets your needs, takes great photos, and has impressive processing speed. If you're interested, we'd like to hear your story and share it with Moto G 5G users here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Amazing Phone Motorola

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is too good has a good battery life and very easy to use simple interface.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mukc, We're delighted to hear that you're enjoying your phone and that it's exceeding your expectations in terms of battery life and user-friendly interface. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best phone ive had in years

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I love the power this thing has compared to my old moto g power 2021 this is a good budget phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, AlexF! We're thrilled to hear that you're enjoying the upgraded power and performance of your new Moto G Power. It's always great to know that our users appreciate the improvements we make. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle MotorolaMobility