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Customer Ratings & Reviews

Your price for this item is $124.99
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The comparable value price is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 1128 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Moto G 5G 2023 128GB (Unlocked) for its excellent camera quality, long battery life, and affordable price. Positive feedback also highlights its ease of use and sufficient storage. While some users wish for features like NFC and wireless charging, the overall experience is considered positive. A few users noted occasional performance lags, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,128 reviews
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    susies phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this phone it replaced a 5 year old phone so i like. It its very easy to use and much faster then my old phone . Hope it lasts as long as my old phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for having one of our Motorola devices SusanL, our phones are built to last, and we stand behind their quality. Rest assured that we're here to help if you need any assistance. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone will recommend it . Easy to use and fast

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for the great feedback, RoseDimanche. We're thrilled to hear that you're enjoying your phone and finding it easy to use and fast. We truly appreciate your recommendation. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent economical phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for the price. Lots of useful features (like direct-to-text icons on the home screen) and very durable (with a simple case it survives falls and scratches very well). Battery lasts a long time too.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi NatJ, We're so glad you're loving the durability, battery life, and handy features like the direct-to-text icons. Sounds like the perfect blend of value and performance! We appreciate your support and hope you keep enjoying your Motorola phone! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better that any iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone.. I am really impressed with the performance.. The battery last a very long time..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GuyA, We're thrilled to hear that you're impressed with your Motorola phone's performance and battery life. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Newphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone more than my old apple phone. It does just as much if not more. I love the picture and the selfie options. Great phone. O and there battery last forever.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DonnaK, Thank you for sharing your feedback about our product. We greatly appreciate your satisfaction with your purchase and the love and support you have shown us. We encourage you to share it with other users on our official community page at: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. Once again, thank you for choosing Motorola. -Belle MotorolaMobility

  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am surprised at how fast this phone is. Battery life is long compared to my old phone. It feels good to handle it with my hands. Strongly recommend the purchase.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your satisfied feedback, aCustomer. It brings us great joy to hear that you are enjoying your phone's performance, and we appreciate your recommendation of our brand. We are thrilled to have you as part of the Motorola family. We would also like to invite you to join our official community at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Belle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Only Motorola

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Motorola phones, easy to navigate,all the latest features no need to send a fortune on a great phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Deborah, We're thrilled to hear that you love your phone and find it easy to navigate with all the latest features. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Android Lover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. It performs well takes a good picture. It is a good size but not too heavy. It also is fast.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      I'm so glad to see how much you love Motorola devices, MarshaA. Your trust in upgrading your device means a lot to us. Remember, we're here for you whenever you need assistance. Don't hesitate to reach out. Also, make sure to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Good affordable phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the faster performance and 5g. Price was great, just when I broke my 3 year old phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, AndrewB! We're glad you're enjoying the faster performance and 5G. Apologies for the timing with your old phone. If you're interested, you can check out our official Motorola community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone takes amazing pictures. Easy to get around on, older person here, some phones are hard to navigate this is pretty easy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are pleased with how the photos turned out using your new Motorola device, Mefrench. Thank you for sharing your experience and for choosing Motorola Mobility as your device provider. If you have any questions about your Motorola device, feel free to reach out to us anytime. Don't forget to join our official community page at https://forums.lenovo.com/t5/moto-g-stylus-5G-2023/bd-p/moto_g_stylus_5G_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bright screen, operates similar to my Samsung S23 and camera is great with multiple unique functions that my S23 can't even do. Great storage as well.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RJay. Thank you for sharing your positive feedback. We are happy to see you enjoying the phone's features and loving its functions. Thank you for choosing Motorola. We would also like to invite you to join our official community at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Belle MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great deal!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price, we got this on sale, it was not pricey at all. Has worked well, no issues whatsoever.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for this positive review, AntonioL. We're happy that you're satisfied with your purchase and the phone's price. If you're interested, we'd like to hear your story and share it with the Moto G 5G community: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. We love to hear from you from there. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Cool phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is cool works well good battery life bummer it doesn't have tap to pay

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent low price phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I don't need an expensive phone with "bells and whistles" and features that we will never use. We need a great phone to make and receive calls, be able to text and email, take good pictures, play music, watch videos, do on-line banking, and shopping. We have all this and more with this Motorola phone. I can't think of anything negative about this phone. You won't be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this phone it has features needed plenty of storage and the camera is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gotta admit it's better storage,Camara and network quality and better than moto G play

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your feedback, CarlD. We're glad that you appreciate the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en, -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, especially for the price. Highly recommend this if you're on a budget looking for a decent phone. Outperforms my Galaxy S10+ in a lot of ways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto G 5G Awesome Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the visual look and the quality of the phone's build. The 5G features make short work of exploring the web and downloading content. The initial setup is easy and quick. I would highly recommend this phone to friends and family.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your wonderful feedback, Babygirl. We’re so glad you’re enjoying the sleek design, high-quality build, and the speed of 5G on your Motorola phone. It's great to hear the setup process was quick and easy for you. Your recommendation means the world to us! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone with long battery life Camera is much better than I expected photos are professional quality

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're thrilled to know that you're enjoying your excellent phone with its long battery life, BrianM. It's also great to hear that the camera is exceeding your expectations, providing photos of professional quality. If in case you need help, kindly visit our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone for decent price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this phone for almost 2 years now and it still has good battery life and functionality. My only issue is that the fingerprint reader is unreliable. Other than that, it is a good phone for the relatively cheap price.

    I would recommend this to a friend