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Customer reviews

Rating 4.5 out of 5 stars with 687 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 687 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Affordable phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a low cost phone for parents and worked great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi cusnfe! It's wonderful to know that you've selected Motorola Mobility as the device provider for your parents. We're always available to assist you with any technical support you may require. We encourage you to become a part of our official community page at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Budget friendly android phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad! Good for communication. For basic stuff is ok

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Nice, Thank you for your feedback! We’re glad to hear the device is meeting your basic communication needs. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice little phone with a large screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I’m used to using an iPhone so this phone requires some adjustment for me. So far the quality of sound and all the technology is included is adequate. I don’t know that I would make any changes to it because as I said right now, becoming familiar with it I don’t have anything negative to say about.it. So far so good. I like my purchase.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Happychef2! We're thrilled that you've chosen to switch to Motorola Mobility. Thank you for placing your trust in us. If you need any assistance, we're always here to help. We also invite you to follow our official community page to stay updated on our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Nate MotorolaMobility

  • Rated 4 out of 5 stars

    Moto g 2024 5g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I didn’t give an excellent rating is the phone no longer comes with the adapter to plug into the wall, yet the phone tells you to use the proper wall adapter to charge it or it will charge slowly. I like the phone a lot much better than my 2021 model!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Pilgrim, Thank you for your feedback! We’re glad to hear you’re enjoying your new phone compared to the 2021 model. We appreciate your note about the wall adapter and understand how that can affect charging convenience. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    It's ok for what it is, could be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine for what it is. I would've liked to see 6gb of ram instead of 4 because wow this things is sluggish at times, even on simple tasks. But as a super budget phone, it's still impressive at other things, like a high refresh rate screen, despite it only being 720p, it looks okay, but smaller images are hard to make out and small text can be fuzzy. Don't try to multitask with this thing, because you can't. Apps will start freezing up. Only get this if it's you're only option or you need a secondary phone for texts for work or something.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, Joshua. We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality and still no flaws or any issues a year later.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LizD, That’s fantastic to hear! A full year with no issues speaks volumes about the quality and reliability of your device. It’s always reassuring when a product continues to perform well over time. To be up to date with our devices, please follow our official community page:  https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Android!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for all ages. Easy to use. Durable. Great screen and audio quality.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Bbshopper, We’re glad to hear you’re enjoying the ease of use, durability, and the quality of the screen and audio. We appreciate you choosing Motorola! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great company; great device; great price!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola has really stepped up their game! Even the critics have been praising the benefits. Their "cheaper" models rival the much more expensive Samsung & iPhone models. If you like solid (functional), time-tested &/ fairly-priced tech, look no further!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for the amazing review, KyleL. We’re beyond thrilled to hear that you're impressed with Motorola’s devices, performance, and value. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good quality for the low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. It has good feels on hand. Takes good pictures. Able to play games and watch video without lags.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, TooT. We’re glad to hear you’re enjoying the quality, performance, and camera on your Motorola phone at a great value. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto in your life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bonus granddon loves his phone. Its his 1st phone ever. I can say anything more.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Westinghouseteley, That’s so sweet! We’re happy to hear your bonus grandson loves his first phone. Thanks for sharing this special moment with us! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is affordable use it for travelling and it work so good. Didn't even miss my expensive phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, Birdman. We're thrilled to hear that you find the phone affordable and perfect for traveling. It's great to know it’s working so well for you and that you’re satisfied with it, even compared to your previous expensive phone. If you're interested, you may want to check our official Motorola community page of Moto owners here:  https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loved the quick and easy set up. He loves how high the volume goes and how clear it is when texting.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing, KayM. We're happy to hear the setup was smooth and that your husband is enjoying the volume and clarity of his phone. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Shocked ina good way

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone much .more fura one than j.tbouhgt it would be. Finger print and, Facial recognition definitely work well and come in very. Hamdy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AlexG, Thank you for sharing your experience!
      We’re glad to hear the phone exceeded your expectations and that the fingerprint and facial recognition features are working well for you. We appreciate you choosing Motorola! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola moto g 5G 2024

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very solid smart phone. Set up was smooth (thanks in part to Google). This phone is physically a little larger than most smart phones - I knew this is fine with me.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi HumanInLasVegas, Thank you for your feedback! We’re glad to hear the setup went smoothly and that the phone’s size works well for you. We appreciate you taking the time to share your experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Functional & Affordable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for a basic phone!! Nothing fancy but functional and not expensive!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ByronH, We’re glad to hear your phone is meeting your needs and providing good value! Thank you for sharing your experience and for choosing Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great Budget Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item - faster than expected, responsive, amazing for a budget phone and you don't want any extra bells or whistle. Pro tip - change your ringtone so you don't get the default ringtone "hello moto"

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're glad to hear the phone is faster and more responsive than expected and fits your needs perfectly without any unnecessary extras. Great tip on changing the ringtone—personalizing your phone always makes it feel more yours! To be up to date with our devices, please follow our official community page:https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great looking phone. Feels durable. It does everything you might need it to do.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Losman, We're delighted to hear that you find your phone both durable and stylish, and that it meets all your needs. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, I am giving to my nice like gift and she loved

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SamuelS, Thank you for sharing your experience! We’re delighted to hear that your niece loves her new phone. It’s wonderful to know it made such a great gift. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Repeat Buyer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of the similar Motorola. My friend liked my first one, and I purchased this one to gift her. It was Open Box, and without accessories but in good quality.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your continued trust in Motorola! We're glad to hear your friend liked your first phone, and we hope she enjoys the one you gifted her. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto win

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone if you don't need to show off. Does Everything you need.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Dariusz, We’re happy to hear your Moto G is working great and that the transfer from your old phone was easy. Thank you for sharing your experience and for choosing Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility