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Customer Ratings & Reviews

Your price for this item is $129.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 599 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Users appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while others have concerns about connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 599 reviews
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for great price! Also the IT guy was super knowledgeable and helpful on making purchasing decisions easier and quicker.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your kind words, JonathanD. We're thrilled to hear you're enjoying your new phone and that you had a great experience with our IT support. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift for granddaughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a budget phone, bought it for my granddaughter she loves it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi OdellG, We’re happy to hear your granddaughter is enjoying her new Motorola phone and that it’s working well as a budget-friendly option. Thank you for sharing your feedback and for being part of the Motorola family. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Product with great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart phone for the great price. I loved the camera quality. Takes exceptionally good pictures.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ProbjotS, Thank you for your feedback! We’re glad to hear you’re enjoying the phone and that the camera quality has impressed you. It’s great to know you feel it offers excellent value for the price, and we appreciate you taking the time to share your experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Inserted micro sim card from old phone,answered a few questions and phone is working. No need to go to Provider for activation. We have provider but choose to buy Motorola unlocked phones. Looks like the sim tray takes different sizes.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, GeoffG. We're glad to hear the setup was quick and easy, and that you’re enjoying the convenience of our unlocked phones. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Unlocked Moto g 5g 2024 phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlocked phone works great. Compatibility works with mint mobile.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JesseC, Thank you for your positive feedback! We’re glad to hear your unlocked Motorola phone is working well and is compatible with Mint Mobile. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is excellent and clean. The sound is very clear.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PaulO, We’re thrilled to hear you’re enjoying your phone and that the sound quality stands out for you. Thank you for sharing your experience and for choosing Motorola! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the upgrades on this phone. Everything is superior to my last Moto and just as straightforward to use. Best Buy staff helped me with the entire process of transferring.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful review, AdyS. We're delighted to hear that you love the upgrades and find the phone easy to use. It's great that the Best Buy team provided a smooth transfer experience. If in case you need help, kindly visit our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    I LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value in today's market... good camera...fast loading!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi WhirleyPConns, We’re thrilled to hear you love your phone and are enjoying its value, camera, and fast performance. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A win-win phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works well and I am so pleased with it. The phone is everything and has some improvements that I would not expect. And the price is right and it is a win-win for me. Thanks Motorola. Mike McMenamin

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichaleM, thanks for letting us know how satisfied you were with your recent purchase. We're always here to help if you need assistance, kindly follow us on our official community page get along with other Motorola enthusiasts, and share more of your experience with us at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A sleek low cost phone that has all the bells and whistles needed.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LaMo, We’re glad you’re enjoying your phone and finding it both sleek and feature-packed. Thank you for sharing your feedback and for being part of the Motorola family. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Worth it's money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty cheap, but it's a good, reliable phone. I'm using it as a second work phone. It's pretty tough and good enough for everyday tasks.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi OlzhasK, Thank you for your feedback! We're glad to hear the phone is serving well as a reliable second work device and handling everyday tasks effectively. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. Long battery life and solid basic performance at a very low price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your review, Mike. We’re happy to hear that your device is delivering long battery life and solid performance at a great value. We appreciate you taking the time to share your experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Its all good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's been good, with no problems reported. It may not be an iPhone, but some of its features are better than those of the iPhone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, ValMor. We’re glad to hear the phone has been working well and that you’re enjoying its features. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the phone for my daughter and she loves it. It's not a fancy phone will tons of bells and whistles but has everything one would want for a phone on a budget.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BluegrassDad, That’s wonderful to hear! It sounds like the phone is a perfect fit for your daughter — simple, budget-friendly, and still providing all the essentials she needs. Practical and reliable is often the best combination. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Best phone worth money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great phone and we loved the design and features

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was a great gift for Christmas. Camera, size, how light weight and all its functionality was perfect. Best was the price fir a unlocked with the features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, Coach. We're thrilled to hear the phone made a great Christmas gift and that its camera, size, lightweight design, and functionality are a perfect fit. It's wonderful to know you found it to be such a great value as well. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MSKH70

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's old Model but works great ! Beautiful piece!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice smartphone for Android lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, packed with all the features and worth for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, Ramana. We’re glad to hear you’re enjoying your phone and that it offers great value. We appreciate you choosing Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Super easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super affortable phone. just used google account for everything

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi YuanY, Thank you for your feedback! We’re glad to hear that setting up your phone was super easy and that you’re enjoying its affordability. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone and great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. My daughter loves it. Great among of storage and it's fast.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DavidG, Thank you for your feedback! We’re happy to hear your daughter loves the phone and enjoys the ample storage and fast performance. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility