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Customer Ratings & Reviews

Your price for this item is $129.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 599 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the moto g 5G 2024 128GB (Unlocked) for its overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage and memory. Some customers find the size a bit large and wish for more RAM, while others report connectivity issues with dropped calls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 599 reviews
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really loves this one,he’s even asking for one for his smaller brother

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ScottR, We’re glad to hear your son loves his phone and that he’s excited for his younger sibling to have one as well. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto g 24 phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the moto g phone 24 and l previously had owned a moto g 22. Not much difference in operating . I really love my moto 24 and would highly recommend it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, Sonyspeaker. We’re thrilled to hear that you love your phone and that it’s living up to your expectations. Your recommendation means a lot to us. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    kenny bouknight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had a problem with this type of cell phone the help i got from the associate went above and beyond ty best buy for hiring people who don't mind helping uthas!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KennethB, We’re so glad to hear you’ve had such a positive experience with your Motorola phone and that the Best Buy associate went above and beyond to assist you! It’s always great to know our customers receive excellent support. Thank you for sharing your experience and for choosing Motorola! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very good phone, works well, and is cheap too.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Diego, Thank you for your positive feedback! We're glad to hear you're enjoying your Motorola phone and that it's delivering great performance and value. We appreciate you being a part of the Moto family! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Value for money purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with the purchase. Nice phone running very smooth.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AnujK, Thank you for your feedback! We're glad to hear you're happy with your purchase and enjoying the smooth performance of your Motorola phone. We appreciate you choosing Moto! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    its just okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband.. it's alright. He cannot install his favorite bible app. Upsetting. He cannot pair his airpods to it.. but was able to do that with a super cheap flip phone.. come on now. Anyway.. I'm probably buying him the power g, it's double the price but still super affordable compared to samsungs... inused to be a Samsung fan but have had Motorola dor the past couple of years and i absolutely love it! mine is the newest g stylus. it's on sale now which is even better.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      I understand how frustrating it can be when a new phone doesn’t support essential apps or accessories. It’s great that you’ve found value in Motorola phones overall, and upgrading to the Moto G Power sounds like a solid choice. If you ever need help, give us a holler or reach out to our official Motorola community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good phone, worth the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as replacement for spouses 2022 model that went for a swim. It is just as nice and easy to use. She loves it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi bobking! Thanks for sharing this with us. We're thrilled to know how you love the performance of your device. Kindly reach out to us if you have any technical concerns. Feel free to follow us on our community page at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Nate MotorolaMobility

  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little too big and heavy but good enough with this price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mkck, Thank you for your feedback! We’re glad to hear that you find your device performing well and offering good value. We appreciate your thoughts on the size and weight, as they help us understand what matters most to our users. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Refurbished cellphone for my 12yr old son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ so far... perfect for my son's first phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KeithK, Thank you for your feedback! We’re glad to hear the phone is working great and that it’s been a good fit for your son’s first phone. We appreciate you sharing your experience and hope it continues to serve him well. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price and best quality, material look nice and also the shape

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Best,

      Thank you for your review! We are so glad to hear that you're finding the moto g 5G (2024) to be the "best phone" in terms of quality and price.

      It’s great that you noticed the materials and shape! We specifically designed the Sage Green model with a vegan leather back, which not only gives it a premium look and soft feel but also provides a better grip and resistance to fingerprints compared to traditional plastic.

      We’d love for you to share your experience with other owners in our official moto g 5G 2024 community forums: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Jess MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Motorola 5 G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola 5 G phone performs as expected. This is the fourth Motorola phone we have purchased and as always not disappointed. Very good phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your loyalty, PatrickM. We're thrilled to hear your 5G phone is meeting expectations. We appreciate your support and we're glad to keep delivering a great experience. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted this to my mom, she is in love with color and phone Good one for that price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing, Tejaswi! We’re so glad to hear your mom loves the color and the phone. Sounds like it was the perfect pick, especially at that price! To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I have not opened the phone because this is a Christmas gift.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Akay, Thank you for your feedback. We hope the recipient enjoys the phone and that it makes a wonderful Christmas gift. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it as a gift for my mom and a friend! they love it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, Gamini. We’re thrilled to hear that your mom and friend are enjoying their new phones. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Nice mobile

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera good, battery good, good for daily use. Recommended!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi UdayK, Thank you for your feedback! We’re glad to hear you’re enjoying the camera, battery, and overall performance for daily use. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts impressively long, keeping me powered through busy days without constantly reaching for the charger.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Soli, We’re really glad to hear the battery is keeping up with your busy days and giving you reliable, long-lasting power — that’s exactly the experience we aim for. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm the type that if one product serves my purpose for a great length of time, keep with that product. I had a Motorola G 7 for 5 years so, I bought the Moto G 5g 2024 I love it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi WilliamP, We’re thrilled to hear you’re continuing your Motorola journey and enjoying the Moto G 5G 2024! Thank you for sharing your loyalty and experience with us. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Moto 2024

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality but affordable phone I love it already very nice

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ErnestA, We’re glad to hear you’re enjoying the quality of the phone and finding it affordable. We appreciate you sharing your experience! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how smooth it runs very sleek. Fits in my hand nicely dorsnt feel clunky

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Teejay, Thank you for your feedback! We’re happy to hear you’re enjoying how smooth and sleek the phone feels, and that it fits comfortably in your hand without feeling clunky. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift my son loves it he was so surprise to get it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CarlosA, Thank you for sharing! We’re happy to hear your son loves his new phone and that it was such a delightful surprise. It’s great to know it made a perfect gift. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility