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Customer Ratings & Reviews

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Comp. Value: $199.99

Customer reviews

Rating 4.5 out of 5 stars with 687 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 687 reviews
  • Rated 3 out of 5 stars

    Completely Average

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but it is slowwww. I needed a cheap phone very quickly, and that's what I got. It works, but every single click has a delay. Plugging into Android Auto, delay. Taking a screenshot and clicking the edit option, delay to the point where it doesn't open the editing and the option goes away. I'm not in the position to "upgrade" right now, so we'll see how long it lasts. It's a completely average phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JessicaS, We're sorry to hear that your experience with the phone has been slower than expected. We understand how frustrating delays like this can be, especially when using features like Android Auto or editing screenshots. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Please write us an email at supportforums@motorola.com. We'll be there to assist you. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellence

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the money. Telephoning, texting, and access to Internet are great. Service by sales staff was excellent

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi OwenE, Thank you for your positive feedback! We're glad to hear you're satisfied with the phone’s performance and the service from our sales staff. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Unlocked Moto 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was actually a pretty decent purchase because it is an unlocked phone so works with multiple carriers and because it runs pretty fast my comparison with other phones in the same price range so I would say that it was a worthwhile venture!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleek and affordable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone, under 200 dlls. Works and looks great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JaimeM, We’re glad to hear you’re enjoying your sleek and affordable phone! Thank you for sharing your experience and for choosing Motorola. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great phone. Good quality speakers. Great display. Camera could be a little better but overall a good quality phone. Very happy with this purchase.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KaitC, Thank you for your review! We’re glad to hear you’re happy with your phone and its quality, display, and speakers. We appreciate your feedback about the camera and are happy the overall experience has been positive. Thank you for choosing Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product the features were good according to price best to purchase it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sara, Thank you for your feedback! We’re happy to hear you’re enjoying the product and that you found the features to be a great match for the price. It’s always our goal to offer strong performance and value, and we’re glad to know this device met your expectations. To be up to date with our devices, please follow our official community page:  https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    But it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new phone. It's been working as it should.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MommyOf3, Thank you for sharing your feedback! We’re glad to hear your daughter is enjoying her new Motorola phone and that it’s working well. We appreciate your support and for choosing Motorola. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for the price,,................................

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi HouseofMouse, Thank you for your feedback! We’re glad to hear you’re enjoying your phone and finding it to be a great value. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great Experience!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing experience even though my phone was overheating and I had too return it, the customer service was awesome. The geek squad was excellent! Definitely will continue shopping here!...p.s. Aaron has always been helpful and Benjamin too! Sorry I can't remember everyone else's names!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ShariB, Thank you for sharing your experience! We're sorry to hear about the overheating issue with your phone but are thrilled to know that our customer service team and the Geek Squad could assist you so well. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Moto G series Android phones are a great value — quite dependable and easy-to-use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Shevek57, We’re glad to hear that you find the Moto G series reliable and easy to use. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great basic cell w/ excellent memory,camera, sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this 2024 Moto G-5g cellphone! The price fit my budget & it has almost 4x the memory of my old moto g & a way better camera, plus a speaker, at both ends! I just needed the basics & I got them, but amplified. Very happy!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for sharing your feedback, PamelaG. We’re thrilled to hear that you’re loving your Moto G 5G 2024 phone. It’s great to know the memory upgrade, improved camera, and dual speakers are enhancing your experience. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a 2nd phone. Good quality. Good battery.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Gruwki72, Thank you for your review! It's great to hear the phone is a dependable second device with solid quality and battery life. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smart decision, great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was purchased for my daughter. She loves it, and it hasn't given her any problems at all in the 6 months that she's had it. Can't ask for better than that!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the wonderful feedback, LunaAnnika. We're so happy to hear your daughter is loving her phone and that it’s been running smoothly for her over the past six months. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola - moto 5G (Unlocked) phone compatible with the Verizon Network is GREAT!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DAVE, Thank you for the awesome feedback! We're glad to hear your Motorola G 5G 2024 is working great with the Verizon network. Enjoy the speed and performance. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A win-win phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works well and I am so pleased with it. The phone is everything and has some improvements that I would not expect. And the price is right and it is a win-win for me. Thanks Motorola. Mike McMenamin

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichaleM, thanks for letting us know how satisfied you were with your recent purchase. We're always here to help if you need assistance, kindly follow us on our official community page get along with other Motorola enthusiasts, and share more of your experience with us at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Son loves it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son. He said he loves that he can put all his games on it and yet still have plenty of space. Very disappointed that it came with Xbox mk mobile buy the phone is not compatible with it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're glad to hear your son is enjoying the ample space on his new phone for his games, ReginaB. However, we're sorry to hear about the concern with the Xbox MK Mobile app. Allow us to help. Could you provide a bit more detail about the compatibility concern you're experiencing? Make sure that both the app and the phone’s software are updated to the latest versions, as this can sometimes help with compatibility concerns. Please send us the details via email at supportforums@motorola.com. We'll wait for you there. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Easy pizzy phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget friendly phone. Easy to use android. Problem is it comes without its own charger.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MohaiminulM, Thank you for your feedback! I'm glad to hear you find the phone budget-friendly and easy to use. Regarding the charger, we ship devices without chargers to reduce electronic waste, but you can use any compatible USB charger. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Kylee MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job well enough, good deal for the money.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi User739672, We’re glad to know you’re satisfied with your Motorola phone and find it a good value. We appreciate your support and for choosing Motorola. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good as the iPhone I would definitely purchase again

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AlyC, Thank you for the great feedback! We’re thrilled to hear that your device is performing as well as an iPhone for your needs — and even more excited to know you’d consider purchasing it again. That’s exactly the kind of experience we aim to deliver with the Moto G 5G (2024). You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola did it again!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't get it why do people spend $1000+ on the cell phone! I paid $150.00 and it gets done everything I need!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AntonA, Thank you for your feedback! We’re thrilled to hear the phone is meeting all your needs at such a great value. We appreciate you sharing your experience. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility