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Customer reviews

Rating 4.5 out of 5 stars with 687 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 687 reviews
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Inserted micro sim card from old phone,answered a few questions and phone is working. No need to go to Provider for activation. We have provider but choose to buy Motorola unlocked phones. Looks like the sim tray takes different sizes.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, GeoffG. We're glad to hear the setup was quick and easy, and that you’re enjoying the convenience of our unlocked phones. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend for purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually, this is our second Moto G 5g phone. The performance is great. 128G memory is enough for all the app installation storage. Mobile connect is great too. It is worth the money and investment.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi aCustomer, Thank you for your continued trust in Motorola! We're thrilled to hear that you're enjoying the performance, storage, and mobile connectivity of your Moto G 5G. Your recommendation means a lot to us! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and works great! Needed a new phone but didn't wabt to spend a lot either and this was a great choice. Love it!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the great feedback, YasminA. We're so glad to hear your new phone is working well and delivering great value. It’s always our goal to offer reliable performance without breaking the bank and we’re thrilled it’s been a perfect fit for you. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Normal Motorola

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many Moto g phones and some have been better than others. A 2024 model seems a little slow and reacting when you're trying to slide your thumb up the screen so you can close your previous apps. At times it also seems to take forever to turn on. I wish Motorola would figure out how to include wireless charging with all of their phones or any would be nice. It's got a nice large screen and looks very good as a phone but it's performance sometimes like.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Dickymo, We’re sorry to hear that your experience with your phone hasn’t been as smooth as expected. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Please write us an email at supportforums@motorola.com. We'll be there to assist you. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    DaveG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and does what I need it to do. Plenty of memory.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, DaveG. We’re glad to hear that your phone is meeting your needs and providing plenty of memory. We appreciate your support! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola Moto 5g 2024

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is excellent for someone who needs the phone for browsing,emails,listening the music...

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MuameraB, Thank you for your feedback! We're happy to hear the phone meets your needs for browsing, emails, and music. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. If you want an android phone for basic requirements like calls, basic apps this is the best fit. Phone became little slow after latest software was updated

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SoumavaP, Thank you for your feedback! We’re glad to hear the phone offers good value and meets basic needs like calls and apps. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best budget friendly phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I got it for my work phone and it does amazing job. Calls don't drop, runs smooth, great picture quality for this budget phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Bigotes8912, Thank you for your wonderful review! We’re so happy to hear that your phone is delivering reliable call quality, smooth performance, and great picture quality. It’s great to know it’s working perfectly for your work needs. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Great Value for Expandable Storage!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lot of phone for the money. The microSD memory expansion slot is nice. Fully featured with 128GB of storage, expandable by micro SD card, a feature many premium phones don't have.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PaulB, We're thrilled to hear you're enjoying your phone and taking advantage of the expandable storage! Having the flexibility to add more space is a great feature, especially when many premium phones no longer offer it. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for great price! Also the IT guy was super knowledgeable and helpful on making purchasing decisions easier and quicker.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your kind words, JonathanD. We're thrilled to hear you're enjoying your new phone and that you had a great experience with our IT support. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola - moto g 5G 2024 128GB (Unlocked) - Sage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with my product and was happy with my experience in ordering it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, DanielF. We’re glad to hear you’re happy with both your phone and the ordering experience. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very easy to use. Very happy with my purchase.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, EleshiaJ. We’re glad to hear that your phone is easy to use and that you’re happy with your purchase. We appreciate your support! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied Especially with the delivery being right on time as to what id chosen as an early delivery time!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jennifer, Thank you for sharing your experience. We’re glad to hear you’re very satisfied and that your delivery arrived right on time as expected. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent Price-Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use your mobile phone for just the basics -- a few apps such as Gmail, Facebook, some texting, voice calls, and some photo taking, but not attempting to be a commercial quality photographer - this this is a super value.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PatrickH, That’s a great point! For basic everyday use like email, social media, texting, calls, and casual photos, this phone offers excellent value without overcomplicating things. It’s perfect for users who want reliable performance for essential tasks without paying for features they won’t need. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the upgrades on this phone. Everything is superior to my last Moto and just as straightforward to use. Best Buy staff helped me with the entire process of transferring.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful review, AdyS. We're delighted to hear that you love the upgrades and find the phone easy to use. It's great that the Best Buy team provided a smooth transfer experience. If in case you need help, kindly visit our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, Exactly what i wanted to have dual physical slots and value for money

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, BrijR. We’re glad to hear the phone meets your needs with dual SIM slots and offers great value. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great affordable phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone for simple tasks like phone calls and emails.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Rreviewer, We’re glad to hear the phone is meeting your needs for calls, emails, and everyday tasks. We appreciate you choosing Motorola! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was a great gift for Christmas. Camera, size, how light weight and all its functionality was perfect. Best was the price fir a unlocked with the features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, Coach. We're thrilled to hear the phone made a great Christmas gift and that its camera, size, lightweight design, and functionality are a perfect fit. It's wonderful to know you found it to be such a great value as well. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Budget friendly phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Budget friendly phone and camera quality is better than expected

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Wow, thank you for such an amazing review, KalimuthuP. We’re thrilled to hear that the Moto G 5G 2024 has exceeded your expectations with its budget-friendly price and camera quality. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Kylee MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola 5g

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone nice feature love Motoro !!! Great price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ShelaneW, Thank you for your feedback! We're happy to hear you love your Motorola phone and its features, and that you’re satisfied with the price. To be up to date with our devices, please follow our official community page:  https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility