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Customer Ratings & Reviews

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Comp. Value: $199.99

Customer reviews

Rating 4.5 out of 5 stars with 688 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 688 reviews
  • Rated 5 out of 5 stars

    Best phone worth money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great phone and we loved the design and features

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall everything is perfect,my son needed a new phone an this is the perfect one for him..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Android Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone for the price. Easy setup and fairly straightforward operation. Good choice for my elderly parents.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola 5G phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone was trashed, and Best Buy had what I needed at the moment. The new phone works fine, and I am glad the item was available, and at a decent price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JoseR, We’re thrilled to hear that you were able to find a suitable replacement at Best Buy and that your new phone is working well for you. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MSKH70

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's old Model but works great ! Beautiful piece!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasently surpised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a budget phone it has far more useful features than I expected! It was pretty easy to transfer my Sim card from my old phone and the rest of the set up had minimal hassle.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi sbBigGuyPantsokay! Congratulations on your new Motorola device. We truly appreciate you for choosing us as your preferred choice for mobile phones. If you require any further assistance, we are always here to help. Please consider following us on our official page at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    The gentleman was very helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boots linux for work - easy to program - customize workflow - very versatile - the gentleman who helped me was really kind

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi NiratechCorp, Thank you for your feedback! We’re glad to hear the phone’s Linux support, programmability, and versatility are meeting your needs, and it’s great that our staff provided helpful and kind assistance. We appreciate you sharing your experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! The phone is very reliable and up to date with the latest technology! Would definitely recommend!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AliciaT, We’re thrilled to hear that you find the phone reliable and up to date with the latest technology. We appreciate your recommendation and hope you continue to enjoy your Motorola device. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my dad and works nice for people who dont use that many apps.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DavidH, Thank you for your feedback! We’re glad to hear the phone is working well for your dad and is a good fit for his needs. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone and pricing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my mom. Looks to be of good quality and sturdiness. I did purchase a case for accidental drops. I will update later as she has not utilized all the features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sharon, We’re so glad to hear that the phone appears to be of good quality and sturdy enough for your mom. It’s great that you’re also taking steps to protect it with a case. We hope she enjoys exploring all the features, and we’d love to hear your thoughts once she’s had a chance to use them. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    BEST PHONE FOR THE BEST PRICES AND UNLOCKED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone works amazing and have nice 128gb for save to much pictures for the price and the best battery... im feel happy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, CarlosZ. We’re thrilled to hear that you’re enjoying your phone, especially the ample storage and long-lasting battery. It’s great to know that it’s meeting your needs and making you happy. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Customer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman who helped me was fantastic, very patient and extremely professional and helpful...

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TerriC, Thank you for your feedback! We’re glad to hear our representative provided patient, professional, and helpful support. We appreciate you choosing Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Motorola 5 G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola 5 G phone performs as expected. This is the fourth Motorola phone we have purchased and as always not disappointed. Very good phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your loyalty, PatrickM. We're thrilled to hear your 5G phone is meeting expectations. We appreciate your support and we're glad to keep delivering a great experience. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Backup Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backup phone, great value as a second phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Billylanex, Thank you for sharing your positive feedback. We’re glad to know you’re happy with your phone and that it serves you well as a reliable backup. We appreciate your support for Motorola! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone, worth the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as replacement for spouses 2022 model that went for a swim. It is just as nice and easy to use. She loves it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi bobking! Thanks for sharing this with us. We're thrilled to know how you love the performance of your device. Kindly reach out to us if you have any technical concerns. Feel free to follow us on our community page at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Nate MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G 5g 2024

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for dual sim phone with NFC. Bought it online picked up in store and was activated in less than an hour

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JoshuaC, we appreciate your kind words and support. Your feedback is invaluable to us and showcases the excellence of our product. We would love for you to be part of our official community page, where you can connect with others and share your experiences. Join us at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Great lower cost 5G option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 5G option for my son. He needed upgrade from older 4G Motorola phone. This fit the bill perfectly. Worked great to switch phones and is using the Mint Mobile network.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, Gonzmustang. We’re delighted to hear that the upgrade to 5G was a perfect fit for your son and that the transition was smooth. It’s great to know the phone is working well with the Mint Mobile network. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Phone for my mom.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mum loved it. It just BestBuy customer service system not too good about other things.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi VictorB, Thank you for your feedback. We’re sorry to hear about your experience with Best Buy’s customer service system. We appreciate you taking the time to share this and are glad the phone itself met your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Moto Roller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Entry-level? Ok, but does what the others do. Mostly. Whatever else tbey do isn't worth an additional $1,000.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Truthyish, We’re glad to hear the phone meets your needs and offers great value compared to higher-priced options. We appreciate you sharing your experience! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ⭐⭐⭐⭐⭐

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift purchased for my husband and he loves it .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing the positive feedback, DawnE. We’re glad to hear your husband loves his new phone. It’s wonderful to be part of a special gift. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility