Customer Ratings & Reviews

Hi HappyWife, We’re so happy to hear that you’re satisfied with your Motorola phone! It’s great to know that the quality and price have met your expectations after trying other brands. Thank you for choosing Motorola and sharing your positive experience! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos

Thank you for your feedback! We're delighted to hear that you're enjoying your phone and that it's been running smoothly for you. At Motorola, we work hard to deliver reliable performance and value, so it’s great to know your experience reflects that. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos

Hi JoshuaN, we're glad to hear that you were able to snag this device at a fantastic price. Your feedback is valued, and we encourage you to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Ythan

Hi Linda, We’re glad to hear you’re enjoying such great value with your Motorola phone! Thanks for choosing us and for sharing your feedback. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch

Thank you for the great feedback, JamalhaO. We're happy to hear your phone is working perfectly and that you'd recommend it. Your support means a lot to us. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch

Hi EdosaE, Thank you for your feedback! We’re thrilled to hear the phone was exactly what you needed and that you had a great experience with Best Buy. We appreciate your support and kind words! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos

Thank you for sharing your feedback, CandiceV. We’re so glad to hear that your son is enjoying his new phone and that the speed and service have met his expectations. It’s great to know that the setup process went smoothly as well. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch

Hi Baich, We’re glad to hear you’re satisfied with the phone’s quality, especially given its great value. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch

Hi Divyarao, Thank you for your feedback! We’re glad to hear you’re enjoying the phone’s speed, bright screen, and long-lasting battery. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch

Thank you so much for your feedback, MichaelA. We’re thrilled to hear that the Moto G 5G is meeting your needs and that you’re enjoying strong connections and seamless integration with your car’s Android Auto app. In order to be environmentally friendly, we have stopped sending user guides. We're here however to provide you top-notch support with any and all questions that you may have. In addition, you can now access a Mobile Optimized User Guide directly on your device by going to the main application menu and selecting "Help Center". You can also view or print the manual on our website at: https://help.motorola.com/hc/3434/14/pdf/help-moto-g-5g-2024-14-na-en-us.pdf If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch

Thank you for your kind words! We're so glad to hear the phone is working well for you and that your experience was smooth and pressure-free. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos

Hi Ramsj, We’re glad to hear that your phone has been working well and that you had a positive experience with our customer service! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos

Hi NorisP! We're delighted to know how satisfied you were with your recent purchase. We invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Ythan

Thank you for your feedback! We're glad to hear that the phone is working well for your needs and that you found it at a great price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos

Thank you for sharing your feedback about the Moto G 5G 2024. We're thrilled to hear that you find the phone fantastic and user-friendly, especially for those who may not be as comfortable with technology. Your feedback is invaluable, and we take it seriously. We strive to provide excellent service. If there's anything we can do to assist you further or address your concerns, please don’t hesitate to reach out at: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Aria

Hi NgoziA, Thanks for the great feedback! We're glad to hear you're loving the versatility and that amazing battery life. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch

Hi OscarP, We’re glad to hear you found great value in your phone and that the online purchase and in-store pickup process was easy. Thank you for sharing your feedback and for choosing Motorola! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch

Hi KrystalG, We're so happy to hear you're enjoying your phone. Your excitement is exactly what we strive for. Welcome to the Motorola family! If you're interested, we'd like to hear your story and share it with Moto G 5G users here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch

Hi Becca, Thank you for sharing your feedback. We’re sorry to hear about the difficulties you’ve experienced with your phone. While it’s designed to deliver essential smartphone features at an affordable price, we understand that performance and camera quality are important.
For better camera results, make sure the camera app is updated, gently clean the camera lens with a soft cloth, and use features such as Night Vision or Portrait mode to improve photo quality. Slow performance is sometimes caused by too many running apps in the background. Use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent problems. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch

Hi ManalieC, Thank you for your feedback! We’re glad to hear the phone is working well for you and that you’d recommend it. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch