Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Tech Fest Deal
Loading...
$129.99
Save $70
Comp. Value: $199.99

Customer reviews

Rating 4.5 out of 5 stars with 689 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 689 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s unlocked

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone on budget and it’s unlocked and features for better prices of high end phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the great feedback, CoolTech. We're glad you're enjoying a budget-friendly phone with the features of a high-end device plus the freedom of it being unlocked. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2024/bd-p/moto_g_stylus_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm the type that if one product serves my purpose for a great length of time, keep with that product. I had a Motorola G 7 for 5 years so, I bought the Moto G 5g 2024 I love it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi WilliamP, We’re thrilled to hear you’re continuing your Motorola journey and enjoying the Moto G 5G 2024! Thank you for sharing your loyalty and experience with us. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is amazing am Samsung lover The cameras are on point

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi WinnieA, We're so glad you're enjoying the phone and that the cameras are hitting the mark. Thanks for giving Motorola a chance. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A strong lasting phone. It has lots of memory. Great phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback! We're glad to hear you're enjoying the phone’s durability and ample memory. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Excellent Excellent Excellent Excellent Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto g 5g 2024 has been a great phone

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Moto g 5G was an excellent choice for me. The price was great and the features and storage capacity is more than I will use considering it can accommodate a micro SD card which I used to store files such as videos, pictures and music. I really like certain features that Motorola has such as the double chop to turn on the flash light and the wrist twist to activate the camera app. Been using it a while now, and have had no issues .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your thoughtful review, AubreyJ. We're so happy to hear that the Moto G 5G was an excellent choice for you. It’s great that you're enjoying the storage options, useful Moto features like the double chop for the flashlight and wrist twist for the camera, and that everything has been running smoothly. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A Super Smart Phone at a Great Price!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a reasonable price. Good camera and features. Easy to set up and wonderful value!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're thrilled to hear you're enjoying your phone’s camera, features, and great value. Happy to have you as a Moto user! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my sons phone from the Motorola 4g Play, he loves this new phone and says the speed and service are great. No issues with set up.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, CandiceV. We’re so glad to hear that your son is enjoying his new phone and that the speed and service have met his expectations. It’s great to know that the setup process went smoothly as well. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G 5

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is fantastic! Easy to use--even for those electronically challenged like me. Vestal, NY store's customer service is the absolute worst. We will not return.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback about the Moto G 5G 2024. We're thrilled to hear that you find the phone fantastic and user-friendly, especially for those who may not be as comfortable with technology. Your feedback is invaluable, and we take it seriously. We strive to provide excellent service. If there's anything we can do to assist you further or address your concerns, please don’t hesitate to reach out at: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Aria MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid phone, nice design and functionality. The price is also fantastic.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your great review, IrisC. We're so glad to hear you're enjoying the solid design, functionality, and fantastic price of your Motorola phone. Your satisfaction means a lot to us, and we appreciate your feedback. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has an excellent quality, it very usefull, and it is easy tu use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Moto G 5G, an excellent mid-range phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what a mid-range phone needs to do for less than $200. The display is excellent and I get over 48 hours battery life with admittedly light usage.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Cheddarhead! We greatly appreciate you taking the time to share your experience with us. It brings us immense joy to hear about your high level of satisfaction with your recent purchase. If you want to stay updated on the latest devices, we encourage you to join our official community page. You can find us at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Nate MotorolaMobility

  • Rated 4 out of 5 stars

    Nice smartphone for Android lovers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, packed with all the features and worth for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, Ramana. We’re glad to hear you’re enjoying your phone and that it offers great value. We appreciate you choosing Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G 2024

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adaptive lighting for the screen is awesome!!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the great feedback, JimmyJoeBob. We're thrilled to hear you're enjoying the adaptive lighting feature. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola look

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to thank the lady who sold me this for all her help. She deserves some recognition for teaching me things I knew nothing about.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CaroleR, We’re glad to hear you received such helpful support! Thank you for sharing your experience, and we’ll be sure to pass along your kind words. We appreciate your choosing Motorola. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    moto g 5G - 2024

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best budget phone for the money it does everything I need I like the tap to pay 5g

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RogeliorF, Thank you for your feedback. We’re glad to hear the phone meets your needs and that you’re enjoying features like tap-to-pay and 5G. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Great value for price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price paid the moto g 5g has eveything I needed in a new phone. Connections are strong and have no problems with signal loss or dropped calls. Also works great with my cars android auto app. Only issue I have with new devices is the lack of instructions that no longer come in packages. Overall I would recommend it to others as well as the purchase at Best Buy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your feedback, MichaelA. We’re thrilled to hear that the Moto G 5G is meeting your needs and that you’re enjoying strong connections and seamless integration with your car’s Android Auto app. In order to be environmentally friendly, we have stopped sending user guides. We're here however to provide you top-notch support with any and all questions that you may have. In addition, you can now access a Mobile Optimized User Guide directly on your device by going to the main application menu and selecting "Help Center". You can also view or print the manual on our website at: https://help.motorola.com/hc/3434/14/pdf/help-moto-g-5g-2024-14-na-en-us.pdf If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else can I say it wis a great unlocked device for a great price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JerryL, Thank you for your feedback! We’re glad to hear you’re enjoying your unlocked phone and that it’s delivering great value. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a phone. It’s a smartphone. It doe smart things. Great value for carriers.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jbizzle, Thank you for your feedback! We’re glad to hear that you find the phone to be a smart, functional device and a great value for carriers. We appreciate you sharing your experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price , haven't had any problems with it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're delighted to hear that you're enjoying your phone and that it's been running smoothly for you. At Motorola, we work hard to deliver reliable performance and value, so it’s great to know your experience reflects that. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility