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Customer reviews

Rating 4.5 out of 5 stars with 728 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 728 reviews
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RobertS, Thank you for your feedback! We’re glad to hear you’re happy with your purchase. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Phone for my mom.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mum loved it. It just BestBuy customer service system not too good about other things.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi VictorB, Thank you for your feedback. We’re sorry to hear about your experience with Best Buy’s customer service system. We appreciate you taking the time to share this and are glad the phone itself met your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thomas's promises

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was truly the best upgrade I have ever achieved. I am becoming all aware of what this phone can do I am truly pleased!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your amazing feedback, ThomasS. We’re so glad to hear that your upgrade has exceeded your expectations and that you’re discovering all the great features your new phone offers. We’re thrilled you’re pleased with your device! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Customer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman who helped me was fantastic, very patient and extremely professional and helpful...

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TerriC, Thank you for your feedback! We’re glad to hear our representative provided patient, professional, and helpful support. We appreciate you choosing Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Place to go for no nonsense purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works lovely. Loved that there was no attempt at upselling. Very pleased.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your kind words! We're so glad to hear the phone is working well for you and that your experience was smooth and pressure-free. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price - works for what I needed. Second work phone for calls and texts.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're glad to hear that the phone is working well for your needs and that you found it at a great price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G 2024

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adaptive lighting for the screen is awesome!!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the great feedback, JimmyJoeBob. We're thrilled to hear you're enjoying the adaptive lighting feature. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto 5g is worth investigating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5g is in the phone and moto delivers, including micro SD. At $109 as last minute deal, I faired well.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Hughmoon, We’re glad to hear you’re enjoying the 5G capability and expandable storage on your Motorola phone, and that you got a great deal. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Its all good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's been good, with no problems reported. It may not be an iPhone, but some of its features are better than those of the iPhone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, ValMor. We’re glad to hear the phone has been working well and that you’re enjoying its features. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Moto 5g

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moto 5g phone is great so far. Nice screen, great battery life

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MelJ, We’re delighted to hear that you’re enjoying your Moto 5G phone, especially the nice screen and great battery life. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price , haven't had any problems with it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're delighted to hear that you're enjoying your phone and that it's been running smoothly for you. At Motorola, we work hard to deliver reliable performance and value, so it’s great to know your experience reflects that. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Nice Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for my Dad and seem to love it so much. He needed the dual sim and that’s why I got it for him.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DanielK, Thank you for sharing your feedback! We’re glad to hear your dad loves the phone and that the dual SIM feature meets his needs. We appreciate you choosing Motorola! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good phone works perfectly I will recommend it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the great feedback, JamalhaO. We're happy to hear your phone is working perfectly and that you'd recommend it. Your support means a lot to us. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Mom's gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a gift for my mom after her iPhone gave up on her. So far she likes it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Niecy, Thank you for sharing! We’re happy to hear your mom is enjoying her new phone, especially after her iPhone stopped working. It’s wonderful to know it’s been a positive experience so far. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking phone. It was bought as a gift. No complaints so far

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi YolandeS, We're thrilled to hear that you think the phone looks great and that it was chosen as a gift. We hope it continues to meet expectations and bring joy to its recipient. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for an unbelievably low price.....

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Linda, We’re glad to hear you’re enjoying such great value with your Motorola phone! Thanks for choosing us and for sharing your feedback. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality on budget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my mom, it’s worthwhile for the money spent and highly recommended for the budget phone segment.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your kind feedback, AshokS. We're so glad to hear that the phone is a great value and that it’s working well for your mom. We appreciate your recommendation and are happy to have provided a budget-friendly option that meets your needs! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Nice Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, nice quality pictures. Great images for viewing games & streaming.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Benkim, Thank you for your review! We’re glad to hear you’re enjoying the sound quality, camera performance, and the viewing experience for games and streaming. It’s great to know your phone is delivering the quality and performance you were looking for. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    affordable price for a good phone. I reccomend this phone for normal use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Motorazr, Thanks for the great feedback! We’re happy to hear you’re satisfied with the value and performance of the phone. It’s definitely a solid choice for everyday use. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    kenny bouknight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had a problem with this type of cell phone the help i got from the associate went above and beyond ty best buy for hiring people who don't mind helping uthas!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KennethB, We’re so glad to hear you’ve had such a positive experience with your Motorola phone and that the Best Buy associate went above and beyond to assist you! It’s always great to know our customers receive excellent support. Thank you for sharing your experience and for choosing Motorola! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility