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Customer Ratings & Reviews

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Comp. Value: $199.99

Customer reviews

Rating 4.5 out of 5 stars with 692 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 692 reviews
  • Rated 3 out of 5 stars

    Recommend for light use only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product beacuse of esim comparibilty. I travel multiple countries and i want to try this priduct because of low cost.. I feel some lack sometimes in touch.. However it is issue in my side, know how to change some settings.. Overall i will recommend for light use

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi VinodhkumarB, Thank you for your feedback! We’re glad to hear the eSIM compatibility and affordability make this phone a good choice for your travels. We understand the occasional touch issues, and it’s great that you were able to adjust settings to improve your experience. Overall, your recommendation for light use is appreciated. To be up to date with our devices, please follow our official community page:  https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Phone purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for a decent price I am pleased with the experience

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SarahC, Thank you for your feedback. We’re glad to hear you’re pleased with your phone and the overall experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to use Highly recommended for low budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola moto g 5g

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price... The phone has all of the necessary tech that I need at a good price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      TerryP, thanks for the shoutout. We’re happy to hear your Moto G 5G 2024 is delivering the tech you need at a great price. If you’d like to connect with other users, check out our Moto G 5G 2024 community here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying Samsung and other more expensive options. I'm very satisfied with the quality and prize of this phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi HappyWife, We’re so happy to hear that you’re satisfied with your Motorola phone! It’s great to know that the quality and price have met your expectations after trying other brands. Thank you for choosing Motorola and sharing your positive experience! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is what I needed at this time. I say thank you, Best Buy. It was a great deal. No computer store can match it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EdosaE, Thank you for your feedback! We’re thrilled to hear the phone was exactly what you needed and that you had a great experience with Best Buy. We appreciate your support and kind words! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Birthday Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought the phone for my grandson's 11th birthday. His first cell phone and he loves it. Runs fast and smoothly. Loves the color green

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      You're lovely for gifting this to your grandchild. We were very pleased to hear that he enjoys it and appreciates the overall quality of the device. We appreciate your wonderful feedback. Please visit our official Motorola page for the Motorola G 5G 2024 by clicking this link:https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. - Aria MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    moto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy set up and great camera. Software very easy to navigate.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback, tractorman. We're so glad to hear that you loved the phone, especially with the camera and software navigation. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've had this phone for a month and they are perfect. I bought one for me and my fiance and everything went smoothly when transferring my data. Good phone for cheap

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi NicoleP, Thank you for sharing your experience! We’re glad to hear that both phones are working perfectly and that the data transfer went smoothly. We appreciate your support and recommendation! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Good for a week or two

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lags when switching apps. Ok short term phone. Would not recommend as a permanent phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JaredE, Thank you for your honest feedback—we’re sorry to hear about the lag when switching between apps. That can definitely impact the overall experience, especially for daily use. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Hello Moto

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, and the battery life is really good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, BhekiM. We’re glad to hear you’re enjoying the camera and battery life on your Motorola phone. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto 5g

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone I got it for my 5 year granddaughter

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SaraD, We're so happy to hear that your granddaughter is enjoying her new phone! It's wonderful that it’s a great fit for her. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, operates well and takes nice pictures. Well worht the money

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback, jimbo. We're so glad you loved the phone, especially with its camera quality. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good phone don't make lg anymore so this is close to it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate your feedback, JeffC. We know how important it is to find a phone that feels just right, and we're glad to hear that your Motorola is a great fit. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone ready to navigate and use. I love the Moto phone's.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DonnaM, We're so glad you love your Moto phone. Enjoy the smooth navigation and all the great features. Thanks for being part of the Motorola family. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, 5-star phone, great customer service.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CosmejG, We’re glad to hear you’re happy with your phone and the customer service you received. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good purchase choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    51 / 5,000 Good phone, good performance at a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola moto g5G 2024 124GN

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple phone with good feature at an affordable price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jjbowl, We’re happy to hear that you’re enjoying the simplicity and features of your phone, especially at an affordable price. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto g 2024

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget phone does the average daily uses and sometimes exceeds expectations

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RudyC, We’re so glad to hear that your Motorola phone is meeting your daily needs and even exceeding expectations at times. If you have some time, you may want to take a look at our Moto G 5G community here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, very practical, and works perfectly.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're glad to hear you're enjoying your phone and that it's working perfectly for you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility