Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $129.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 606 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the moto g 5G 2024 128GB (Unlocked) for its overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage and memory. Some customers find the size a bit large and wish for more RAM, while others report connectivity issues with dropped calls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 606 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is working well for me. Not expecting a lot from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlocked with no problem

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get this unlocked phone while waiting for insurance replacement and did not have a problem activating with my carrier

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi WilliamD, Thank you for sharing your experience! We're glad to hear the activation process was smooth and that your unlocked Motorola phone worked seamlessly while you awaited your replacement. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Just Right

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone just right. I'm not a social media maniac abuser. Can adjust features for causal information uses and communications. Priced fairly and very happy with benefits phone offers.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience, KenM. We're thrilled to hear that the Motorola phone has been a great fit for your needs. It's fantastic to know that you're enjoying the ease of adjusting features for your casual use and communication. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great enjoyed it. Words very good, camera is great quality

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your positive review, IreneM. We're thrilled to hear that you're enjoying the device and are pleased with the camera quality. If you're interested, we'd like to hear your story and share it with Moto G 5G users here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    not sure what add a title means, 2024 moto g maybe

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my service had hit a locked e-sim problem so i returned it

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichaelS, We’re sorry to hear about the issue you experienced with the locked eSIM. We understand how frustrating that can be and appreciate you taking the time to address it by returning the device. We recommend buying directly to Motorola official website for unlocked devices. -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto g 5g

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cellphone is seemed to be a nice one with low budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it, and Michael was so helpful and professional

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Sucky "5G" Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone after having a Google pixel 6A hoping for a upgrade and I was by far proved wrong.. this phone does not operate nearly as quick and it doesn't matter what carrier Network I'm on it's still slow and it lags and calls are constantly dropped or not picked up and a developer message is constantly popping up.. it doesn't have the processing capacity for nearly anything I used on my pixel 6A.. by far worst phone choice possible!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Makayla, We’re sorry to hear about the experience you’ve had with your phone. This isn’t the performance we want for our customers. We’d like the opportunity to investigate your feedback further and help look into what’s happening. Please write to us at supportforums@motorola.com with more details about your device and the concerns you mentioned. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Awesome Touch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has so many features and functions,I can’t believe how easy it’s navigate so easy. I give it a 10

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Firestock, We're so happy to hear you're enjoying the features and how easy the phone is to navigate. Your feedback means a lot to us. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Older People

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got two of these phone for my parents and they love the ease of use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, Mike. We're thrilled to hear that your parents are enjoying their new phones and finding them easy to use. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Moto 20

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter seems to like it. Its just a simple phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    moto g

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works nicely - fingerprint reader works well call quality fine camera ok.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Wolfie, We’re happy to hear everything is working well for you—the fingerprint reader, call quality, and camera performance. We appreciate you taking the time to share your experience. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Mi phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfecto ok ok ok ok ok ok ok ok ok ok ok ok ok ok

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LuxcelemL, We love your excitement! Thanks for sharing your experience and for choosing Motorola. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    new phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good still learning the phone and its features

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Rusty, Thank you for sharing your feedback! We’re glad to hear your new Motorola phone is off to a great start. Enjoy exploring its features, and we’re here if you need any tips along the way. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Why Best Buy is the best

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales Staff super helpful knew what questions to ask to provide me with product needed. Escorted me to The Geek Squad and made sure I had your Store Best Staff helping me setup my new Product

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, JohnS. We're thrilled to hear that our sales staff was so helpful in guiding you to the perfect product and ensuring you had a smooth setup experience with The Geek Squad. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Administrative Assistant

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome I really recommend , it helps me a lot with my work

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, VeronicaG. We're delighted to hear that our product has been instrumental in enhancing your productivity. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    best phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice mobile worth fo money to buy. I like this phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Bala, Thank you for your positive feedback! We're glad to hear you find the phone to be a good value and that you like it. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Kylee MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Moto

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price Very good battery life and sturdy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PeteG! We appreciate you sharing this positive experience with us. We're happy to know that you were satisfied with your recent purchase. Kindly follow us on our official community page and be updated on our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Nate MotorolaMobility

  • Rated 5 out of 5 stars

    Good for Android Auto

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Syncs well with Android Auto and faster connections to WiFi compared to 2022 Power model.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, Aj926. We're happy to hear your phone is syncing well with Android Auto and providing faster Wi-Fi connections compared to your previous model. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto g 2024

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it . Its cool and simple . I hope keep good condition!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      HI RobinE, Thank you for your feedback! We're happy to hear you like the phone and find it cool and simple. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility