Customer Ratings & Reviews

Hi Jeep, We’re so glad to hear that your phone has everything you need and offers the reliability you expect. Providing great value without compromising on quality is what we strive for, and it’s wonderful to know we’ve hit the mark for you. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch

Thank you for sharing your feedback with us, Zevin. We're glad to hear that overall, you find the phone to be a good phone. We understand your observations regarding the differences compared to the previous model, particularly in terms of screenshotting, photo editing functionalities, and storage capacity relative to the price, we'll relay the message to the team. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch

Hi PradeepS, Thank you for your feedback! We're glad to hear the process was smooth and your delivery arrived on time. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos

Thank you for your feedback, LeonelM! We're glad to hear you find our phones easy to use. We're committed to providing quality products that make your experience seamless. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Elle

Thank you for your kind words, DilpreetG. We're happy to hear you had a smooth experience with your purchase and that you're enjoying your new phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch

Hi Sami, We’re very sorry to hear about your experience. Receiving a device with a used SIM card and a phone that won’t power on is not acceptable, and we understand your frustration regarding the restocking fee. Please contact Bestbuy support for further assistance. -Carlos

Thanks for the great feedback! We're happy to hear the transfer process went smoothly and that you're enjoying your new phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos

Thank you for sharing your positive feedback, ThomasM. We're so glad to hear that your phone is working well. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos

Hi KarenS, Thank you so much for the kind words! We’re thrilled to hear Taylor provided such an excellent experience. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch

Hi! That’s wonderful to hear, glad you find it a great gift idea for family abroad. Thanks for sharing! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos

Thank you for your feedback! We're glad to hear that the phone performs well in terms of connectivity, especially in areas with poor reception. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos

Thank you for your feedback! We're glad to hear the device seems promising for international use. To be up to date with our devices, please follow our official community page:  https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos

Hi JoRT, We're sorry to hear about your experience, and we understand how frustrating this situation must be. We recommend reaching out to BestBuy directly regarding their return policy and any concerns related to the 14-day return window. -Mitch

Hi JosiahS, Thank you for your kind words and loyalty to Motorola! We're so happy to hear you love your phone and find our devices reliable. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch

Thank you for sharing your thoughts on our budget phone, Ryan. We're glad to hear that you appreciate the textured back design and its functionality. We apologize for the inconvenience caused by the call ended sound. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch

Thank you for your feedback! We're glad to hear you're happy with the phone's value. Keeping the port clean is definitely important for optimal performance—regular gentle cleaning can help prevent issues. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos

Hi KevinS, Thanks for your honest feedback! We're glad you're enjoying your phone overall. While the battery life may not match the G Power, it's great to hear it's meeting your expectations. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch

We're glad to hear your husband loves the phone and thinks it's cool! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos

Hi Caesarddg, Thank you for sharing your positive experience at Best Buy! We're delighted to hear about the excellent service you received while purchasing your Motorola phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch

Thank you for your honest feedback, we appreciate you sharing your thoughts with us. We’re glad to hear the phone is getting the job done for you, though we understand it may not be hitting every mark you hoped for. Your input helps us understand where we can improve and better meet our customers’ needs. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos