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Comp. Value: $199.99

Customer reviews

Rating 4.5 out of 5 stars with 693 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 693 reviews
  • Rated 4 out of 5 stars

    Good item to purchase for someone outside the US

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my mum and she loves it. It's unlocked so it can be used out of the US.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Betty, Thank you for your review! We’re glad to hear your mum is enjoying her new Motorola phone. It’s great that the unlocked feature made it easy to use internationally. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Ok too many trips

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem you don't this sized phone. I told i should go Amazon. After 3 trips to Best Buy i finally found a suitable fix. I brought 2025 moto g covered which is ok. The carmera gap is a large. I wasn't able to use best buy rewards.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, though we're sorry to hear about the challenges you faced, especially with sizing and rewards. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. I love Motorola phones so Motorola phones are typically really good .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive ratings, HilaryB. We're glad to hear that the phone is meeting your expectations. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Hello Moto

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone motorola g 5g, and its good at charge

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Abdul, We're so glad to hear you're loving your Motorola G 5G and that the charging performance is working well for you. It's great to know you're enjoying your experience with the phone. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Work great esim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and affordable price I recommend to friend

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the recommendation, Cpm23. We’re thrilled you’re enjoying your Moto G 5G 2024 and its eSIM support. If you ever need help or want to chat with fellow users, feel free to visit our Moto G 5G 2024 community: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en - Mike MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto g 5g 2024

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome! I would recommend it to anyone that needs a new phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It’s great to hear that you’re loving your Moto G 5G 2024! Your enthusiasm is contagious, and I’m sure your recommendation will help others who are in the market for a new phone. If you have any specific features or experiences that stand out to you, feel free to share at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Aria MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets all my required features, I love it!!! I like the camera as it is huge 59 mp

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That’s great to hear you’re happy with the features, Sonu. The 59 MP camera is definitely impressive and should offer fantastic photo quality. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Affordable and great quantity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my daughter, and works great for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi StevenN, We’re so glad to hear that the phone is working great for your daughter and that you found it to be a fantastic value. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice slim and fast phone! Phone is great don't hesitate to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price . A great starter phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues, decent cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, not as wide so easier to hold than the 2022 model I had.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Bianca, We’re glad to hear you’re enjoying the improved size and ease of use compared to your previous model! Thanks for sharing your feedback. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Yep!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for a quick need and easy to set up and use

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LeighB, Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other Motorola G 5G 2024 users here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    It's worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone .. with this price .. worth it .. has too much options.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi FawziC, We’re glad to hear that you’re enjoying your phone and finding it packed with options at a great value. We appreciate your support! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It has good pictures, colors and the buttery stay.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Motorola 2024 .it is very easy and fast and good quality. I am so happy with it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AMANYORFY,

      Thanks for your feedback! We're thrilled to hear you're enjoying your Motorola 2024. If you need anything or have any questions, just let us know. You may join our Motorola G 5G 2024 community here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone, and works well especially for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an esim just needs a larger internal memory Great Phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Self, We’re glad to hear that you’re enjoying your Motorola phone! It’s great that the eSIM feature is working well for you. Thank you for your feedback and for choosing Motorola! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really slow and glitchy. Often when I'm typing the screen glitches and closes the application on me. When listening to Pandora the sound will buzz like a radio station going out of range. It feels more like a phone from 2015 than 2024. I would not recommend. The camera is bad, like bad bad. If you're used to Samsung or Apple it is a noticeable difference in quality.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jess, We’re sorry to hear about the experience you’ve had with your device. Freezing, app closures, audio distortion, and camera concerns are not the experience we aim to provide. To help improve performance, we recommend restarting the phone, ensuring the latest software updates are installed via Settings > System > Software updates, and clearing app caches under Settings > Apps > See all apps > Storage > Clear cache. Clearing the cache will remove any temporary files being stored by the device. Reducing background apps and enabling Adaptive Battery may also help with stability and audio performance. If these steps do not resolve the problems, please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Love the phone. I ordered a couple of extra for my friends as well.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the awesome review, LIBIN. We're thrilled to hear you're loving the Moto G 5G (2024) and even picked up a few extras for your friends. It's great to know the phone delivers excellent value without compromising on performance. If you’d like to connect with other users, share tips, or explore more about your device, feel free to visit our official community page: https://forums.lenovo.com/t5/moto-g-5g-2024/bd-p/moto-g-5g-2024_en - Mike MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Definitely get this phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Way better the the last one I had.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your great feedback, Liza. We're so glad to hear you're enjoying your new phone and that it's a step up from your previous one. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent purchase i will recommend it to my friends

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SergioG, We’re so glad to hear you’re happy with your purchase and would recommend it to others. Thank you for your trust and for being part of the Motorola family! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility