Customer Ratings & Reviews
- Model:
- PB0L0000US
- SKU:
- 6576777
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the moto g 5G 2024 128GB (Unlocked) for its overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers find the phone a little large and wish it had more RAM, while a few have experienced connectivity issues.
This summary was generated by AI based on customer reviews.
Good Budget Phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has many features that I do not use, but the value is right on.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Coffeeguy, We're glad to hear that you’re enjoying your phone and finding great value in it! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Blaze at auburn hills best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone was great. The help at the auburn hills store however is a joke. There was a girl there named Blaze, who did everyrhing she could not to help us, refferr8ng us to geek squad, inexcusably on her phone constantly texting her friends the entire time, gave short unhelpful answers, and when i asked her questions it seemed like the lights were on no one was home. I tried to break the silence of waiting for the new phone to turn on, with a how was your day? Her response was, "eww, ah, well its still early. So it could go either way." Which made me feel uncomfortable. Her manager asked her if she could help us or if she shouldget someone else to help us, and after a very long pause, which made me wonder if english really was her first language, Blaze replied, "Yes. As long as you guys dont mind if i put you on hold and help other customers that come in." Really? I didnt have another choice so i agreed. During the set up process of switching the new phone from the old one, she was constantly typing away on her phone, didnt look up, and avoided talking, like we were an absolute inconvience to her. I pretty much did the qhole transfer myself while she was on her phone, and when the phone prompted to wirelessly transfer the phone data she suddenly looked up for the first time and went to press cancel. I said what are you doing? And explained that our whole point of coming to her after purchasing this phone was to transfer the data from the old phone to the new phone, and if she pressed cancel, it would abort the whole process! Then she said, oh, theres a 40 dollar fee for transfering phone data. Your going to have to go to geek squad. I did it myself. Never have i been so unassisted by anyone. Do not go to the auburn hills best buy. Its unforgivably terrible.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MeganH, We’re sorry about your experience at the Auburn Hills Best Buy. That’s definitely not the kind of service we would want anyone to go through, especially during what should be an exciting moment of getting a new phone. We recommend reporting this directly to Best Buy’s customer service team so they can properly address the behavior you described. If you need any help setting up your Motorola phone or transferring data, we’d be more than happy to walk you through the process or answer any questions. Please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
Good phone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for, its a good phone for phone calls, and some sosial media apps, storage is limited
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi OliverM, Thank you for your honest feedback! It’s great to know the phone works well for calls and social media. You may also consider using an SD card to help expand your phone storage. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Kylee
Great quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really great phone. My son is totally enjoying it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're so happy to hear that, TrudiF. Glad your son is enjoying his phone. Thank you for sharing your experience, and we appreciate your support. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Good buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cellphone was a gif for my boy, he is too happy with it
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .That’s wonderful to hear, JuanH. We're so glad your boy is happy with his new phone. Thanks for choosing us for such a special gift. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Awesomeness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Great product. Would buy again, if I need to.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We love the enthusiasm, Babygirl. So glad you're enjoying your Motorola device. Thanks for your support, and we’ll be here whenever you need your next one. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Bought phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was happy with service the clerk was helpful getting me set up
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, StevensonJ. We're so glad to hear that you’re happy with your new phone and that the service you received was helpful in getting you set up. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Don't buy this phone. It's the worst phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really that good of a phone. Actually it sucks!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SamJ, We're sorry to hear that you're not happy with your phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
Great budget phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great budget phone for my needs! Is esim capable .
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for your feedback, BryonS! Glad to hear it's meeting your needs. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Elle
Motorola mobile phone purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful staff as they walked me through the procedure. They answered all my questions.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Felicia, We’re delighted to hear that our staff was helpful and able to guide you through the procedure while answering all your questions. Providing excellent support is our priority, and we’re glad we could assist you. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Great value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great inexpensive reliable phone. Highly recommended purchasing this verses getting locked in with a carrier for multiple years.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello, we're delighted to hear that you enjoy your new Moto G 5G 2024 and would strongly suggest it for its overall value. If you need help with your Motorola device, please visit our official community site: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Aria
Purchased replacement phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome customer service, Awesome employees and information was very helpful
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your wonderful feedback, EleanorK. We’re thrilled to hear that you had such a positive experience with our customer service and team members. It’s great to know that you found the information helpful and that the process is seamless while purchasing your replacement phone. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
- Pros mentioned:Camera quality
charging port damaged with in 4 month
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mobile phone is nice to look, The photos taken with cameras are also very clear. But the mobile phone is not charging after crossed a 4-month. I used the charger came with mobile. The charging port was damaged and seemed burned, While claiming repair service thorough website, it showed 0 charge. But I received an email saying that its a physical damage and I should be charged to repair. This is very frustating.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience with us, Arjun. We're sorry to hear about the problem with your charging port and understand how frustrating this must be, especially after only four months of use.We appreciate you using the original charger, and it's concerning that the port appears burned. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch
Motorola phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent mobile. I was looking for a cheap duao sim phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your positive feedback, RushilS. We're glad to hear the phone meets your needs as a dual SIM phone. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything when great I order the phone online and pick up was very easy!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TimoteoR, We’re so glad to hear that your online order and pickup experience went smoothly! It’s great to know everything was easy and convenient for you. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Moto
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s excellent phone and practice tu use in any carrier and good quality I recommend it
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Tombo, Thank you for recommending Motorola and for sharing your experience! We're thrilled to hear that you find the phone easy to use across carriers and appreciate the quality. Your feedback means a lot to us, and we’re glad to know you’re enjoying your device. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
A good basic phone at a good price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is fine for my needs. Too many apps that I don't need. The camera works fine. Would buy another if I needed.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your thoughts on your phone, GeorgeJ. We're glad to hear that it meets your needs overall. Regarding the pre-installed apps, you can disable or uninstall pre-installed apps that you don't need. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
The Best to buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Mobile Cost Benefit in this Price Range. Bestbuy's service, as always, was great.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback on the Moto G 5G (2024)! We're thrilled to hear that you're finding it to be the best in terms of cost-benefit within its price range. We’re also glad Best Buy’s service met your expectations. If you have any questions or need assistance, don’t hesitate to reach out at: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Aria
pacific phone island user
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal for a good phone to use aboard as i travel the pacific
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi WallaceB, We’re glad to hear that the phone is working well for your travels in the Pacific. It’s great to know you’re getting good value from your device while on the go. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Geek Squad Protection is a scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone 2 months ago and it was ok. This review is about 2 year Geek Squad warranty and how I got scammed. The scam is this...my screen got cracked and instead of replacing the screen...they want to replace the phone for 107.00..when I purchased the warranty this is not what I had in mind. If they are going to just discard the phone without even looking at it and accessing the damage then giving you the option of just getting another phone at a price...then dont purchase the basic coverage...that sucks
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BasicCoveragesucksdontbuy, We’re sorry to hear about your experience with the Geek Squad warranty—it sounds frustrating and not what you expected when purchasing coverage. While the warranty terms are set by the provider, we understand how disappointing it can be to feel like the solution doesn’t properly address your phone’s damage. We recommend contacting Geek Squad directly to clarify the claim process and see if there are any options for a proper screen repair or adjustment to your claim. Your feedback is valuable and helps highlight areas where customers need clearer guidance on coverage. -Carlos