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Customer reviews

Rating 4.5 out of 5 stars with 728 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 728 reviews
  • Rated 4 out of 5 stars

    Ok too many trips

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem you don't this sized phone. I told i should go Amazon. After 3 trips to Best Buy i finally found a suitable fix. I brought 2025 moto g covered which is ok. The carmera gap is a large. I wasn't able to use best buy rewards.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, though we're sorry to hear about the challenges you faced, especially with sizing and rewards. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, 5-star phone, great customer service.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CosmejG, We’re glad to hear you’re happy with your phone and the customer service you received. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price . A great starter phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hello Moto

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, and the battery life is really good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, BhekiM. We’re glad to hear you’re enjoying the camera and battery life on your Motorola phone. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Moto 5G

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price/quality rate. It was very easy from buying online to pick it up at the store.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi OscarP, We’re glad to hear you found great value in your phone and that the online purchase and in-store pickup process was easy. Thank you for sharing your feedback and for choosing Motorola! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Affordable and great quantity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my daughter, and works great for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi StevenN, We’re so glad to hear that the phone is working great for your daughter and that you found it to be a fantastic value. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Yep!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for a quick need and easy to set up and use

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LeighB, Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other Motorola G 5G 2024 users here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Elle MotorolaMobility

  • Rated 3 out of 5 stars

    Kinda of bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know but the phone seems to slow down, may be because of the budget friendly one

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RiteshtS, We’re sorry to hear the phone has been feeling slower than expected. We understand how important smooth performance is for everyday use. Slow performance is sometimes caused by too many running apps in the background. Use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at supportforums@motorola.com. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loved this phone. It was cheap, awesome, and just great overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works very well for basic functions. It is good for a teenager or someone who does not need advanced capabilities. The camera is average.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Dvoglobal, Thank you for sharing your feedback. We’re glad to hear the phone is working well for your needs and appreciate your insights on the camera and functionality. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone. I recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone to use. I brought it and it’s been working great since

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ManalieC, Thank you for your feedback! We’re glad to hear the phone is working well for you and that you’d recommend it. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    moto 5G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was as described, and was available on schedule. Great price and quality.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DavidH, We’re glad to hear your phone met your expectations and arrived on schedule! Thank you for sharing your feedback and for choosing Motorola. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Best budget phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use budget phone under $200, it is good alternative to Samsung mobile.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi VictorBravo, Thank you for sharing your feedback. We're glad to hear that you find it to be an easy-to-use and affordable option under $200. It’s great to know that you see it as a good alternative. Your comments will be helpful for others looking for a reliable budget-friendly smartphone. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    good quality giving the price of the phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for its high quality to price ratio.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Baich, We’re glad to hear you’re satisfied with the phone’s quality, especially given its great value. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone value for money lots of features decent camera

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback on the Moto G 5G 2024! We're delighted to hear that you find it to be a great value with plenty of features and a decent camera. If you have any questions or need further assistance, feel free to reach out at: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Aria MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Definitely get this phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Way better the the last one I had.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your great feedback, Liza. We're so glad to hear you're enjoying your new phone and that it's a step up from your previous one. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone ang budget friendly and too many features must try if your budget is normal

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi VimalP, We’re glad to hear that you’re enjoying your phone and finding it feature-rich and budget-friendly. We appreciate your feedback and hope it continues to meet your needs! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great price on a usable phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on a usable phone, easy to activate and put into use right away!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Rzaugg, We’re glad to hear your phone was easy to activate and is working well! Thank you for sharing your experience and for choosing Motorola. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the slimnes of the phone. It is light and not heavy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, PennyB. We’re glad to hear you’re enjoying the phone’s slim and lightweight design. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good item to purchase for someone outside the US

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my mum and she loves it. It's unlocked so it can be used out of the US.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Betty, Thank you for your review! We’re glad to hear your mum is enjoying her new Motorola phone. It’s great that the unlocked feature made it easy to use internationally. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility