Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $129.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 606 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the moto g 5G 2024 128GB (Unlocked) for its overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers find the phone a little large and wish it had more RAM, while a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 606 reviews
  • Rated 5 out of 5 stars

    Motorola

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good for my second phone use in truck to dispatch service

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, HardiljeetB. We’re glad to hear that your phone is working well as your second device and supporting your dispatch service needs. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Love this phone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift. Bought the 2023 last year and it has been great!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Katie, We’re thrilled to hear that your phone has been a great addition to your family and that your son is enjoying it. We appreciate your support and hope it continues to serve you well! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional associates, they give the best service!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ShashuA, We're so glad to hear that you've had a positive experience with our professional associates. Providing excellent service is our top priority, and we're happy to know we met your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Very good phone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone, bought for my sister. She loves it so much!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the wonderful review, MustafaS. We're so happy to hear that your sister loves her new phone! It's always great to know that our devices are bringing joy and meeting expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    I am happy with this cell phone, it has good quali

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality with this cell phone I have no problems at all

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your great feedback, MarleyC. We're thrilled to hear that you're happy with your new phone and that you're enjoying its quality. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Gifted this Phone to my Mom

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my Mom. and she is liking it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing, Ghotra! We're happy to hear that your mom is enjoying her new phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Disappointing Battery Life

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this phone, but the battery has been a big disappointment. I barely use the phone, no heavy apps or gaming, yet the battery drops fast throughout the day. I end up charging it way more often than I should for a brand new phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi cReview01, We’re sorry to hear about the battery issues you’re experiencing. That’s not the experience we want for our customers, especially with a new phone. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Thank you

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got exactly what I ordered in a very timely manner.. I appreciate best buy for all they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Supeeeer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technological companionThe technological surprise of the year

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RafaelB, we are delighted to hear that you love the overall specification of our Moto G 5G 2024. We appreciate your feedback. You may visit our official Motorola community page for Moto owners here:https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. - Aria MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone I got no problem I does every thing work.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EveraldH, We’re glad to hear you’re enjoying your Motorola phone and that it’s working well for you. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    MarbA

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally excellent, service was good,, I got what I wanted, prompt and aficent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has all the features that I need and use. A good little phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RobertB, We're thrilled to hear that the Moto G 5G 2024 phone has all the features you need and that you're enjoying it. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 2 out of 5 stars

    Pop up ads frustrating

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many ads pop up and it was hard to use the phone for my Senior Mom. She was so frustrated. She needs simplicity.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PennyO, Thank you for your feedback. We’re sorry to hear the phone wasn’t a good fit for your mom and caused frustration. For seniors who need simplicity, we recommend devices with streamlined interfaces and minimal ads to make daily use easier. We appreciate you sharing your experience. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome phone no issues what so ever. Pictures are nice and clear.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello MarioM! We truly appreciate your kind words. Your feedback is invaluable to us. Please stay connected with us by joining our official community page to stay informed about our newest devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Nate MotorolaMobility

  • Rated 3 out of 5 stars

    has sd slot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pictures aren't as clear as I'd like. But it does have a sd slot which is what i was looking for.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, KathrynH. We're glad to hear that the Moto G Play 2024's SD card slot is meeting your needs. Regarding the pictures, we understand that the quality may not be as sharp as you'd like. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at supportforums@motorola.com for us to further assist you. -Mitch MotorolaMobility

  • Rated 2 out of 5 stars

    Just a mobile

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow performance, not that great display, features are ok

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SravankumarT, Thanks for sharing your feedback — we’re sorry to hear the performance and display haven’t met your expectations. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Rated 2 out of 5 stars

    Dont buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cosmeticly the phone was perfect. I had issues from the start. It kept updating once a sim was put in for a week, and then started blocking random numbers in my contacts. They would not take it back after 2 weeks of trying to get it to work correctly.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We’re sorry to hear about your experience, TeresaD. As we stand behind our products, we'd like to know more details and get this sorted out. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    It's decent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think you get what you pay for . This same phone ranging from 150$-600$ . I paid 200$ and this phone is slow and sometimes laggy . I bet if you pay this full 600$ for the same phone it would be alot better.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi there, CodyS! I'm sorry to hear about the performance challenges you're experiencing with your phone. I understand your frustration. Ensuring that your software and apps are up to date can significantly improve functionality. Have you checked for the latest updates recently? To manually check if you have the latest software: Go to Settings > System Updates. For apps, go to Google Play Store > Menu > Manage apps & device > under Updates available, tap "Update all". To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Elle MotorolaMobility

  • Rated 3 out of 5 stars

    Ease of Ordering

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    user interface can be better. Ads in the app is miserable

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi User418745, We're glad the ordering process was easy, and we appreciate your honest input on the user interface and ads. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    My Motorola telephone cell phone

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like Motorola phone I had a LG phone I was told they don't make them anymore I'm going to change my Motorola telephone

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We understand that making the switch from an LG phone to a Motorola device, especially the Moto G 5G (2024), can be a bit challenging. Since LG no longer manufactures smartphones, we want to help you find a solution that works for you. We'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Aria MotorolaMobility