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Customer reviews

Rating 4.5 out of 5 stars with 693 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 693 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Moto 20

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter seems to like it. Its just a simple phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Moto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price Very good battery life and sturdy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PeteG! We appreciate you sharing this positive experience with us. We're happy to know that you were satisfied with your recent purchase. Kindly follow us on our official community page and be updated on our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Nate MotorolaMobility

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola has good phones quality phones. Easy to use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, LeonelM! We're glad to hear you find our phones easy to use. We're committed to providing quality products that make your experience seamless. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Elle MotorolaMobility

  • Rated 3 out of 5 stars

    It's a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought it, seems ok. I was looking for something basic, this has way too many features for my taste.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Paul, Thank you for your feedback! We understand that this phone may feel feature-packed if you were looking for something very basic. We appreciate you sharing your experience, and hope you’re able to find the setup and features that work best for you. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, plenty of memory and functions are better than more expensive options

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We’re so glad to hear you’re happy with your purchase, ValerieW. It’s great to know you’re enjoying the value, memory, and performance, especially compared to more expensive options. Thank you for choosing Motorola and for sharing your feedback! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Why Best Buy is the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales Staff super helpful knew what questions to ask to provide me with product needed. Escorted me to The Geek Squad and made sure I had your Store Best Staff helping me setup my new Product

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, JohnS. We're thrilled to hear that our sales staff was so helpful in guiding you to the perfect product and ensuring you had a smooth setup experience with The Geek Squad. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great little phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little phone. It has everything I need in a cell phone and its just as reliable as the more expensive phones.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jeep, We’re so glad to hear that your phone has everything you need and offers the reliability you expect. Providing great value without compromising on quality is what we strive for, and it’s wonderful to know we’ve hit the mark for you. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Slim design

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affortable phone ideal for any age. Easy to use with plenty of apps that deliver trust. This smart phone is awesome, the desig is slim and lightweight. The quality is amazing its a mudt have item.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Elgabriel28, We’re thrilled to hear that you love the slim, lightweight design and the quality of your phone. It’s great to know you find it easy to use and ideal for all ages. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Pretty Standard!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very good, but it's not perfect compared to the previous model. It has less functions related to screenshotting and photo editing built in, as well as less storage per the price of buying the 2023 model. In total its really good if you don't take photos often and works amazingly.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback with us, Zevin. We're glad to hear that overall, you find the phone to be a good phone. We understand your observations regarding the differences compared to the previous model, particularly in terms of screenshotting, photo editing functionalities, and storage capacity relative to the price, we'll relay the message to the team. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it, and Michael was so helpful and professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Touch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has so many features and functions,I can’t believe how easy it’s navigate so easy. I give it a 10

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Firestock, We're so happy to hear you're enjoying the features and how easy the phone is to navigate. Your feedback means a lot to us. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good for Android Auto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Syncs well with Android Auto and faster connections to WiFi compared to 2022 Power model.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, Aj926. We're happy to hear your phone is syncing well with Android Auto and providing faster Wi-Fi connections compared to your previous model. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good still learning the phone and its features

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Rusty, Thank you for sharing your feedback! We’re glad to hear your new Motorola phone is off to a great start. Enjoy exploring its features, and we’re here if you need any tips along the way. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Mi phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfecto ok ok ok ok ok ok ok ok ok ok ok ok ok ok

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LuxcelemL, We love your excitement! Thanks for sharing your experience and for choosing Motorola. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    moto g

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works nicely - fingerprint reader works well call quality fine camera ok.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Wolfie, We’re happy to hear everything is working well for you—the fingerprint reader, call quality, and camera performance. We appreciate you taking the time to share your experience. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Cell Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok so far. Bought because it has 5G. Bought this to replace a moto G7 play that lasted less than 5 years on very light usage. Hope this one lasts longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice mobile worth fo money to buy. I like this phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Bala, Thank you for your positive feedback! We're glad to hear you find the phone to be a good value and that you like it. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Kylee MotorolaMobility

  • Rated 5 out of 5 stars

    Moto g 2024 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase from Best buy was great. Delivery ont time and a great product.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your kind words, DilpreetG. We're happy to hear you had a smooth experience with your purchase and that you're enjoying your new phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto g 2024

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it . Its cool and simple . I hope keep good condition!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      HI RobinE, Thank you for your feedback! We're happy to hear you like the phone and find it cool and simple. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Quick process, and delivery on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process was smooth and easy and delivered on time as well.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PradeepS, Thank you for your feedback! We're glad to hear the process was smooth and your delivery arrived on time. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility