Customer Ratings & Reviews
- Model:
- PB0L0000US
- |
- SKU:
- 6576777
Customer reviews
Rating 4.5 out of 5 stars with 728 reviews
(728 customer reviews)Rating by feature
- Display Quality4.6
Rating 4.6 out of 5 stars
- Camera4.4
Rating 4.4 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good item nicer and more updates than a older model I had and would purchase again
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, ShuanH. We’re glad to hear that you’re enjoying the updates and improvements on your new phone, and that you would purchase again. We appreciate your support! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Rated 5 out of 5 stars
Phone use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the ease of use of the phone happy with the length of battery
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi user643656, Thank you for sharing your feedback! We're glad to hear you're happy with the phone’s ease of use and battery life. Your satisfaction is important to us! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos
Rated 5 out of 5 stars
Administrative Assistant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome I really recommend , it helps me a lot with my work
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, VeronicaG. We're delighted to hear that our product has been instrumental in enhancing your productivity. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Moto
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone for the price Very good battery life and sturdy.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi PeteG! We appreciate you sharing this positive experience with us. We're happy to know that you were satisfied with your recent purchase. Kindly follow us on our official community page and be updated on our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Nate
Rated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time & as noted. The description matched the product perfectly.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi PaulT, Thank you for your kind words! We're happy to hear your order arrived on time and that the product matched your expectations. We truly appreciate your feedback and are glad you had a smooth experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos
Rated 5 out of 5 stars
Nice phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Moto g 5g 2024 128GB unlocked phone and it seems to work good it was easy to transfer data from my old moto g7 using a patch cord. Had to buy a cover because the thing is so slippery.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your review, RandyD. We're glad to hear your phone is working well and that the data transfer was smooth! A case is definitely a great idea for extra grip and protection. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Rated 5 out of 5 stars
Just Right
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone just right. I'm not a social media maniac abuser. Can adjust features for causal information uses and communications. Priced fairly and very happy with benefits phone offers.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your positive experience, KenM. We're thrilled to hear that the Motorola phone has been a great fit for your needs. It's fantastic to know that you're enjoying the ease of adjusting features for your casual use and communication. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Rated 5 out of 5 stars
phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent purchase i will recommend it to my friends
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SergioG, We’re so glad to hear you’re happy with your purchase and would recommend it to others. Thank you for your trust and for being part of the Motorola family! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Rated 5 out of 5 stars
starting after power off
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after power off and again power on taking touch time. almost two and half minutes
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi CHANDRAVADANP, Thank you for bringing this to our attention, and we're sorry to hear you're experiencing delays after powering on your device. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Rated 5 out of 5 stars
Great phone, great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone and value thus far. Great for those on a budget.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Kevin, We’re glad to hear you’re enjoying your phone and finding it to be a great value, especially for those on a budget. We appreciate you choosing Motorola! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Rated 5 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motorola has good phones quality phones. Easy to use.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, LeonelM! We're glad to hear you find our phones easy to use. We're committed to providing quality products that make your experience seamless. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Elle
Rated 4 out of 5 stars
Decent for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent phone. It is a good upgrade from the last model release. The screen is pretty clear and decent resolution for a budget phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MichaelC, We’re happy to hear that you’re enjoying the upgrade and appreciate the clear screen and solid resolution. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Rated 2 out of 5 stars
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's really slow and glitchy. Often when I'm typing the screen glitches and closes the application on me. When listening to Pandora the sound will buzz like a radio station going out of range. It feels more like a phone from 2015 than 2024. I would not recommend. The camera is bad, like bad bad. If you're used to Samsung or Apple it is a noticeable difference in quality.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jess, We’re sorry to hear about the experience you’ve had with your device. Freezing, app closures, audio distortion, and camera concerns are not the experience we aim to provide. To help improve performance, we recommend restarting the phone, ensuring the latest software updates are installed via Settings > System > Software updates, and clearing app caches under Settings > Apps > See all apps > Storage > Clear cache. Clearing the cache will remove any temporary files being stored by the device. Reducing background apps and enabling Adaptive Battery may also help with stability and audio performance. If these steps do not resolve the problems, please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Rated 4 out of 5 stars
Pretty Standard!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is very good, but it's not perfect compared to the previous model. It has less functions related to screenshotting and photo editing built in, as well as less storage per the price of buying the 2023 model. In total its really good if you don't take photos often and works amazingly.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback with us, Zevin. We're glad to hear that overall, you find the phone to be a good phone. We understand your observations regarding the differences compared to the previous model, particularly in terms of screenshotting, photo editing functionalities, and storage capacity relative to the price, we'll relay the message to the team. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Rated 5 out of 5 stars
Unlocked with no problem
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get this unlocked phone while waiting for insurance replacement and did not have a problem activating with my carrier
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi WilliamD, Thank you for sharing your experience! We're glad to hear the activation process was smooth and that your unlocked Motorola phone worked seamlessly while you awaited your replacement. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Rated 5 out of 5 stars
Why Best Buy is the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales Staff super helpful knew what questions to ask to provide me with product needed. Escorted me to The Geek Squad and made sure I had your Store Best Staff helping me setup my new Product
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your wonderful feedback, JohnS. We're thrilled to hear that our sales staff was so helpful in guiding you to the perfect product and ensuring you had a smooth setup experience with The Geek Squad. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Rated 5 out of 5 stars
Great little phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great little phone. It has everything I need in a cell phone and its just as reliable as the more expensive phones.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jeep, We’re so glad to hear that your phone has everything you need and offers the reliability you expect. Providing great value without compromising on quality is what we strive for, and it’s wonderful to know we’ve hit the mark for you. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Rated 5 out of 5 stars
Slim design
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great affortable phone ideal for any age. Easy to use with plenty of apps that deliver trust. This smart phone is awesome, the desig is slim and lightweight. The quality is amazing its a mudt have item.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Elgabriel28, We’re thrilled to hear that you love the slim, lightweight design and the quality of your phone. It’s great to know you find it easy to use and ideal for all ages. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Rated 5 out of 5 stars
Happy with my purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, plenty of memory and functions are better than more expensive options
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re so glad to hear you’re happy with your purchase, ValerieW. It’s great to know you’re enjoying the value, memory, and performance, especially compared to more expensive options. Thank you for choosing Motorola and for sharing your feedback! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Rated 4 out of 5 stars
Awesome Touch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone has so many features and functions,I can’t believe how easy it’s navigate so easy. I give it a 10
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Firestock, We're so happy to hear you're enjoying the features and how easy the phone is to navigate. Your feedback means a lot to us. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch














