Customer Ratings & Reviews
- Model:
- PB0L0000US
- SKU:
- 6576777
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.
This summary was generated by AI based on customer reviews.
Very nice buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm liking it. It's a little bigger but all in all everything went smooth transferring from my old phone to this one.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for the great feedback! We're happy to hear the transfer process went smoothly and that you're enjoying your new phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos
- Cons mentioned:Connectivity
Sucky "5G" Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this phone after having a Google pixel 6A hoping for a upgrade and I was by far proved wrong.. this phone does not operate nearly as quick and it doesn't matter what carrier Network I'm on it's still slow and it lags and calls are constantly dropped or not picked up and a developer message is constantly popping up.. it doesn't have the processing capacity for nearly anything I used on my pixel 6A.. by far worst phone choice possible!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Makayla, We’re sorry to hear about the experience you’ve had with your phone. This isn’t the performance we want for our customers. We’d like the opportunity to investigate your feedback further and help look into what’s happening. Please write to us at supportforums@motorola.com with more details about your device and the concerns you mentioned. -Mitch
Moto g phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Taylor was excellent in helping us find a phone and setting it up she is a 5 star employee!!!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KarenS, Thank you so much for the kind words! We’re thrilled to hear Taylor provided such an excellent experience. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Power Packed with all Functions
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone in the category, fully functional with NFC payments for Apple Pay and Google Pay apps, Dual Camera and 128GB storage.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi North, We're thrilled to hear you're enjoying your feature-packed Motorola phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Best Buy...The Best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best buy as the phrase says Best buy, I bought a cell phone and the guy who helped me was very friendly. Then I went to get a refrigerator wow the girl, excellent service goes from less to more. You can find everything... Best buy.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Caesarddg, Thank you for sharing your positive experience at Best Buy! We're delighted to hear about the excellent service you received while purchasing your Motorola phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Great Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is amazing. I love it very much. It is easy to set up and you can do so many things and fast. Motorola is always going to be my first choice.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your wonderful feedback, Jen69l. We’re thrilled to hear how much you love your phone and that you found it easy to set up. It’s great to know the phone’s performance and features are meeting your expectations. Your loyalty means so much to us, and we’re honored to be your first choice. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
not sure what add a title means, 2024 moto g maybe
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my service had hit a locked e-sim problem so i returned it
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MichaelS, We’re sorry to hear about the issue you experienced with the locked eSIM. We understand how frustrating that can be and appreciate you taking the time to address it by returning the device. We recommend buying directly to Motorola official website for unlocked devices. -Carlos
Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it , great idea for gifting families in other countries!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi! That’s wonderful to hear, glad you find it a great gift idea for family abroad. Thanks for sharing! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used it yet. It seems good so far for international use.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback! We're glad to hear the device seems promising for international use. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos
Motorola is "creative" so no total control
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything you might want out of a budget phone. The only problem with it is all ended calls play a call ended sound from the phone speaker you cannot disable, that Motorola is uninterested in fixing by simply adding a Disable Call Ended sound feature. The back is also textured so it doesn't slide around, so that's a big plus over other devices. The call ended sound playing no matter what is the one downside, that they could easily fix.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your thoughts on our budget phone, Ryan. We're glad to hear that you appreciate the textured back design and its functionality. We apologize for the inconvenience caused by the call ended sound. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
Gets great reception
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone. It's not the fastest but it does have great connectivity in poor reception areas.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback! We're glad to hear that the phone performs well in terms of connectivity, especially in areas with poor reception. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos
Best Motorola phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s my first phone I never had android in my life but I really love it. It’s so easy to use and good for teenaged.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Welcome to the Android family, Yady. We're so happy to hear that you're loving your first Motorola phone and finding it easy to use. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
great phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its a great phone i love motorola they have reliable phones
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JosiahS, Thank you for your kind words and loyalty to Motorola! We're so happy to hear you love your phone and find our devices reliable. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Good Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone for the price, only issue is keep the port clean
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback! We're glad to hear you're happy with the phone's value. Keeping the port clean is definitely important for optimal performance—regular gentle cleaning can help prevent issues. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos
2 motorola -moto g phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All though I did not like the 2 phones and you would not take it back. it was 21 days and it had to be 14 days to be returned but I was waiting for my phone from t-mobile that was 2 flip phones TCL you did not have in the store. Also you should have told me that you did not have a contract with t-mobile anymore since 2023.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JoRT, We're sorry to hear about your experience, and we understand how frustrating this situation must be. We recommend reaching out to BestBuy directly regarding their return policy and any concerns related to the 14-day return window. -Mitch
Moto User
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I use is Motorola product. As far I am concerned Motorola products are the best there is in the market
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ManuelB, thanks for having one of our Motorola devices and sharing this experience with us. We're always here if you need assistance. Kindly follow us on our official community page to be updated on our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Ythan
New Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves this phone and thinks it is really cool
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're glad to hear your husband loves the phone and thinks it's cool! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos
Cheap but decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent phone. It isn't great. But it gets the job done.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your honest feedback, we appreciate you sharing your thoughts with us. We’re glad to hear the phone is getting the job done for you, though we understand it may not be hitting every mark you hoped for. Your input helps us understand where we can improve and better meet our customers’ needs. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos
Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, battery life is not as good as a G Power but lasts as expected.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KevinS, Thanks for your honest feedback! We're glad you're enjoying your phone overall. While the battery life may not match the G Power, it's great to hear it's meeting your expectations. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Great 5G Phone!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is better than I had imagined. It has lots of nice features and is loaded with bells and whistles.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your positive feedback, StevenJ. We're so glad to hear that you loved the phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos