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Customer Ratings & Reviews

Your price for this item is $129.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 606 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the moto g 5G 2024 128GB (Unlocked) for its overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers find the phone a little large and wish it had more RAM, while a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 606 reviews
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 4 out of 5 stars

    Good Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looks good and response is great for this price range. Moto is different from samsung so key changes are in home page. camera is okay. processor is good for this range. battery lasts more than a day for normal use. no gaming tried.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AbdulwahabA, We’re glad to hear you’re enjoying your Motorola phone’s performance, battery life, and overall value. We appreciate you highlighting the differences and hope you continue to enjoy exploring all its features. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Unimpressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone wouldn't connect to a wireless carrier. I returned it to be placed back on the shelf

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Quiet, We're sorry to hear about the trouble you experienced with your Moto G 5G 2024 and its connectivity concerns. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Customer was not pleased with this particular bran

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not what I expected the phone to be; I had to return the phone for another brand.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear the phone didn’t meet your expectations. We appreciate your feedback and hope you find a device that better suits your needs. -Carlos MotorolaMobility

  • Rated 1 out of 5 stars

    Not Good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good. I returned it with opened box but Best Buy charged me $45 as Restocking fee which is crazy. Guys don't open boxes they charge you $45.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Kale, We’re sorry to hear about the restocking fee you were charged upon returning your phone. While restocking fees are determined by the retailer. We recommend reaching out directly to Best Buy’s customer service team for more details about their return policies. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only supports 2 of the 4 networks. Spectrum is not one.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BarbaraL, We're sorry to hear about your disappointment with network compatibility. We understand how important it is to have a device that supports all the networks you need, and we apologize for the inconvenience caused. You can check the link for carrier compatibility here: https://www.motorola.com/us/carrier-compatibility. Should there be any further inquiries, please do not hesitate to email at supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Damaged

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived damaged, arrived damaged, arrived damaged.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichaelH, We're sorry to hear that your phone arrived damaged. We understand how frustrating that must be. Since the problem appears to be related to the condition in which the phone was received, we recommend reaching out to BestBuy for assistance. They should be able to help with a return or exchange. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Tricked us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They lied about the whole purchase and we got stuck by bought this

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ZoneeraS, We’re sorry to hear about your experience with your purchase. Since the transaction was handled through Best Buy, we recommend reaching out to their customer service team directly for further assistance. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Cheaper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, so far so good but make sure to do a price match

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi HanaJ, We're glad to hear that everything is working well so far. Regarding the price match, we'll make sure to pass that along to our team. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Don't buy this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this is one of the worst phones I have bought

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DonnieC, We are sorry to hear that you had a less than satisfactory experience with our phones. Please know that we stand by our products and we want to make things right. Should you have any further questions or concerns, please don't hesitate to contact us at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Fantastic for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up this Motorola moto g 5G 2024 in Sage Green unlocked for under $200—perfect secondary phone for my IT fieldwork and vehicle diagnostics around LA. Snapdragon 4 Gen 1 with 4GB RAM (boostable to 8GB virtual) runs PowerShell Mobile, remote server apps, and even light Python scripts smoothly for daily troubleshooting without lag. ​ The 6.6-inch 120Hz IPS display is responsive for scrolling client tickets or vintage skate inventory lists, stereo speakers pump clear audio for calls, and NFC handles quick payments at AutoZone. Massive 5000mAh battery lasts 1.5-2 days on mixed use (great for late-night Hyper-V sessions), with 18W charging and microSD up to 1TB for storing network configs and restore images. ​ Cameras are solid for quick snaps of server racks or car mods, Android 14 is clean (updated to 15 already), and 5G connectivity rocks on T-Mobile for remote AD management. Solid build with vegan leather back—no frills, just reliable value for a busy MSP owner

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KeatonG, Thank you for sharing your experience with the moto g 5G (2024). We’re glad to hear it’s serving you well as a reliable secondary device for your IT fieldwork, from diagnostics to remote management tasks. It’s great to know the performance, battery life, connectivity, and overall build are meeting your needs. We appreciate your feedback and are happy to have you as part of the Motorola community. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    GREAT PHONES

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Motorola phones ! They don't come preloaded with usless bloatware as other major brands and are very user friendly. I would also like to say these are very tough phones and last a long time. I am not one of those people that has to have the "latest and greatest" handsets every year and with Moto they easily keep up

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for sharing your experience,TomC! It’s great to hear how much you enjoy Motorola phones. I completely agree, not having unnecessary bloatware makes a big difference and makes the phones really easy to use. It’s also awesome to hear that your Moto has been tough and long-lasting. We love that you don’t feel the pressure to always get the newest model and can still have a phone that keeps up with your needs. Your loyalty really means a lot. If you're interested, you can check out our official Motorola community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Good budget phone case and screen protector

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my Motorola Moto G 5G 2024 perfectly. Only thing is there were some small bubbles when I first installed the glass screen protector. These smoothed out over time with use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Nate, We’re happy to hear your Moto G 5G 2024 fits well with your case and screen protector. Glad the bubbles worked themselves out so you can enjoy clear protection for your phone. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone that gets the job done. A shame they didn't carry cases for it, but understandable.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Oxalis, Thank you for sharing your feedback! We’re glad to hear your Motorola phone is meeting your needs reliably. We understand the importance of accessories like cases and appreciate your input as we continue working to expand options for our customers. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice vegan leather green

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the color green so this is cool loves the way the vegan leather feels. He cool with the functioning of the phone. So am I it seems better than my stylist. Even tho he hasn't customized it. Overall it's cool.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LatisshaM, That green vegan leather sounds awesome. We're so glad you and your son are enjoying the look, feel, and performance of your phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    A decent size phone with a nice fit and finish.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift. It has a simple user interface and set up, 128 gb built in storage, a sim card slot and head phone jack. The price was right for the features and a non tech savvy person!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DenniswC, it's great to hear you're enjoying the device's features. We appreciate you taking the time to share your experience and giving us a perfect rating. Don't forget to join our official community page at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. We're looking forward to connecting with you there! -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Cell phone surprise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. Really hoping it will be "the best gift ever"

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing Motorola, Leona. We hope it brings a great experience to the recipient and truly becomes a memorable gift. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G 5G

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone with plenty of storage 128 gb of storage. Great price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      H iAngelrT, Thank you for your feedback! We're glad to hear you're enjoying the phone and its ample 128GB of storage at a great price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the money, fast and bright just has good as the high price phones .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Happystreamer, We’re happy to hear that you’re enjoying the performance and value of your Motorola phone. Your satisfaction means a lot to us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent product, good quality and on-time shippi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, it arrived on time, I recommend it. Also, take advantage of the discount promotion.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EnriqueR, Thank you for the positive feedback! I’m glad the product arrived on time and that you’re happy with it. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Kylee MotorolaMobility

  • Rated 5 out of 5 stars

    My Moto

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works great and inexpensive. Very nice size

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Benny, We're delighted to hear that you're enjoying your new phone and that you find it both functional and affordable. We're also glad to know that the size is just right for you. If you're interested, we'd like to hear your story and share it with Moto G 5G users here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility