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Customer reviews

Rating 4.5 out of 5 stars with 728 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 728 reviews
  • Rated 5 out of 5 stars

    Cell Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok so far. Bought because it has 5G. Bought this to replace a moto G7 play that lasted less than 5 years on very light usage. Hope this one lasts longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it, and Michael was so helpful and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Android Auto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Syncs well with Android Auto and faster connections to WiFi compared to 2022 Power model.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, Aj926. We're happy to hear your phone is syncing well with Android Auto and providing faster Wi-Fi connections compared to your previous model. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    moto g

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works nicely - fingerprint reader works well call quality fine camera ok.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Wolfie, We’re happy to hear everything is working well for you—the fingerprint reader, call quality, and camera performance. We appreciate you taking the time to share your experience. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Very nice buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm liking it. It's a little bigger but all in all everything went smooth transferring from my old phone to this one.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the great feedback! We're happy to hear the transfer process went smoothly and that you're enjoying your new phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good still learning the phone and its features

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Rusty, Thank you for sharing your feedback! We’re glad to hear your new Motorola phone is off to a great start. Enjoy exploring its features, and we’re here if you need any tips along the way. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto g 2024 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase from Best buy was great. Delivery ont time and a great product.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your kind words, DilpreetG. We're happy to hear you had a smooth experience with your purchase and that you're enjoying your new phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Mi phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfecto ok ok ok ok ok ok ok ok ok ok ok ok ok ok

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LuxcelemL, We love your excitement! Thanks for sharing your experience and for choosing Motorola. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Best Buy...The Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy as the phrase says Best buy, I bought a cell phone and the guy who helped me was very friendly. Then I went to get a refrigerator wow the girl, excellent service goes from less to more. You can find everything... Best buy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Caesarddg, Thank you for sharing your positive experience at Best Buy! We're delighted to hear about the excellent service you received while purchasing your Motorola phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    It's a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought it, seems ok. I was looking for something basic, this has way too many features for my taste.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Paul, Thank you for your feedback! We understand that this phone may feel feature-packed if you were looking for something very basic. We appreciate you sharing your experience, and hope you’re able to find the setup and features that work best for you. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Moto g 2024

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it . Its cool and simple . I hope keep good condition!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      HI RobinE, Thank you for your feedback! We're happy to hear you like the phone and find it cool and simple. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    best phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice mobile worth fo money to buy. I like this phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Bala, Thank you for your positive feedback! We're glad to hear you find the phone to be a good value and that you like it. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Kylee MotorolaMobility

  • Rated 5 out of 5 stars

    Moto g phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taylor was excellent in helping us find a phone and setting it up she is a 5 star employee!!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KarenS, Thank you so much for the kind words! We’re thrilled to hear Taylor provided such an excellent experience. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Quick process, and delivery on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process was smooth and easy and delivered on time as well.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PradeepS, Thank you for your feedback! We're glad to hear the process was smooth and your delivery arrived on time. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Power Packed with all Functions

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone in the category, fully functional with NFC payments for Apple Pay and Google Pay apps, Dual Camera and 128GB storage.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi North, We're thrilled to hear you're enjoying your feature-packed Motorola phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. I love it very much. It is easy to set up and you can do so many things and fast. Motorola is always going to be my first choice.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, Jen69l. We’re thrilled to hear how much you love your phone and that you found it easy to set up. It’s great to know the phone’s performance and features are meeting your expectations. Your loyalty means so much to us, and we’re honored to be your first choice. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Motorola is "creative" so no total control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything you might want out of a budget phone. The only problem with it is all ended calls play a call ended sound from the phone speaker you cannot disable, that Motorola is uninterested in fixing by simply adding a Disable Call Ended sound feature. The back is also textured so it doesn't slide around, so that's a big plus over other devices. The call ended sound playing no matter what is the one downside, that they could easily fix.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your thoughts on our budget phone, Ryan. We're glad to hear that you appreciate the textured back design and its functionality. We apologize for the inconvenience caused by the call ended sound. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch MotorolaMobility

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Sucky "5G" Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone after having a Google pixel 6A hoping for a upgrade and I was by far proved wrong.. this phone does not operate nearly as quick and it doesn't matter what carrier Network I'm on it's still slow and it lags and calls are constantly dropped or not picked up and a developer message is constantly popping up.. it doesn't have the processing capacity for nearly anything I used on my pixel 6A.. by far worst phone choice possible!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Makayla, We’re sorry to hear about the experience you’ve had with your phone. This isn’t the performance we want for our customers. We’d like the opportunity to investigate your feedback further and help look into what’s happening. Please write to us at supportforums@motorola.com with more details about your device and the concerns you mentioned. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto User

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I use is Motorola product. As far I am concerned Motorola products are the best there is in the market

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ManuelB, thanks for having one of our Motorola devices and sharing this experience with us. We're always here if you need assistance. Kindly follow us on our official community page to be updated on our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Gets great reception

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. It's not the fastest but it does have great connectivity in poor reception areas.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're glad to hear that the phone performs well in terms of connectivity, especially in areas with poor reception. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility