Customer Ratings & Reviews
- Model:
- PB0L0000US
- SKU:
- 6576777
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the moto g 5G 2024 128GB (Unlocked) for its overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers find the phone a little large and wish it had more RAM, while a few have experienced connectivity issues.
This summary was generated by AI based on customer reviews.
sage green
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never got this phone do to FEDEX they took a picture of the delivery to wrong house, I reach out they just said contact you bestbuy they need to start taking pictures of the address, thanks to bestbuy I got a refund.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BrianD, We apologize for the inconvenience caused by the delivery concern. We appreciate your understanding and are glad to hear that Best Buy was able to assist you with a refund. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! -Mitch
N/a
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of a kind. Super best, this phone is light and color friendly
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi User239467, So glad you're loving your phone. Thank you for sharing your experience. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Great phone.. easy setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was great for my mother in law. She felt like it was easy to setup and she loved the color.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for sharing your feedback, DandrelH! We're thrilled to hear that the product was easy to set up and that your mother-in-law loved the color. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Elle
Refurbished phone arrived locked.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The "unlocked" phone that I purchased was locked. Had to wait until 10 am to get a human to help online. Her best advice was was to call the customer service line. Once I pointed out the obvious, she switched me to someone who suggested that I come into a store. After I told her I needed to arrange a rideshare from my phone do that, she tried unsuccessfully to have me reset the phone. This was truly not the best buy I could have made and I won't trust them again
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BuyerAware, We’re sorry to hear about your experience with the purchase. Since the phone was purchased through Best Buy and arrived locked, we recommend contacting the retailer directly, as they’ll be in the best position to review your order and provide the necessary assistance. -Mitch
Annoying lag. Disappointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noticable lag. Disappointed. I haven't even installed a bunch of apps. Would spend my $150 elsewhere
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Mike, We’re sorry to hear about the lag you’re experiencing. That’s not the experience we want for our users. Lags are sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
Work apps don’t work and heavy restocking fees
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work apps do not work like Teams or Outlook as security apps like Intune can’t create work profile on this phone. Best Buy charges hefty restocking fee for a phone which is not usable for me.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AdeelA, We’re sorry to hear that you're having trouble with your work apps, and we understand how important it is for them to function properly. Regarding the concern with Teams, Outlook, and Intune not creating a work profile, this may be due to specific configurations or settings related to the phone’s compatibility with security apps. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at supportforums@motorola.com and we'll try to help you from there. -Mitch