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Customer reviews

Rating 4.5 out of 5 stars with 728 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 728 reviews
  • Rated 5 out of 5 stars

    Best Motorola phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first phone I never had android in my life but I really love it. It’s so easy to use and good for teenaged.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Welcome to the Android family, Yady. We're so happy to hear that you're loving your first Motorola phone and finding it easy to use. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , great idea for gifting families in other countries!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it yet. It seems good so far for international use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement is the wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got phone as replacement for shattered droid. Nice replacement from previous phone. Easy transfer plus more room for data.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AnitaM, We’re so glad to hear that your new phone has been a great replacement and that transferring your data was easy. It’s wonderful to know that the extra storage space is meeting your needs as well. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    2 motorola -moto g phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All though I did not like the 2 phones and you would not take it back. it was 21 days and it had to be 14 days to be returned but I was waiting for my phone from t-mobile that was 2 flip phones TCL you did not have in the store. Also you should have told me that you did not have a contract with t-mobile anymore since 2023.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JoRT, We're sorry to hear about your experience, and we understand how frustrating this situation must be. We recommend reaching out to BestBuy directly regarding their return policy and any concerns related to the 14-day return window. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great 5G Phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is better than I had imagined. It has lots of nice features and is loaded with bells and whistles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, battery life is not as good as a G Power but lasts as expected.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KevinS, Thanks for your honest feedback! We're glad you're enjoying your phone overall. While the battery life may not match the G Power, it's great to hear it's meeting your expectations. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great phone i love motorola they have reliable phones

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JosiahS, Thank you for your kind words and loyalty to Motorola! We're so happy to hear you love your phone and find our devices reliable. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Yes please

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good phone. Woul recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap and Best smartphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom and she likes it very much. The camera resolution is amazing. Great one to buy for this price tag

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your great feedback, Paramu. We're so glad to hear that your mom is enjoying the phone and that the camera resolution has impressed you both. It’s wonderful to know that you feel it offers great value for the price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price, only issue is keep the port clean

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're glad to hear you're happy with the phone's value. Keeping the port clean is definitely important for optimal performance—regular gentle cleaning can help prevent issues. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this phone and thinks it is really cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap but decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent phone. It isn't great. But it gets the job done.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your honest feedback, we appreciate you sharing your thoughts with us. We’re glad to hear the phone is getting the job done for you, though we understand it may not be hitting every mark you hoped for. Your input helps us understand where we can improve and better meet our customers’ needs. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Motorola for about 8 years now and I love it Very affordable and easy to use

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for being a loyal Motorola user for the past 8 years! We're glad you find our phones affordable and easy to use. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Best Buy Online, Store Pick UP GOOD

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using Best Buy , store pickup. It was good and quick. Product as described on site.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JacquelineB, We're glad to hear you had a smooth experience with Best Buy’s store pickup. We hope you’re enjoying your new device. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good affordable choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good affordable choice my second motorola device from Best buy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for being a loyal Motorola fan and for choosing us again, AsaadG. We're thrilled to hear you’re happy with your affordable choice from Best Buy. Enjoy your new device! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. It's proof that you don't have to spend a fortune to get a good phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KeithM, We’re so happy to hear you love your phone and that it’s giving you great value without breaking the bank. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started out with a moto phone but was talked into a different phone that I didn't like. Now I'm back to a Moto

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for coming back to Moto, SherryB. We’re thrilled to have you with us again, and we’re so glad to hear that you’re enjoying your new Moto phone. We’re confident it will continue to meet your needs.If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Loving my moto g

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this moto g so much. I am so excited I bought it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your excitement with us! We're absolutely thrilled to hear how much you love your Moto G! It's great to know that you’re enjoying your new device. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Greatest Moto g5 yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, fast and responsive, works really well with my carrier. Ease to operate.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback, Russ. We're so glad you loved the phone, especially its quality, and that it works well with your carrier. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility