Customer Ratings & Reviews
- Model:
- PB0L0000US
- SKU:
- 6576777
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.
This summary was generated by AI based on customer reviews.
Moto
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s excellent phone and practice tu use in any carrier and good quality I recommend it
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Tombo, Thank you for recommending Motorola and for sharing your experience! We're thrilled to hear that you find the phone easy to use across carriers and appreciate the quality. Your feedback means a lot to us, and we’re glad to know you’re enjoying your device. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Blaze at auburn hills best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone was great. The help at the auburn hills store however is a joke. There was a girl there named Blaze, who did everyrhing she could not to help us, refferr8ng us to geek squad, inexcusably on her phone constantly texting her friends the entire time, gave short unhelpful answers, and when i asked her questions it seemed like the lights were on no one was home. I tried to break the silence of waiting for the new phone to turn on, with a how was your day? Her response was, "eww, ah, well its still early. So it could go either way." Which made me feel uncomfortable. Her manager asked her if she could help us or if she shouldget someone else to help us, and after a very long pause, which made me wonder if english really was her first language, Blaze replied, "Yes. As long as you guys dont mind if i put you on hold and help other customers that come in." Really? I didnt have another choice so i agreed. During the set up process of switching the new phone from the old one, she was constantly typing away on her phone, didnt look up, and avoided talking, like we were an absolute inconvience to her. I pretty much did the qhole transfer myself while she was on her phone, and when the phone prompted to wirelessly transfer the phone data she suddenly looked up for the first time and went to press cancel. I said what are you doing? And explained that our whole point of coming to her after purchasing this phone was to transfer the data from the old phone to the new phone, and if she pressed cancel, it would abort the whole process! Then she said, oh, theres a 40 dollar fee for transfering phone data. Your going to have to go to geek squad. I did it myself. Never have i been so unassisted by anyone. Do not go to the auburn hills best buy. Its unforgivably terrible.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MeganH, We’re sorry about your experience at the Auburn Hills Best Buy. That’s definitely not the kind of service we would want anyone to go through, especially during what should be an exciting moment of getting a new phone. We recommend reporting this directly to Best Buy’s customer service team so they can properly address the behavior you described. If you need any help setting up your Motorola phone or transferring data, we’d be more than happy to walk you through the process or answer any questions. Please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
The Best to buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Mobile Cost Benefit in this Price Range. Bestbuy's service, as always, was great.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback on the Moto G 5G (2024)! We're thrilled to hear that you're finding it to be the best in terms of cost-benefit within its price range. We’re also glad Best Buy’s service met your expectations. If you have any questions or need assistance, don’t hesitate to reach out at: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Aria
customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything when great I order the phone online and pick up was very easy!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TimoteoR, We’re so glad to hear that your online order and pickup experience went smoothly! It’s great to know everything was easy and convenient for you. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Not My Favorite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone worked great, but is completely broken after being dropped one time. Buy an apple or Samsung product instead. You'll spend less in the long run
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Tyeshelle, Thank you for sharing your feedback, and we’re sorry to hear about your phone being damaged after the drop. We understand how frustrating this must be, especially when the phone was working well before. To help us provide the best guidance, could you please clarify the exact problem you’re experiencing—does the phone have visible physical damage, or is it not functioning properly in some other way? Please send us an email at supportforums@motorola.com. We'll be glad to help. -Mitch
Gifted this Phone to my Mom
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone for my Mom. and she is liking it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing, Ghotra! We're happy to hear that your mom is enjoying her new phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Motorola phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent mobile. I was looking for a cheap duao sim phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your positive feedback, RushilS. We're glad to hear the phone meets your needs as a dual SIM phone. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
pacific phone island user
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal for a good phone to use aboard as i travel the pacific
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi WallaceB, We’re glad to hear that the phone is working well for your travels in the Pacific. It’s great to know you’re getting good value from your device while on the go. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Motorola
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working good for my second phone use in truck to dispatch service
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, HardiljeetB. We’re glad to hear that your phone is working well as your second device and supporting your dispatch service needs. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Love this phone!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas gift. Bought the 2023 last year and it has been great!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Katie, We’re thrilled to hear that your phone has been a great addition to your family and that your son is enjoying it. We appreciate your support and hope it continues to serve you well! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Decent Price Too Many Issues.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this phone for almost three weeks, and I'm pretty disappointed. Some days, the performance is awful. It constantly loses signal when trying to connect to CarPlay, and worse, it overheats to the point where it won’t even turn on. On long drives, I’ve gone hours with a completely useless phone. I had the 2022 Moto G 5G before this, and that was way better—until it fell out of my pocket and shattered. Now I’m stuck with what feels like the worst phone in the world.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear about your experience with your device. That’s definitely not the experience we want for our customers. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
I am happy with this cell phone, it has good quali
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality with this cell phone I have no problems at all
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for your great feedback, MarleyC. We're thrilled to hear that you're happy with your new phone and that you're enjoying its quality. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional associates, they give the best service!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ShashuA, We're so glad to hear that you've had a positive experience with our professional associates. Providing excellent service is our top priority, and we're happy to know we met your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Very good phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing phone, bought for my sister. She loves it so much!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the wonderful review, MustafaS. We're so happy to hear that your sister loves her new phone! It's always great to know that our devices are bringing joy and meeting expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
- Pros mentioned:Camera quality
charging port damaged with in 4 month
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mobile phone is nice to look, The photos taken with cameras are also very clear. But the mobile phone is not charging after crossed a 4-month. I used the charger came with mobile. The charging port was damaged and seemed burned, While claiming repair service thorough website, it showed 0 charge. But I received an email saying that its a physical damage and I should be charged to repair. This is very frustating.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience with us, Arjun. We're sorry to hear about the problem with your charging port and understand how frustrating this must be, especially after only four months of use.We appreciate you using the original charger, and it's concerning that the port appears burned. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch
Good phone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for, its a good phone for phone calls, and some sosial media apps, storage is limited
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi OliverM, Thank you for your honest feedback! It’s great to know the phone works well for calls and social media. You may also consider using an SD card to help expand your phone storage. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Kylee
Thank you
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got exactly what I ordered in a very timely manner.. I appreciate best buy for all they do
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, AurelioP! We're glad to hear you received your order promptly. If you are interested, you can be a part of our official community page here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Elle
Supeeeer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent technological companionThe technological surprise of the year
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RafaelB, we are delighted to hear that you love the overall specification of our Moto G 5G 2024. We appreciate your feedback. You may visit our official Motorola community page for Moto owners here:https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. - Aria
Motorola moto g 5G 2024 128GB (Unlocked)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.smooth functionally too many apps by default size/dimensions could be smaller
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Dave, It’s great to hear the phone is running smoothly for you. We hear you on the preloaded apps and size preferences, while some default apps come pre-installed to support core features and services, they’re part of the overall experience Motorola has designed, even if they’re not essential for everyone. If you’d like to connect with other Moto G users, swap tips, or share feedback, feel free to join the Motorola community: https://forums.lenovo.com/t5/moto-g-5g-2024/bd-p/moto-g-5g-2024_en - Mike
Bad cellular and bad best buy experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it from best buy local store, i made this phone sms gateway server for my iot project, it worked fine for a month as SMS gateway server and i was out of town when i came back and start using the device i found it very slow. I was having issue to open map and play songs together. After sometime i switched my cellular provider and came to know that this phone does not work with Spectrum. So i went to bestbuy to see if they can help me on this and their reply was “i cannot take it back because it passed the return time period” and when i asked but the phone itself is new can your not buy back they said yes and offered me $20 for the same phone for which i paid around $149 a month ago.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BiplabP, We’re very sorry to hear about your experience and understand how frustrating this must be. It’s disappointing when a phone doesn’t work with your chosen carrier and the return period has passed, especially after limited use. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos