Customer Ratings & Reviews
- Model:
- PB0L0000US
- SKU:
- 6576777
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Camera quality, Processor speed
Fantastic for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up this Motorola moto g 5G 2024 in Sage Green unlocked for under $200—perfect secondary phone for my IT fieldwork and vehicle diagnostics around LA. Snapdragon 4 Gen 1 with 4GB RAM (boostable to 8GB virtual) runs PowerShell Mobile, remote server apps, and even light Python scripts smoothly for daily troubleshooting without lag. The 6.6-inch 120Hz IPS display is responsive for scrolling client tickets or vintage skate inventory lists, stereo speakers pump clear audio for calls, and NFC handles quick payments at AutoZone. Massive 5000mAh battery lasts 1.5-2 days on mixed use (great for late-night Hyper-V sessions), with 18W charging and microSD up to 1TB for storing network configs and restore images. Cameras are solid for quick snaps of server racks or car mods, Android 14 is clean (updated to 15 already), and 5G connectivity rocks on T-Mobile for remote AD management. Solid build with vegan leather back—no frills, just reliable value for a busy MSP owner
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KeatonG, Thank you for sharing your experience with the moto g 5G (2024). We’re glad to hear it’s serving you well as a reliable secondary device for your IT fieldwork, from diagnostics to remote management tasks. It’s great to know the performance, battery life, connectivity, and overall build are meeting your needs. We appreciate your feedback and are happy to have you as part of the Motorola community. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos
Pop up ads frustrating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too many ads pop up and it was hard to use the phone for my Senior Mom. She was so frustrated. She needs simplicity.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi PennyO, Thank you for your feedback. We’re sorry to hear the phone wasn’t a good fit for your mom and caused frustration. For seniors who need simplicity, we recommend devices with streamlined interfaces and minimal ads to make daily use easier. We appreciate you sharing your experience. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
My Motorola telephone cell phone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like Motorola phone I had a LG phone I was told they don't make them anymore I'm going to change my Motorola telephone
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We understand that making the switch from an LG phone to a Motorola device, especially the Moto G 5G (2024), can be a bit challenging. Since LG no longer manufactures smartphones, we want to help you find a solution that works for you. We'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Aria
Ease of Ordering
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.user interface can be better. Ads in the app is miserable
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi User418745, We're glad the ordering process was easy, and we appreciate your honest input on the user interface and ads. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Basic phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic phone a little slow from screen-to-screen camera is ok resolution is below average compared to other phones I've had like Samsung.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Turyvilla, Thank you for your feedback, we're sorry to hear about your experience with the phone’s performance and camera quality. Allow us to help. Please share your details at supportforums@motorola.com, and we'll be happy to assist you further. -Mitch
Just a mobile
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow performance, not that great display, features are ok
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SravankumarT, Thanks for sharing your feedback — we’re sorry to hear the performance and display haven’t met your expectations. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Ok but not super
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shut off key function improperly Kind slow functioning general .. others feature not yet try..
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for reaching out and sharing your feedback. We apologize for any inconvenience you’ve experienced with your device. We understand how frustrating it can be when things don’t work as expected. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch
Great for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say great for the value. Would get again if i need one for a niece of nephew.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Tony, We’re so glad to hear you found your Motorola phone to be a great value. It’s wonderful to know you’d consider getting one again for your niece or nephew—it’s always nice to share a reliable device with loved ones. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Okok
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only for lite users, not recommended for moderate to heavy users.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ChinnikrishnatejaV, We’re sorry to hear that this phone didn’t meet your needs. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
Very slow no camera quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moto g is waste of money , no proper support poor quality camera,phone id slow , battery drain.waste of money
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AjinA, Thank you for sharing your feedback, and we’re sorry to hear about the challenges you’re experiencing with your Moto G. We understand how frustrating it can be when performance, camera quality, and battery life do not meet expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback. Please email us at supportforums@motorola.com for us to further assist you. We'll surely help you from there. -Mitch
Serviceable!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap. Kind of underpowered. Can be frustrating at times, but Cheap.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi CGilbs, We're sorry to hear that your experience with our product hasn't fully met your expectations. If you would give us a chance, we'd like to help and get this sorted. Please write us an email at supportforums@motorola.com and tell us more details. We'll be there to help. -Mitch
This is the worst phone I've ever had
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super super super slow!!!!! Messages barely come through, it takes about 30 seconds for a screen shot to go through. It takes forever to do ANYTHING on this phone please dont buy it. Good reviews on this phone have to be paid reviews because it absolutely sucks please don buy it!!!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Dvelle, We’re sorry to hear about your experience. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
A big NO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very laggy from the very first day. Don’t recommend this.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SreenivasakumaC! The Moto G 5G (2024) is an affordable smartphone that might show some lag right from the start due to its limited hardware capabilities (4GB RAM) and the demands of configuring a new device.
Immediate Solutions
1. Turn Off "RAM Boost": Numerous users have reported that disabling the virtual RAM feature ("RAM boost") greatly enhances the device's responsiveness, as the storage speed isn't sufficient for this feature to work effectively.
2. Restart the Device: A quick reboot can help alleviate memory congestion temporarily.
3. Adjust Refresh Rate to 60 Hz: Modify the display setting from "Auto" or "120 Hz" to "60 Hz" to lessen the load on the processor.
4. Update Software: Make sure the phone is updated to the latest software version, as Motorola often provides patches that enhance performance.
We would love to hear how it works out for you. -Nate
SIMPLY AWFUL: NO STARS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very poorly programmed cell. At least 1/4 of the time, I cannot even answer when it rings because the screen for answering it does not show up! I had a Motorola years ago, that not only cost less, it worked SO much better! I never had any issues with it whatsoever. It's outrageous that after all these years they're now selling a far inferior product. DO NOT BUY.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LindaA, We’re sorry to hear about your experience with your phone. It’s concerning that you’ve been unable to answer calls due to the screen not showing up. This is certainly not the experience we aim to provide. We'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
Very very bad product. Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too slow even there are only few apps installed. Battey quality also very bad
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Devd, We’re sorry to hear about your experience with your device. Performance and battery life should meet your needs even with multiple apps installed, so it’s concerning to hear about the problems you’re describing. We recommend ensuring your device has the latest software updates installed, as these can often improve performance and battery management. If the problems persist, please email us at supportforums@motorola.com so we can assist with troubleshooting or explore service options. -Mitch
Very slow
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very slow and bad performance, video clarity is bad too
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ManojG, We’re sorry to hear the phone did not meet your expectations. We understand how frustrating slow performance and video quality problems can be. Slow performance is sometimes caused by too many running apps in the background. Use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at supportforums@motorola.com. -Mitch
The worst customer service ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst customer service I've ever had salesperson was rushing me and another sales person was rushing him not enough customers to be rushing anybody but the worst I've ever experienced
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ChrisR, We’re sorry to hear about your experience at Best Buy. We understand how frustrating it can be when service doesn’t meet expectations. While we don’t manage store operations, we will relay your feedback to Best Buy so they’re aware of your experience. We appreciate you taking the time to share this with us. -Mitch
Not a good phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very basic phone. The battery takes a lot of time to change, you cant take apps off you don't want and you have to push hard on screen for it to work. In addition the keyboard is very poorly designed. Would definitely NOT buy again.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi PieterV, We're sorry to hear about your experience, and we appreciate you taking the time to share your feedback. This is not the experience we want for our customers. We understand how frustrating it can be when a phone doesn’t meet expectations, especially when it comes to battery performance, usability, and software experience. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
Sub par performance
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is very slow and had to get a new one shortly after.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RupeshB, We’re sorry to hear that you had problems with the performance of your phone. We understand how frustrating it can be when a device doesn’t meet your expectations, and we apologize for any inconvenience this may have caused. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
Worse Phone Ever.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse Cellphone, I bought this phone and a month later stop working properly, and when I try to change or claim warranty the store told me that they cant do nothing and I need to contact the manufacture.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're really sorry to hear about your experience. That’s definitely not the experience we want for our customers. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos