Customer Ratings & Reviews
- Model:
- PB0L0000US
- SKU:
- 6576777
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.
This summary was generated by AI based on customer reviews.
MarbA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Generally excellent, service was good,, I got what I wanted, prompt and aficent
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MarbA. We appreciate you having one of our Motorola devices. Feel free to follow us on our official community page and get updates on our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Nate
Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone I got no problem I does every thing work.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi EveraldH, We’re glad to hear you’re enjoying your Motorola phone and that it’s working well for you. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Phone review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has all the features that I need and use. A good little phone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RobertB, We're thrilled to hear that the Moto G 5G 2024 phone has all the features you need and that you're enjoying it. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Great Older People
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got two of these phone for my parents and they love the ease of use.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, Mike. We're thrilled to hear that your parents are enjoying their new phones and finding them easy to use. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
It’s fair price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After just a few days of use, the phone freezes; the camera doesn't focus properly, and the photo quality isn't good. It overheats significantly and needs to be left unused for a while to cool down. However, it is an inexpensive phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RenataD, We're sorry to hear about your experience with the phone. Allow us to help. Could you share a bit more detail about the freezing and overheating? For example, does it happen while using specific apps or during charging? Also, have you noticed if the camera struggles to focus in certain lighting conditions or all the time? Please send us the details at supportforums@motorola.com. We'll be there to help. -Mitch
Weak phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone broke within first week. Since it was hooked up to service they woukdnt replace it or exchange it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TamraC, We’re sorry to hear about your experience, and we understand how frustrating it is when a phone stops working so soon after purchase. This is certainly not the experience we want for our customers. Please send us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Geek Squad Protection is a scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone 2 months ago and it was ok. This review is about 2 year Geek Squad warranty and how I got scammed. The scam is this...my screen got cracked and instead of replacing the screen...they want to replace the phone for 107.00..when I purchased the warranty this is not what I had in mind. If they are going to just discard the phone without even looking at it and accessing the damage then giving you the option of just getting another phone at a price...then dont purchase the basic coverage...that sucks
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BasicCoveragesucksdontbuy, We’re sorry to hear about your experience with the Geek Squad warranty—it sounds frustrating and not what you expected when purchasing coverage. While the warranty terms are set by the provider, we understand how disappointing it can be to feel like the solution doesn’t properly address your phone’s damage. We recommend contacting Geek Squad directly to clarify the claim process and see if there are any options for a proper screen repair or adjustment to your claim. Your feedback is valuable and helps highlight areas where customers need clearer guidance on coverage. -Carlos
has sd slot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pictures aren't as clear as I'd like. But it does have a sd slot which is what i was looking for.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, KathrynH. We're glad to hear that the Moto G Play 2024's SD card slot is meeting your needs. Regarding the pictures, we understand that the quality may not be as sharp as you'd like. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at supportforums@motorola.com for us to further assist you. -Mitch
It's decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think you get what you pay for . This same phone ranging from 150$-600$ . I paid 200$ and this phone is slow and sometimes laggy . I bet if you pay this full 600$ for the same phone it would be alot better.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi there, CodyS! I'm sorry to hear about the performance challenges you're experiencing with your phone. I understand your frustration. Ensuring that your software and apps are up to date can significantly improve functionality. Have you checked for the latest updates recently? To manually check if you have the latest software: Go to Settings > System Updates. For apps, go to Google Play Store > Menu > Manage apps & device > under Updates available, tap "Update all". To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Elle
Dont buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cosmeticly the phone was perfect. I had issues from the start. It kept updating once a sim was put in for a week, and then started blocking random numbers in my contacts. They would not take it back after 2 weeks of trying to get it to work correctly.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re sorry to hear about your experience, TeresaD. As we stand behind our products, we'd like to know more details and get this sorted out. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
My Motorola telephone cell phone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like Motorola phone I had a LG phone I was told they don't make them anymore I'm going to change my Motorola telephone
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We understand that making the switch from an LG phone to a Motorola device, especially the Moto G 5G (2024), can be a bit challenging. Since LG no longer manufactures smartphones, we want to help you find a solution that works for you. We'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Aria
Basic phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic phone a little slow from screen-to-screen camera is ok resolution is below average compared to other phones I've had like Samsung.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Turyvilla, Thank you for your feedback, we're sorry to hear about your experience with the phone’s performance and camera quality. Allow us to help. Please share your details at supportforums@motorola.com, and we'll be happy to assist you further. -Mitch
Ok but not super
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shut off key function improperly Kind slow functioning general .. others feature not yet try..
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for reaching out and sharing your feedback. We apologize for any inconvenience you’ve experienced with your device. We understand how frustrating it can be when things don’t work as expected. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch
Ease of Ordering
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.user interface can be better. Ads in the app is miserable
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi User418745, We're glad the ordering process was easy, and we appreciate your honest input on the user interface and ads. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Pop up ads frustrating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too many ads pop up and it was hard to use the phone for my Senior Mom. She was so frustrated. She needs simplicity.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi PennyO, Thank you for your feedback. We’re sorry to hear the phone wasn’t a good fit for your mom and caused frustration. For seniors who need simplicity, we recommend devices with streamlined interfaces and minimal ads to make daily use easier. We appreciate you sharing your experience. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Great for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say great for the value. Would get again if i need one for a niece of nephew.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Tony, We’re so glad to hear you found your Motorola phone to be a great value. It’s wonderful to know you’d consider getting one again for your niece or nephew—it’s always nice to share a reliable device with loved ones. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Blacklisted
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone was blacklisted. When I tried to insert my SIM card there were no signals. FYI the phone was unlocked.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DivyanshS, We’re sorry to hear that your phone isn’t connecting to a network. Even though the device is unlocked, if it has been blacklisted by a carrier, it may not work with any SIM card. We recommend contacting Best Buy directly. They can check the phone’s status and assist with replacement or return options. -Mitch
Okok
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only for lite users, not recommended for moderate to heavy users.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ChinnikrishnatejaV, We’re sorry to hear that this phone didn’t meet your needs. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
Disappointing Battery Life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this phone, but the battery has been a big disappointment. I barely use the phone, no heavy apps or gaming, yet the battery drops fast throughout the day. I end up charging it way more often than I should for a brand new phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi cReview01, We’re sorry to hear about the battery issues you’re experiencing. That’s not the experience we want for our customers, especially with a new phone. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
- Pros mentioned:Battery life, Camera quality, Processor speed
Fantastic for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up this Motorola moto g 5G 2024 in Sage Green unlocked for under $200—perfect secondary phone for my IT fieldwork and vehicle diagnostics around LA. Snapdragon 4 Gen 1 with 4GB RAM (boostable to 8GB virtual) runs PowerShell Mobile, remote server apps, and even light Python scripts smoothly for daily troubleshooting without lag. The 6.6-inch 120Hz IPS display is responsive for scrolling client tickets or vintage skate inventory lists, stereo speakers pump clear audio for calls, and NFC handles quick payments at AutoZone. Massive 5000mAh battery lasts 1.5-2 days on mixed use (great for late-night Hyper-V sessions), with 18W charging and microSD up to 1TB for storing network configs and restore images. Cameras are solid for quick snaps of server racks or car mods, Android 14 is clean (updated to 15 already), and 5G connectivity rocks on T-Mobile for remote AD management. Solid build with vegan leather back—no frills, just reliable value for a busy MSP owner
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KeatonG, Thank you for sharing your experience with the moto g 5G (2024). We’re glad to hear it’s serving you well as a reliable secondary device for your IT fieldwork, from diagnostics to remote management tasks. It’s great to know the performance, battery life, connectivity, and overall build are meeting your needs. We appreciate your feedback and are happy to have you as part of the Motorola community. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos