Customer Ratings & Reviews
- Model:
- PAHN0000US
- SKU:
- 6411990
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the moto g Fast's price, camera, battery life, and ease of use. They appreciate the large screen and find the phone user-friendly. While some customers wish it had more storage and memory, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
Moto G
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little starter phone, doesn't have the best camera but build quality is nice. Good for starting out.
I would recommend this to a friendDecent cheap phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seem to be a decent phone. Day 8 started having issues with the messages. I returned the phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SamS, that's unexpected for a brand-new device and sorry for the troubles you have gone through. If you have other questions, please don't hesitate to drop a message. We are willing to help. Hope you give us another chance in the future. - Mike
Not what I expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not really happy with this phone.I wish I didn't have to go through the hassle of trading it back in for a different one or I would.Cannot change notification sound on it and the default sound is very annoying.My old Motorola had a back arrow feature,this phone you have to swipe the screen multiple times before it takes.Very disappointed.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi, I understand how inconvenient this is for you. We stand by our phones and we're glad to help investigate and get this concern sorted. Please email us at [email protected] for us to further assist you. - Mike
**
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for out of country use. Have to wait until my mom gets back home to activate .
I would recommend this to a friendMoto review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok phone but had a really bad slow lag to it. Perfect if you need a quick replacement though.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RANGER2ND75TH, thanks for posting and this is unusual for the Moto G Fast. We stand by our phones and we're glad to help investigate and get this concern sorted. Please email us at [email protected] for us to further assist you. We're always there to help. - Mike
- Cons mentioned:Customer service
Unsatisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the phone unaware there was no SIM card . Customer service was rushed no information my poor 80 year old dad was stuck with a non working phone. Had to go to 3 different places to find a chip to fit to make it operate. Don’t like Best Buy service.
No, I would not recommend this to a friend Moto
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a simple budget phone that will get you by in the meantime
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your kind words with us, Rokufan. If you have time, you can visit our Moto G Fast community here: https://forums.lenovo.com/t5/moto-g-fast/bd-p/moto_g_fast_en - Mike
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great, but bad. Did the job. Gonna stick with Samsung.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Quanmech, Sorry for the inconvenience. Please let us know what we can do to help. May we ask what is the issue with your device? Please send us a brief description of the situation to [email protected]. We're always here to assist.- Mike
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good mobile phone Configuration and outlook is not bad
I would recommend this to a friendPhone review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad. not good. Basic functions. No problems. Ok.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NoNo, Sorry for the inconvenience. Please let us know what we can do to help. May we ask what is the issue with your device? Please send us a brief description of the situation to supportforums@motorola.com. We're always here to assist. - Mike
great product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a very good, and fast product as it is being know.
I would recommend this to a friendIt's ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok lil bit too much fr wht I payed it could be better
No, I would not recommend this to a friendGreat camera! I love the twist motion for camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still new to me, but I really like this phone so far.
I would recommend this to a friendMotorola - moto g Fast with 32GB Memory Cell Phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motorola - moto g Fast with 32GB Memory Cell Phone (Unlocked) - Pearl White I BUY it and check it poor to take picture. and watch video youtube is not clear. This phone just ok for call and message. The price is 220 dollars include tax. returned cost 45.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Brian, sorry to hear that you've already returned the device. If you have other questions, please don't hesitate to drop a message. We are willing to help. Hope you give us another chance in the future. - Mike
Good for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone fingerprint reader is a bit slow but works
I would recommend this to a friendGet a warranty because you never know
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would buy a warranty before you walk out the door. Luckily I did because it only lasted nine days before the screen went blurry.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi, Sorry to hear you had an issue with the screen. Our phones have 1-year warranty from the date of purchase. Cosmetic, physical, and liquid damage are not covered under warranty. The warranty is only valid to the country where it is intended for sale.-Jess
Stopped working-best buy no help!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone was good while it lasted which was all of 6mos. It wasn't dropped or anything. Other than being in my pocket while I work outside in summer (cuz obvs car n sun wouldn't be good idea!) The phone has had a good thick hard case on it since day I bought it. It gave a triangle signal then just stopped altogether. Nothing!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jaxk, This is unexpected for Moto G Fast phone and our apologies that you're having this issue. We stand behind our products and we would like to make this right. Please write us an email at supportforums@motorola.com -Mitch
Best Buy false advertisement.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the phone advertised as unlocked and it was really locked. I called and was continually put on hold. I called the corporate headquarters in Minnesota and all they do is give you the run around. Do not trust this company. They are selling locked phones even though it says unlocked and you get nowhere trying to get it resolved.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi, Sorry to hear you're encountering this. As we stand by our phones, we'd like to know how is the phone locked instead of unlocked. Write us an email at [email protected]. -Jess
Mottophone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor phone. Bad quality. Had to return it. Drop calls froze up messages would not work.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Goodphone,
This is unexpected for the Moto G Fast and we're very sorry to lose you. We hope you can give us a chance in the near future. In case you have questions/concerns, please email us at [email protected] and we'll be happy to assist you from there. - Frank
MZ
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly drops calls freezes once in awhile, cannot return because of 45.00 fee
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi mZamora, I’m really sorry for how frustrating this situation is and that should not happen. Write us an email to supportforums@motorola.com so we can directly communicate with you and get this resolved. Please refer to this post or provide this post's link on your email so we can further assist you easily. - Mike