Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$119.00
Save $10
The comparable value is $129.00

Customer reviews

Rating 4.2 out of 5 stars with 1456 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,456 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone for low price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is a good cost effective alternative when you break your phone. I can run most apps without an issue and call quality is good. I have had no issue receiving communications and I have used both ATT and Cricket with this device with seamless transition. Considering the low cost of the phone a case is optional and I can use it at the gym as needed without fear of breaking.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to know that you were happy on your new Motorola device and that your experience meet your expectations Tramason. Feel free to follow us on our official community page to be updated with pour latest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Lily

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Its easy to use. Battery life is very good. The only thing it comes with too many unnessary apps on it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Lily, We are so happy to hear you had a positive experience using our phone. Your support and trust in us are much appreciated. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    My BB

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone it’s amazing and easy to use , pictures has really good quality

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Cjacky, We're also glad that you're pleased with the picture quality of the device. At Motorola, we aim to deliver devices that capture life's moments beautifully. If you're interested, we'd like to hear your story and share it with Moto G Play users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    go for it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it for my elderly sister and it is easy for her to use. Right size and colors. simple to understand

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good basic phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well if you need a basic device. Good for a budget conscious consumer. Motorola is terrible with software updates so expect it to be left on the OS it came with in the box or get limited updates.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AndreN, Thank you for sharing your experience. We’re glad to hear the device has been a good fit for basic use and for budget-conscious needs—that’s exactly what we aim to deliver with this model. We understand your concerns about software updates. While many of our devices receive at least two years of support, we know there's room to improve, and your feedback is important to us. It helps guide our teams as we continue to enhance the Motorola experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and Solid.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything in this phone is easy to find. Doesn't have too much of unwanted apps and the ones that you don't need it, are easily removable or you can disable them. Everything from my old phone transferred perfectly to this new phone without installing any program and actually without my old phone that was completely broken. It's little long and on heavy side, but that's OK. Only thing that I wish was better, it's Camera photo quality, especially indoor. But if you put good lighting it's not that bad.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are so happy to hear you had a positive experience using our Moto G Play phone, MariaZ. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Functionality on a budget

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very cost effective and works great for my 15 year old she can do everything she need to with it while she works and saves for the iPhone 15 that she wants. But she told me the other day that the simplicity of the phone is good enough and that maybe she will not buy an iPhone now because this phone does everything she needs it to do.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichaelM. We are delighted to receive your positive feedback regarding your new Moto G Play (2023). It brings us great joy to know that the phone is functioning as expected and that you are satisfied with your purchase. Please do not hesitate to reach out to us if you ever require any assistance. You can also visit our official Motorola community page here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Simple smart phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my partners mom. Easy to use and set up decent battery life as well

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It sounds like the phone is a perfect fit for your partner's mom, Orange3. Ease of use, simple setup, and decent battery life are definitely important factors, especially for someone who may prefer a straightforward experience. We're glad to hear it's meeting her needs well. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and fair for the price they you pay for it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're happy to hear you're enjoying the phone and find it to be a great value. Your satisfaction means a lot to us! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Value for Money!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this phone for international travel. It’s a great purchase and value for money. I highly recommend it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TanusreeC, Thank you for your feedback! We're glad to hear the phone has been a great companion for international travel and that you found it to be a good value. We appreciate the recommendation! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Motorola phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product I am very happy buy this easy to use phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MansoorA, we are delighted to hear about your satisfaction with your recent purchase. Join our official community page and connect with fellow Motorola enthusiasts who also own the same device as you. Visit https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. We're looking forward to having you as part of our community. -Ythan MotorolaMobility

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to use. Phone is big and great quality as well for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Cheapest 'smartphone'

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of slow and doesn't always relay text/message/app notifications, but has decent battery life and I may not be the best at settings, so cool for the price and options.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My Moto G

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it easy and reliable cellphone. Touch Screen are fast and battery stays longer.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BertNyc, We’re thrilled to hear you’re enjoying your Motorola phone’s reliability, fast touchscreen, and long-lasting battery! Thank you for sharing your experience. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Motorolla

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the battry last for three days and how clear the camera is

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello MbarakW, We're glad to hear that you're enjoying your phone, especially the battery life and the clarity of the camera. A three-day battery life is impressive and can definitely make a difference in day-to-day use. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Owner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone and the size and features. Get the job done

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Dee23, knowing how satisfied you were with your recent purchase makes us more proud of our devices. Thanks for putting your trust in us. Always remember that we're always here to help if you need assistance. Kindly follow us on our official community page to be updated on our latest devices and get along with other Motorola enthusiasts who have the same devices as yours at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Reliable product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome except for the RAM, it doesn't seem like the moto g play has enough RAM or processing power for all the functions of gaming or media editing. Otherwise overall great price for a great product.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for the rating, TedB. We appreciate the time sharing your feedback and observations about our product, we'll relay your feedback to the team. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life and pictures, my daughter neva run out of battery power

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KemiA, we're happy to know that your daughter loves her new Motorola device. If you're interested, you may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en where you can connect with other users, share your feedback, and stay up-to-date with the latest news about our products. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good quality device

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable phone for the price bestbuy sells it for , battery last more then a day plus i barely have to charge it , the speaker is very good quality and i also like that i can use any carrier with it thanks for the great service and products you guys provide

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your feedback on the Moto G Play (2023)! We're thrilled to hear that you’re enjoying the reliable performance, long-lasting battery, and high-quality speaker. It’s also great to know the carrier flexibility has been useful for you. We work hard to deliver both quality and value, so your positive experience means a lot to us. If you ever need assistance, we’re here to help. Reach out to us at: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Aria MotorolaMobility

  • Cons mentioned:
    Storage space

    Rated 2 out of 5 stars

    Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good cheap phone, temporarily but not good for long term use. Barley any storage space and the phone runs very slow and lags often, the battery also depletes quickly.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SamM, Thank you for your honest feedback. We're sorry to hear you're experiencing problems with storage, performance, and battery life. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility