Customer Ratings & Reviews
- Model:
- PAVA0005US
- SKU:
- 12299118
Rating by feature
- Display Quality
Rating 4.4 out of 5 stars
- Camera
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Cons mentioned:Processor speed
Ok as a backup phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spped is below expectations when opening new apps. But using as a backup phone so not worried. Not recommended.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hey Morya, we apologize for the disappointment you faced with your experience. We genuinely care about our phones and we'd love to investigate this further. Drop us an email at supportforums@motorola.com and we'll be more than happy to assist you. -Ythan.
- Pros mentioned:Overall performance
Nice phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone it was delievered on time it work well the price I paid for it was great !!! it takes beatiful photos
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Nadene. We are so thankful that you gave us a positive rating, and we're happy that you're satisfied with your purchase. The Moto G Play (2023) phone has all you need for the price and great specifications. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Best buy staff ,they explained me what are different features of the phones which were in the range and expalined me pros and cons which enabled me to make a quick decision to buy a phone for my Mom. My Mom loved the phone and she liked all the features.
I would recommend this to a friendHad to buy a new phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, a little slow starting up, but works much like my Motorola Edge that was on it's way out.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SecretaryTreasurer, Thanks for your review and for choosing our product! We're glad to hear that you found our price point appealing. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
- Pros mentioned:Camera quality
Portable and clear pictures
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Portability and Camera are my number one considerations. Its portable and the pictures are quite clear
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .It's fantastic to hear that portability and camera quality are your top priorities, MubarakN. We're delighted that your Motorola G Play 2023 is meeting your expectations in both aspects. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Iza
- Cons mentioned:Storage space
Too bad they discontinued internal storage format
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have previously owned the Moto G Play and then the Moto G Play 2021 for many years. I had no issues with either phone model. I really liked them, and they were always only replaced due to battery bulging. I opted to get the Moto G Play 2023 model when I found that the replacement phones I was getting from the Best Buy warranty were refurbished instead of new. Note: my last replacement 2021 phone was terrible. It had severe ghost touch issues...even answering messages from my manager when I was in the bed asleep. I thought the Moto G Play 2023 was going to be just like the previous versions, i.e., the same features since it only comes in a 32GB offering. Needless to say, I was taken aback when I found out I could not reformat my 256GB SD card to internal storage as done previously. My storage is now 75% used after less than one month. This is interesting since all I do is periodically talk, text, and track my Fitbit. I don't play games and other things any more due to the low internal storage. If Motorola is not going to offer the ability expand the internal memory, then please don't load the phone with all of the unwanted pre-loaded apps (social media apps, etc.) I have deleted quite a few however I am unsure of what some of the moto apps are for, so they are still there for now. Another thing that really bugs me is the battery life. The previous phones had very long battery life for the way I use it. As I mentioned, it is only for periodic talking, texting and Fitbit tracking, so the charge would last a week at least...unless I played some games. Now, I have to charge the battery every 2-3 days (I let it get down to 30% or less). I am glad I was able to buy the phone on sale for 99.99 (the price I paid for all the other G Plays), otherwise, I would be more upset. I'm going to assume this phone is more inferior because they were probably designed/manufactured during/post Covid, with all the supply chain issues that occurred afterward. I'll just deal with this phone until the battery starts to bulge again in a few years. I understand that the 2024 will be launched soon. I will definitely research it before I purchase it. If it is still the same, I will probably end up going to another model or perhaps another manufacturer altogether.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi lknauls. We are sorry to hear that you had a less than satisfactory experience with our phones. Please know that we stand by our products and we want to make things right. I understand that you would like to see some on our phones, and I completely agree that this would be a great addition. I want you to know that we take all feedback seriously, and I will make sure to pass your suggestion along to our team. While I can't make any promise about this feature being implement, we are always looking for ways to improve our products and services based on customer feedback. Thank you for sharing your thoughts with us! For other concerns, we're always here to help. Should you have any further questions or concerns, please don't hesitate to contact us at supportforums@motorola.com. -Ythan
It does the job.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a quick cheap replacement for my Iphone that broke. It's kind of a learning curve to go back to android and the phone honestly isn't the best, but it worked for what I needed it for. It's nice to know you can just buy an unlocked replacement from Best Buy and not have to deal with contracts or any long drawn out bs.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your positive feedback about our product, AnthonyV. We are thrilled to hear that the Moto G Play (2023) meets your phone needs Thank you for choosing Motorola. If you are interested in learning more about the exciting features of our devices, we invite you to join our online community at https: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
- Pros mentioned:Overall performance
BBD
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Served me well for 2 years till the BBD (Bigger Better Deal) came along from Xfinity. Now my Granddaughter has a new phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RayB, We're so happy to hear that the phone served you well for two years. It's great to know that your granddaughter is now enjoying her new device. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
- Pros mentioned:Overall performance
Phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best phones for its price and it just works great. Durable,long lasting,clear screen if I’m being honest it doesn’t compare to my IPhone 13 that was out of commission so I picked this phone up.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MarcusP, We're delighted to hear that you're enjoying your Motorola phone and finding it to be one of the best options for its price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
- Pros mentioned:Camera quality
Best price phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price its got a good camera and does work internationally. We have purchased a total of 8 phones of the same model for our families abroad.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi EroniB, thank you for leaving us a positive rating. We appreciate you for patronizing Motorola Mobility. We're always here to assist you if you have any concerns regarding your Motorola device. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan
- Pros mentioned:Overall performance
Cute and good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly well as my second phone , I will recommend it
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for your positive feedback, DavidC. We're thrilled to hear that you're enjoying your Motorola phone as a second device and that it’s working perfectly for you. Your recommendation means a lot to us. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
- Pros mentioned:Ease of use
Senior Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a senior who is not so techy I'm getting to learn to set this phone up. It's slowly getting the way I want it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LindaH, we appreciate you taking the time to share this experience with us. In no time, you'll be able to familiarize navigating your new Moto G Play. Thank you for trusting Motorola Mobility. Don't hesitate to reach out to us if you have any concerns regarding your Motorola device. -Ythan
- Pros mentioned:Battery life
Good phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. I had a similar Motorola phone, but the battery was no good. So far this one is doing good.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LarryB, thank you for choosing our product! We are thrilled to hear that you were satisfied with your recent purchase and that the features amazed you. We value your opinion and would love to hear more about your experience with our product. That's why we invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en where you can connect with other users, share your feedback, and stay up-to-date with the latest news about our products. -Ythan
- Pros mentioned:Ease of use
Simplicity at its best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a simple easy to use phone and it is what I got! Nothing fancy, perfect for just text and call
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Emily, It's wonderful to hear that you found exactly what you needed in a phone - simplicity and ease of use are invaluable qualities, especially when it comes to basic functions like texting and calling. Sometimes, a straightforward device that does the essentials well is all we need. Enjoy the simplicity and reliability of your new phone! If you're available, you can share your story with our G Play community. Please go to this link: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
- Pros mentioned:Camera quality
2023 Motorola
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Motorola it has everything you could possibly need. It has social media, texting,calls and if you are a graphic designer this phone is for you. If you love to take pictures this phone is for you.
I would recommend this to a friend - Pros mentioned:Screen size
Wise purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for hubby who is constantly losing his phone. This one is larger than previous one, and he's able to see it more clearly. Transferring from previous phone was very smooth. Over all, this is a very nice phone with no glitches as of yet.
I would recommend this to a friend - Pros mentioned:Camera quality
Happy Choice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was bought to be used while in another country and let me tell you I was not disappointed. Data, texting and calls were excellent and the camera is amazing. I’m actually buying another one for my sister.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Slowtospeakpodcast, We're glad to hear that the phone worked well for your needs while you were abroad! It's great that you found the data, texting, calls, and camera to be excellent. We're sure your sister will also enjoy using it. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
- Pros mentioned:Camera quality
Solid phone for the price point!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing wrong with the phone. Great hi-def screen, sound is good and photos are average. Price can't be beat!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello, Awesomewasher. We appreciate you taking the time to give us a good review, and we are delighted that you feel happy with your purchase. Please visit our official community page to stay informed about our devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
- Pros mentioned:Battery life
Amazing phone for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend, great for the price...long lasting battery
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the great feedback, Dogmonstertruck. We’re glad to hear you’re pleased with the battery life and value for the price. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Good quality handy phone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality handy phone with all essential features for an affordable price. And Motorola is a one of the famous product in the world.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your positive feedback, JayM. We're so glad to hear that you're enjoying your phone and that it’s providing you with the quality and features you need at an affordable price. We’re proud to be a trusted brand worldwide, and it's great to know we’re meeting your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch