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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1453 reviews

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  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

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    Rating 4.4 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,453 reviews
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing fancy, but it gets the job done. Useful as a backup phone or traveling

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CharlesW! It brings us great joy to hear that your device is functioning perfectly and fulfilling its purpose. We appreciate you taking the time to share your positive experience with us. If you have any concerns or questions, please don't hesitate to contact us. Additionally, we encourage you to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en to stay updated with the latest news and discussions. Thank you once again for your support. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Happy Choice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought to be used while in another country and let me tell you I was not disappointed. Data, texting and calls were excellent and the camera is amazing. I’m actually buying another one for my sister.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Slowtospeakpodcast, We're glad to hear that the phone worked well for your needs while you were abroad! It's great that you found the data, texting, calls, and camera to be excellent. We're sure your sister will also enjoy using it. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very please with my phone purchase. It's good quality, and the price was within my budget. Also, the customer service rep. was through, courteous and professional. Thank you Best Buy Team.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MaryR, we truly appreciate your positive feedback. Thank you for choosing us as your device provider. Remember, we're here for you whenever you need support. Stay connected with us on our official community page for the latest updates on our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Best price phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price its got a good camera and does work internationally. We have purchased a total of 8 phones of the same model for our families abroad.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EroniB, thank you for leaving us a positive rating. We appreciate you for patronizing Motorola Mobility. We're always here to assist you if you have any concerns regarding your Motorola device. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Wise purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for hubby who is constantly losing his phone. This one is larger than previous one, and he's able to see it more clearly. Transferring from previous phone was very smooth. Over all, this is a very nice phone with no glitches as of yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    warm price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone considering its price. good quality price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It's nice to hear that our Moto G Play 2023 suits your budget and you love its quality. We appreciate your feedback. If you need our help in the future, do not hesitate to contact us. Please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. - Aria MotorolaMobility

  • Rated 2 out of 5 stars

    not great just ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this as a cheap temporary replacement phone when mine broke lets just say i'm glad it's temporary ...not dot have a lot of room for storage and it's the slowest phone i every owned loading apps are so slow it will fustrate you battery life is ok ..

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GlenJ, We're sorry to hear about the experience with your temporary replacement phone. We understand the importance of having a device that meets your needs. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be happy to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Nice phone.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was needing for just a temporary phone. Was pleasantly surprised by the premium quality even though this was on the cheaper side of price range. Well worth it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Robinson, We're delighted to hear that your temporary phone has exceeded your expectations in terms of quality, especially given its affordability. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    2023 Motorola

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Motorola it has everything you could possibly need. It has social media, texting,calls and if you are a graphic designer this phone is for you. If you love to take pictures this phone is for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Senior Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a senior who is not so techy I'm getting to learn to set this phone up. It's slowly getting the way I want it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LindaH, we appreciate you taking the time to share this experience with us. In no time, you'll be able to familiarize navigating your new Moto G Play. Thank you for trusting Motorola Mobility. Don't hesitate to reach out to us if you have any concerns regarding your Motorola device. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Slow phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow phone. You get what you paid for. It works for those who don't use phone for much time

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello ThirupathireddyL, we apologize for the disappointing experience you had with our phones. We want you to know that we are committed to our products and we are determined to rectify the situation. We would like to extend an invitation for you to join our official community page, where you can connect with other Motorola users who have the same device as yours. You can find it at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Best phone for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone very simple in all the best ways. Price point is right on target

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good at its price range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes very good for this price range. As memory is limited it is good for light mobile users

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good with price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone light and thin, easy to use function. I would recommend to buy for the reasonable price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the recommendation, PeerapongC. We're truly glad to hear that you're satisfied with your purchase. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    GOOD CHOICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like my phone, very easy to use, would definatelly purchase again from Best Buy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's great to hear, JohnD! It sounds like you found the perfect fit with your phone from Best Buy. Ease of use is such an important factor in enjoying a device. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Best Buy & Moto G series have delivered again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a consistent Best Buy patron for several years. I am thoroughly impressed with this purcahse (as most from best). Moto G Play 2023 is performing well as I have put it through its paces.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, thanks for the awesome review and for being our valued customer. We're thrilled to hear that your experience with the Moto G Play 2023 has been nothing short of impressive. It's always rewarding to know that our products are meeting and exceeding expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone deal!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone, still working very good satisfied with my phone!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Glad to hear you're enjoying your phone! It's always great when a device continues to perform well. Thanks for sharing your feedback! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is good. We were able to transfer service to correct carrier. Good size

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are delighted to hear that you successfully switched to the right carrier and that you were pleased with your recent purchase from shopperoo. Thank you for selecting Motorola Mobility as your device supplier and for having faith in us. Please make sure to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    temporary phone purchas

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this device for travel to Jamaica because had lost cellphone (apple)...still not received replacement Apple phone and seriously considering making a switch...more user-friendly...and saleswoman was very helpful

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for giving us a perfect rating, Laura. We are glad to hear that you are satisfied with the phone's functions and are happy with the device. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for the price and what I needed it for. Niece broke her phone and needed a replacement till she could get hers fixed no issues and worked with her service. This review is mostly for the chance to win a 400 Best Buy gift card.

    I would recommend this to a friend
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