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Customer reviews

Rating 4.2 out of 5 stars with 1456 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,456 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto G Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very please with my phone purchase. It's good quality, and the price was within my budget. Also, the customer service rep. was through, courteous and professional. Thank you Best Buy Team.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MaryR, we truly appreciate your positive feedback. Thank you for choosing us as your device provider. Remember, we're here for you whenever you need support. Stay connected with us on our official community page for the latest updates on our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing fancy, but it gets the job done. Useful as a backup phone or traveling

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CharlesW! It brings us great joy to hear that your device is functioning perfectly and fulfilling its purpose. We appreciate you taking the time to share your positive experience with us. If you have any concerns or questions, please don't hesitate to contact us. Additionally, we encourage you to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en to stay updated with the latest news and discussions. Thank you once again for your support. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Good one..

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price! Gives me all I need for daily routine..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your great feedback, SameerM. We're thrilled to hear that your Motorola phone meets all your needs for your daily routine and that you find it to be a good value for the price. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone ,best price,but delivery was bad nobody bell the ring just put in the mail area .otherwise phone is so good

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi IsratMoli, We’re so glad to hear you're enjoying the phone and that you feel it offers great value. We apologize for the delivery concern, as that’s certainly not the experience we aim to provide. We’ll make sure to pass along your comments to improve the service. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Slow phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow phone. You get what you paid for. It works for those who don't use phone for much time

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello ThirupathireddyL, we apologize for the disappointing experience you had with our phones. We want you to know that we are committed to our products and we are determined to rectify the situation. We would like to extend an invitation for you to join our official community page, where you can connect with other Motorola users who have the same device as yours. You can find it at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good with price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone light and thin, easy to use function. I would recommend to buy for the reasonable price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the recommendation, PeerapongC. We're truly glad to hear that you're satisfied with your purchase. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Processor speed, Storage space

    Rated 2 out of 5 stars

    not great just ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this as a cheap temporary replacement phone when mine broke lets just say i'm glad it's temporary ...not dot have a lot of room for storage and it's the slowest phone i every owned loading apps are so slow it will fustrate you battery life is ok ..

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GlenJ, We're sorry to hear about the experience with your temporary replacement phone. We understand the importance of having a device that meets your needs. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch MotorolaMobility

  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Good at its price range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes very good for this price range. As memory is limited it is good for light mobile users

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good, cost-effective choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone a lot. It feels sturdier than the phone it replaced. Was very easy to transfer data from my old phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback, JohnY. We’re thrilled to hear that you’re enjoying your new phone and that the data transfer was easy. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for the price and what I needed it for. Niece broke her phone and needed a replacement till she could get hers fixed no issues and worked with her service. This review is mostly for the chance to win a 400 Best Buy gift card.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    GOOD CHOICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like my phone, very easy to use, would definatelly purchase again from Best Buy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's great to hear, JohnD! It sounds like you found the perfect fit with your phone from Best Buy. Ease of use is such an important factor in enjoying a device. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    temporary phone purchas

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this device for travel to Jamaica because had lost cellphone (apple)...still not received replacement Apple phone and seriously considering making a switch...more user-friendly...and saleswoman was very helpful

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for giving us a perfect rating, Laura. We are glad to hear that you are satisfied with the phone's functions and are happy with the device. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy & Moto G series have delivered again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a consistent Best Buy patron for several years. I am thoroughly impressed with this purcahse (as most from best). Moto G Play 2023 is performing well as I have put it through its paces.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, thanks for the awesome review and for being our valued customer. We're thrilled to hear that your experience with the Moto G Play 2023 has been nothing short of impressive. It's always rewarding to know that our products are meeting and exceeding expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice phone.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was needing for just a temporary phone. Was pleasantly surprised by the premium quality even though this was on the cheaper side of price range. Well worth it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Robinson, We're delighted to hear that your temporary phone has exceeded your expectations in terms of quality, especially given its affordability. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    warm price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone considering its price. good quality price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It's nice to hear that our Moto G Play 2023 suits your budget and you love its quality. We appreciate your feedback. If you need our help in the future, do not hesitate to contact us. Please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. - Aria MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is good. We were able to transfer service to correct carrier. Good size

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are delighted to hear that you successfully switched to the right carrier and that you were pleased with your recent purchase from shopperoo. Thank you for selecting Motorola Mobility as your device supplier and for having faith in us. Please make sure to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Id buy it again

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moto G by far one one the best androids! Has great case options as well!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the awesome feedback, Jnette. We're so glad to hear you're loving your Moto G and would buy it again. Great to know you're enjoying the case options too. We appreciate your support and are happy to have you in the Motorola family! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    ChattyCathy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice phone with many features. Still learning what I have. Miss my other phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you taking the time to share your experience and for choosing one of our Motorola devices, screenshot. If you ever need any assistance with your Motorola device, we're here to help. Stay connected with us by following our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Best low cost phone option.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic phone, very nice screen for the price. Would recommend for minimal use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback regarding the Moto G Play's screen quality and overall performance, PaperMachete. We're pleased to hear that you found it to be a good phone, especially considering its affordable price point. If you're interested, we'd like to hear your story and share it with other G Play 2023 users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Iza MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent Starter Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my mom, I bought another previously for my son. It's a good phone for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your feedback with us, Gregory. Glad that you like it and that you're enjoying the phone's specifications. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Iza MotorolaMobility