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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1456 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,456 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Go with Motorolas

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good affordable smart phone. Have purchased several of these. User friendly for seniors with limited tech skills

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Functional but slow, only buy if small budget

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done, but don't expect good performance or an absence of advertising apps built in. Feels slower today than it did when I purchased it, likely due to the surprisingly frequent "updates" that improved something I don't use. Probably avoid this phone unless it's your only budget option, in which case yeah, it is a phone that does work, eventually.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JakeC, Thank you for sharing your experience. We understand your concerns about performance and pre-installed apps. it’s important for us to hear this so we can continue improving. We appreciate your patience with the updates and hope that over time your phone continues to meet your basic needs. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    ower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it a lot i bough my mom too. nice big screen

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone for great price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Nice size, screen quality and feels good in the hand. Camera takes good photos too (clarity, focus, color all good).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good teen phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our 17 yo sons for christmas, it does everything he needs and wanta it to do and has 0 complaints. And it works on Mint mobile.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KatieS, We're delighted to hear that you're happy with the phone you have purchased and everything works for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of the device, it is good, it works well, it is released for any company, the battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is fast and works well with my home Internet. The cameras are great as well as video recorder. My phone carrier integrates just fine with the moto g play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hello Moto!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone at reasonable price. Perfect for a student without paying $1000 for same quality. I suggest this purchase.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Rickdeal, We're delighted to hear that you find our Motorola phone to be excellent and reasonably priced. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    talk all night

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok for the price, works well and would recommend for purchase

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice phone. Good size, calling and texting qualities is great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, Abayneh. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you are interested, you can be a part of our official Motorola G Play 2023 community page here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola android

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to, good for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AmyM. We sincerely appreciate you taking the time to share your feedback. Thank you for choosing Motorola, and we are glad that you are satisfied with your purchase. To stay up-to-date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Moto G Play, a good, reliable cellphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a first time cell phone owner, I was looking for a basic, reliable and easy to use cellphone. So far, the Moto G Play phone fits those requirements quite well. I have 2 small issues with this phone: !) That a hard copy instruction manual was not included with the phone. 2) Battery life seems a little short.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice device and for the price is a powerful phone fast and reliable

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DiegoC, We're glad to hear you're enjoying the phone. It’s great to know you’re finding it fast, powerful, and reliable, especially for the price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good budget phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone on a budget. If your wanting a quality phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    To of the line

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should of tried Motorola a long time ago the quality is top of the line! Best Buy got it to me in 2 days.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello there, CurtisR! Thank you so much for sharing your experience with us. We're thrilled to hear that you're enjoying your Motorola purchase and that it arrived so quickly from Best Buy. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

  • Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone.This is an affordable to buy.Convenient to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap phone that works decent for some quick phone stuff

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    H

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very perfect item, recommend to everyone to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance
    Cons mentioned:
    Storage space

    Rated 4 out of 5 stars

    Good phone for the price, from a known brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a budget unlocked phone, and this was perfect for what I needed. Sure, it is not meant for power users but is more than sufficient for my needs. The screen is very good with a large screen and looks nice, but it's not high definition resolution. The wifi while watching videos can lag behind sometimes depending on the video, where it can struggle at 720p and up. It has a very good UI and cameras that have many options in photography. The battery life lasts about 2 days with normal use. Setup takes quite awhile, due to updates and will take time to get everything updated and set up. The good news is that Android 13 was available to download. I updated the phone from Android 12 to Android 13 and have had no issues so far, same performance. Calling and the signal is great, where I can hear clearly and the microphones are very good too even if I have a soft voice. Performance is not bad, and it is usable for average use. It is not unbearably slow, but don't expect flagship speeds. It is fast for what it is, not laggy or slow. The storage is low at 32GB, but can be expanded with a micro SD card. Overall, I am satisfied with this phone and highly recommend it and I am impressed with the Motorola brand. This has been my daily driver for many days now, and I don't have any complaints. I was wary due to online reviews, but it works just fine. It's not a flagship with the hefty price, but it works for what it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MOTO G PLAY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works very well and has an economic price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback on our product, Energizer. We are thrilled to hear that you are happy with the phone's performance and are happy with your purchase for its price. You can connect with other users and share your experience by joining our official online Motorola community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility