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Customer reviews

Rating 4.2 out of 5 stars with 1456 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,456 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it... good for my parents , and the camera take a good picture.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing our product for your parents, ManuelG. We are happy to hear that you like it and yes it has an amazing camera features. Please take a look and join our official Motorola community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and got great deal on a phone thank you best buy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, MatL. We’re so glad to hear that your phone is working great and that you got a fantastic deal. It’s always wonderful when you find the perfect product at a great price. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Cheap

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a cheap phone to bring for international travel. Worked well when I was abroad

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Conrad, We’re happy to hear the phone worked well for your international travel! It’s great to know it served you reliably as a budget-friendly option abroad. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Birthday gift for my daughter and she loved it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my daughter. As a birthday to gift, she is absolutely thrilled With the camera clarity, How good the speaker phone works? And how fast the phone is compared to her last phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LloydF, We are delighted that you chose it for your daughter, and we are honored that she loves the Moto G Play 2023's features. Thank you for choosing Motorola, and if you like, you can share and learn with other users on our official community page here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Belle MotorolaMobility

  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average a bit too slow for a phone in modern days but not bad

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AfzalH, Thank you for taking the time to share your thoughts. We understand that performance expectations have evolved, and we appreciate your perspective. While this model may not match the speed of higher-end devices, we're glad to hear it's still meeting your needs overall. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Buy another phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth your $100. Was expecting better. This phone does the basic stuff, but nothing too great. It’s very slow when loading apps and it freezes and shuts down when used with certain apps on android auto. The browser also reloads pages every time you open it. Also, the speaker started malfunctioning during calls. The fingerprint reader is also slow. Only the battery is decent. I would suggest spending more for a responsive phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Steve, we're sorry to hear that you are encountering concerns on your device where it freezes and auto reset itself. Let me help you with that! May I suggest checking if your device has the latest software update? To do this, go to your Settings > System > Advanced > System updates and make sure all your apps are updated. Meanwhile, you can also try resetting your app preferences. These will reset your notification settings and default apps, but your data will remain intact. Go to Settings > Apps & Notifications > See all apps > Menu (three dots on the top right) > Reset app preferences. Please keep us updated on how this goes for you. For other concerns, please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for younger kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 2 of these for my younger girls without a cellphone line so they can be used like ipods. So far they work great for my to girls.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing this phone and for your positive feedback, AaronY. We're glad that you chose it for your kids and that you're satisfied with your purchase. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for a my friend and he really love it. According to him the phone works perfectly and he wants me to get one for his mum.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for buying this phone for your friend, Nesto. We are thankful for your trust and that you chose Motorola. It is also overwhelming to hear that your friend is happy with the Moto G Play(2023)'s design and functions. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a gift for my mom and she found it easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good Phone Horrible cust. service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone excellent. Customer service is terrible- it took twenty minutes to get help and they were useless. I will honestly try never to shop Best consistently horrible cust. service. Especially at the Destin FL store.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      I'm sorry to hear about the experience you had with your device, DanielT. This is not the kind of experience we aim to provide. We're grateful that you chose one of our Motorola devices, and please remember that we're here to assist you whenever you need help. If you have any more questions or concerns, feel free to reach out to us at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 3 out of 5 stars

    Samsung phone will be better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a budget for good for the use was a kid it’s a memory, not enough.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, EbrahimM. We’re sorry to hear that the Moto G Play 2023 didn’t meet your expectations. You can try freeing up space by removing unused apps or media, or using a microSD card for additional storage. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com, and we'll be there to assist. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great value phone. Definitely a life saver when the leased phone dies. It has all the basics you need and then some.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DarwinH, We're glad to hear that you find it to be a great value option, especially as a backup when needed. Having a phone that covers all the basics and more can certainly be a lifesaver, especially when you need a reliable device in a pinch. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good feedback.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is slow. However. It works great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent inexpensive phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my sons first phone. Good battery life with an ok camera. Perfect if you just want function over form at a low price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with the phone, GenerationGamer. We're glad to hear that it's serving its purpose well, especially as your son's first phone. Good battery life and functional features are certainly essential, and we appreciate your feedback. If you're interested, you may want to check our official Motorola community page of Moto owners here:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is working great and has a lot of good features.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New unlocked android

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great installation of my sim card went good no problem sounds and screen quality are wonderful

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience, Bare. We're thrilled to hear that the installation of your SIM card went smoothly and that you're enjoying the wonderful sound and screen quality of your phone. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this for my brother. He love it and uses it for everything.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with the Moto G Play (2023)! We're thrilled to hear that your brother loves the device and finds it useful for everything he needs. It's great to know it's meeting his expectations! If you or he have any questions or need assistance in the future, feel free to reach out at: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Aria MotorolaMobility

  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Memory too small they should have or ther options .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special but for the price works good and is great for someone with a low budget or maybe a younger person

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for sharing your thoughts, Sebastianh! It's great to hear that the Motorola phone, despite not having any standout features, is working well for you, especially considering the price point. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dad's Christmas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my dad for Christmas. Was eazy for him to set up and the moto gestures feature made navigating the phone a breeze

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're thrilled to know that your dad's love the device and it's easy for him navigating the device and setting up the features on it JustinQ. We're always here to help you if you have any concerns regarding your Motorola device, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility