Customer Ratings & Reviews

Hi Steve, we're sorry to hear that you are encountering concerns on your device where it freezes and auto reset itself. Let me help you with that! May I suggest checking if your device has the latest software update? To do this, go to your Settings > System > Advanced > System updates and make sure all your apps are updated. Meanwhile, you can also try resetting your app preferences. These will reset your notification settings and default apps, but your data will remain intact. Go to Settings > Apps & Notifications > See all apps > Menu (three dots on the top right) > Reset app preferences. Please keep us updated on how this goes for you. For other concerns, please send us an email at [email protected]. -Ythan

Thank you so much for your kind words, Nargiza. We’re thrilled to hear that the phone is a great fit for your son and that it’s serving as an excellent starter phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Hi Sooraj, We’re thrilled that the phone is meeting your mom’s needs and that you’re satisfied with the value. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Thank you for your positive feedback on our product, Energizer. We are thrilled to hear that you are happy with the phone's performance and are happy with your purchase for its price. You can connect with other users and share your experience by joining our official online Motorola community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle

Thank you so much for your feedback, SherlynC. We’re thrilled to hear that you’ve enjoyed using your Motorola phone and found it easy to use. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

I'm sorry to hear about the experience you had with your device, DanielT. This is not the kind of experience we aim to provide. We're grateful that you chose one of our Motorola devices, and please remember that we're here to assist you whenever you need help. If you have any more questions or concerns, feel free to reach out to us at [email protected]. -Ythan

Hi MarcoE, We’re so glad to hear that you’re enjoying your phone and that it works great for you without the need for contracts. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Thanks for purchasing this phone and for your positive feedback, AaronY. We're glad that you chose it for your kids and that you're satisfied with your purchase. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Hi DarwinH, We're glad to hear that you find it to be a great value option, especially as a backup when needed. Having a phone that covers all the basics and more can certainly be a lifesaver, especially when you need a reliable device in a pinch. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Thank you for buying this phone for your friend, Nesto. We are thankful for your trust and that you chose Motorola. It is also overwhelming to hear that your friend is happy with the Moto G Play(2023)'s design and functions. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle

Thank you for choosing our product for your parents, ManuelG. We are happy to hear that you like it and yes it has an amazing camera features. Please take a look and join our official Motorola community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle

Hi LloydF, We are delighted that you chose it for your daughter, and we are honored that she loves the Moto G Play 2023's features. Thank you for choosing Motorola, and if you like, you can share and learn with other users on our official community page here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Belle

Hi AydaH, thank you for your feedback. It’s wonderful to hear that you enjoy using Motorola phones and even choose them as gifts for your friends when traveling abroad. Motorola’s combination of quality and affordability makes it a great choice. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Kylee

Thanks for sharing your thoughts, Sebastianh! It's great to hear that the Motorola phone, despite not having any standout features, is working well for you, especially considering the price point. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Thank you for sharing your experience with the phone, GenerationGamer. We're glad to hear that it's serving its purpose well, especially as your son's first phone. Good battery life and functional features are certainly essential, and we appreciate your feedback. If you're interested, you may want to check our official Motorola community page of Moto owners here:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch