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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1456 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,456 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great my kid loves it, way better of a phone than I expected for the price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RobertoC, we are thrilled to hear that you are satisfied with our product. Your positive experience is a testament to the quality we strive to deliver. Thank you for choosing Motorola Mobility as your device provider and for sharing your feedback. We invite you to join our official community page at https://www.bestbuy.com/site/motorola-moto-g-play-2023-32gb-unlocked-navy-blue/6525883.p?skuId=6525883 to stay updated with the latest news and updates. -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for it's price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a gift , my mother-in-law is happy with her new phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Condition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is in good condition. Working very well and extremely efficient in budget.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AdilB, we appreciate you selecting Motorola Mobility as your device provider and for sharing your thoughts. Remember, we are here to help you whenever you need it. Don't forget to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. My baby likes his use every day and the battery is full for long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a great phone and i love it thanks for the chance to have got to use the phone

    I would recommend this to a friend
  • Cons mentioned:
    Memory, Processor speed

    Rated 2 out of 5 stars

    Too slow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's sloooooow. Bought it for my son because he broke his phone and needed a temp phone. You can text and make phone calls. Not enough memory for much else.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hii Wwww, We appreciate your taking the time to report this to us, and we're sorry for any inconvenience this may have caused you. Slowness or lag can be caused by many things, but we stand by our phones, and we're glad to help investigate this. Please email us at supportforums@motorola.com for us to further assist you. Please refer to this post, we'll surely help there. Thank you. -Belle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very sturdy fir my child. She really enjoys this phone. Wuality is perfect.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, JulietM. We're delighted to hear that the phone is sturdy and perfect for your child. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Phone for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola are Greatphone. I love it, and it works great. Cant beat the price for a phone this good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JavierM. We appreciate you taking the time to give us very positive feedback, and we're happy that you love the phone's features and performance. Thank you for choosing Motorola. If you're interested, we'd like to hear your story and share it with other Moto G Play (2023) users here:https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Great economic phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great economic phone for my daughter. She loved so far!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, Lobo. We're delighted to hear that the phone has been a great choice for your daughter and that she's loving it so far. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use love my moto this is my second one. I chosen the navy blue.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MelissaS, we appreciate you sharing your experience with us! It's great to hear that you're satisfied with your device's performance. Stay connected with us on our official community page for updates on our newest devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Rated 3 out of 5 stars

    Cute color

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty color but didn’t last long! Nice price but you have to becareful with cheap prices!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Princess11, I’m really sorry to hear that your phone didn’t last as expected. While we aim to offer great value, we understand how frustrating it can be when a device doesn’t hold up. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great easy to handle no problems overall good fur price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Dear ReneeR. We are truly grateful for your kind words and positive feedback. Your support means a lot to us. We invite you to become a part of our official community page. By joining, and have the opportunity to stay updated on our latest devices and engage with fellow enthusiasts. Feel free to visit us at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mobile is the best affordable one with 5G, the price is worth for the quality of the product

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RamakotareddyK, We appreciate you taking the time to give us very positive feedback and we're happy that you love the phone. If you're interested, we'd like to hear your story and share it with other G Play users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good purchase for a reasonable price. Recommended.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, NahidA. We're glad to hear that you find our product to be a very good purchase at a reasonable price. Your recommendation means a lot to us. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome phone with great features on this price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And this phone is a great phone I thought by it being so cheap it was gonna act cheap. the camera is great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your good experience with one of our products, TiffanyF. We are so glad that you appreciate the phone's features and are happy with your selection. If you want to learn more about the Moto G Play 2023 phone, you can follow our official community page at: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always I like Motorola phone when I go to another country I use it and I give gift for my friend and the price. It was good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AydaH, thank you for your feedback. It’s wonderful to hear that you enjoy using Motorola phones and even choose them as gifts for your friends when traveling abroad. Motorola’s combination of quality and affordability makes it a great choice. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Kylee MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    #1 Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone works fast and easy best buy salesperson was awesome Thanks Richy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Sounds like you've got a winner there, YamileO! It's great to hear that the phone works fast and easily and that you had a positive experience with the Best Buy salesperson. Enjoy your awesome new phone! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motog

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for the money. Has a good camera and can And plenty of storage.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, ScottS! We're glad to hear that you're enjoying the Motorola G Play 2023. Our team has worked hard to provide a great phone experience at an affordable price point. The camera quality and ample storage are indeed some of the standout features of this device. If you're interested, we'd like to hear your story and share it with other users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome unlock phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these for our parents, phone was perfect and unlocked for an older person.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SDeeC, Thanks for purchasing this phone and we appreciate you taking the time to give us feedback. We're glad that you chose it for your parents. If you would like, you could join your fellow Moto G Play users on our community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility