Customer Ratings & Reviews

That's fantastic to hear, EdB1. It's always a pleasant surprise when a phone exceeds expectations. We're glad you're loving the Moto G Play. If there are any standout features or aspects you particularly enjoy about it, feel free to share them with our Moto G users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. Enjoy your new device! -Mitch

We are so thankful for giving us a positive rating, KenF. Glad that you bought one of our phones and everything works for you. If you're interested, we'd like to hear your story and share it with other G Play 2023 users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Iza

Hi JessicaA, it's wonderful to hear that your family is enjoying the phone. We would love to hear more about the positive experiences you have had with this device. Join us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en and share your thoughts. We value your feedback! -Ythan

Hi Steve, Thank you for your feedback. It sounds like this phone works well for basic tasks or as a secondary device, but may not handle more demanding apps or multitasking as smoothly. We appreciate you sharing your experience — it helps others understand the phone’s strengths and limitations. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos

We appreciate your decision to own a Motorola device, MiriamA, and we are honored that you have chosen Motorola Mobility as your device provider. Our team is always available to assist you whenever you need any help. Stay connected with us by following our official community page, where you can stay updated on our latest devices. Just visit https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan

Hi RPDC, We're glad to hear that your device is working as intended and that you're satisfied with the battery life, especially considering its price point. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Hi Linda, Thank you for reaching out and sharing your positive experience with us! We're thrilled to hear that you're enjoying your new phone and that you found it very user-friendly. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Thank you for your recommendation of the Moto G Play smartphone, EstherM! We're delighted to hear that you found it easy to use and that you're satisfied with the clarity of the photos it captures. Your positive feedback reinforces our commitment to meeting the needs of our customers. If you want to learn more about the fascinating features of our devices, you may join our online community: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Iza

Hi Erick, We are so happy to hear you had a positive experience using our phone. Your support and trust in us are much appreciated. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

We appreciate your valuable feedback and thank you, B1975, for sharing your experience. We would like to extend an invitation for you to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan

The joy and adoration your son has for the phone you bought from BestBuy speaks volumes about its exceptional quality BeverlyC. We're eager to hear more about your experience, so why not join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en? Let's connect and share the love for this amazing device! -Ythan

Hi StephenD. Thank you for sharing your wonderful feedback with us. We are thrilled to hear that you are enjoying the phone's functions, and we appreciate the positive feedback you provided. You can join our online community if you would like to know more about the exciting features of our devices:
https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle

Hi Scopo, we're happy that you love the features of your new Motorola device and that you got this device in a good deal. Thank you for choosing us as your device provider. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Ythan

Hello, MerandaG. We appreciate you taking the time to give us a good review, and we are delighted that you feel happy with your purchase. Please visit our official commumeetsnity page to stay informed about our devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle

Thank you for reaching out and sharing your feedback, AlexS. We're glad to hear that the phone is serving its purpose as an emergency device and that you find it to be a good value for the price. We understand that you've noticed some slowness, and we apologize for any inconvenience this may have caused. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at [email protected]. -Mitch

Thank you for sharing your feedback, SrinivasB. We're glad to hear you're enjoying the phone's quality display, design, and battery life. We appreciate you sharing your concern about the response time. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at [email protected]. -Mitch

Hi TimothyS, It's fantastic to hear that you find the phone to be a great value for the price! Recommending it for anyone in need of an affordable option speaks volumes about its quality and affordability. Thank you for sharing your recommendation. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Hi Elizabeth, we're happy to hear that you love your new Motorola device and that you were satisfied on it. Thanks for choosing us as your device provider and for putting your trust in us. Kindly follow us on our official community page if you want to get updates on our latest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan

We're happy to see that this phone meets your expectations, MarruanY. You make us want to work harder and better. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Were happy to know that you bought the device for your son and your expectations meet on your recent purchase LayB. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan