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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1456 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,456 reviews
  • Rated 5 out of 5 stars

    Retired Banker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new Phone; it is very user Friendly and the salesperson helping me with it was very helpful, I got to the store I remember late that evening and basically said I need help my old phone has crashed and he was just great anyway I walked out of Best Buy in Cape Girardeau feeling a lot better, Best Buy are great. Linda

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Linda, Thank you for reaching out and sharing your positive experience with us! We're thrilled to hear that you're enjoying your new phone and that you found it very user-friendly. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Family phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone to use. My family enjoys the phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JessicaA, it's wonderful to hear that your family is enjoying the phone. We would love to hear more about the positive experiences you have had with this device. Join us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en and share your thoughts. We value your feedback! -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Yay!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using it now. Good product for the price. Motorola has been always a good choice for me.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It's great to hear that you're enjoying your Motorola phone, PamelaG! Consistency in quality and reliability is definitely something to appreciate. Thanks for sharing your positive experience! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Reviee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone. Good battery life, its just a basic phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Elizabeth, we're happy to hear that you love your new Motorola device and that you were satisfied on it. Thanks for choosing us as your device provider and for putting your trust in us. Kindly follow us on our official community page if you want to get updates on our latest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value with lots of features for a very low price!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Scopo, we're happy that you love the features of your new Motorola device and that you got this device in a good deal. Thank you for choosing us as your device provider. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reasonable price for good product, for a teen who is very hard on electronics.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for this positive review, LeslieS. We're happy that you're satisfied with your purchase. We'd like to hear your story and share it with the Moto G Play community: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. We love to hear from you from there. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Purchased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very low price and good quality I’m very satisfied with this product

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi NelsonR, Thank you for sharing your feedback! It's great to hear that you are very satisfied with the product, especially considering its low price and good quality. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    byond40

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Very pleased with this purchase. Motorola is a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great device for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance for the price. The battery last more than what a expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Does what I need without the high prices of other phones.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LarryB, We are so thankful that you gave us a positive rating, and we're happy that you're satisfied with your purchase. The Moto G Play (2023) phone has all you need for the price and great specifications. To be up to date with our devices, please follow our official community page:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good for battery and light weight. But need to mor

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery. Fair network and fast speed. But camery is poor

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, AddisuT. We're glad to hear that you're satisfied with the battery life and network speed of the phone. However, we're sorry to hear that you find the camera quality to be poor. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Price is the only good part of Moto G Play 2023.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the Moto G Play 2023 for $99 to have as a spare, and to play around with Android. Being used to my iPhone 15 Pro, I find the G Play to be ridiculously slow and clunky. This phone takes several minutes to boot up, and nearly as long to load webpages. Two apps I use regularly on my iPhone would only load through a web browser. These apps are Ring and Flightradar24. I plan to keep the G Play as a backup only. I am sure Android will work well on more expensive phones.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with the Moto G Play, BigDaddy. We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has a better offer on this phone than T mobile. It works great

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you posting this and for sharing your smooth transaction with BestBuy DeeDee. We're happy to know that you were satisfied on your recent purchase, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cheap but great value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it works beyond its range!! Value value value! Awesome for my teenage kids!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features are good, wifi connections work over all it works pretty well other then the speaker cuts out a little when talking on the phone. If you buy a memory card to add space it works perfect as a normal phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cell phone purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome couldn’t be better will recommend it to everyone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your enthusiastic feedback, KarenD! We're thrilled to hear that you find your Motorola device to be awesome and that you're eager to recommend it to others. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for for great price. work perfectly fine

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AhmedS, we appreciate your positive feedback and for selecting Motorola as your device provider. It brings us joy to hear that you are pleased with your recent purchase. Stay connected with us on our official community page to stay informed about our newest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does more than I thought was possible. it takes great pictures and video.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your positive feedback, EdwinJ. We are happy that the phone matches your expectations. Your support and trust are much appreciated. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    CELL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE WORKS GREAT. GREATNICE WORKS GREAT. GREATNICE WORKS GREAT. GREAT

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Your positive feedback, TheodoreH, holds immense value for us. It serves as a testament to the exceptional quality of our product and reflects your utmost satisfaction with your recent purchase. We would greatly appreciate it if you could join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en stay connected with us, -Ythan MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Moto G Play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good and reliable. My son like it because big screen. Very good price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello there! Thank you for sharing your positive experience with our Motorola device. We're glad to hear that you find it good and reliable. It's great to know that your son appreciates the big screen, and we're proud to offer a device that meets your expectations. You may join our Motorola G Play 2023 community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility