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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1453 reviews

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  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

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    Rating 4.4 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,453 reviews
  • Rated 4 out of 5 stars

    Phone was fine, customer experience unacceptable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is what I expected. The experience in the store was horrible. Finally when I did get help she was rude. I know it is the season. I will probably never buy from your store again.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and for sharing your feedback, JonnyEh. We're sorry to hear about your purchase experience from BestBuy, we'll be sure to forward your feedback to the appropriate team. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Perfect phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone unlocked , high quality , I recommend.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your recommendation, Rivasarr2010. We're delighted to hear that you find our phone to be perfect, unlocked, and of high quality. If you're interested, we'd like to hear your story here on this Moto G Play community: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good using it. Working fine.served our purpose. Enjoying

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We truly value you taking the time to contribute your feedback about our product, and we are glad that you are enjoying the phone. SivaB. We'd like to take this opportunity to introduce you to our official online community page.  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -belle MotorolaMobility

  • Rated 4 out of 5 stars

    Second moto phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone, but there are to many pop up ads which I can't seem to stop. At times the phone seems to have a mind of its own. If I could get rid of these problems I would not have a complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it was a gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a gift, it didn't open, but I think it's a good phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Motorla phone poorly designed.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some issues with product. I keep shutting the phone off when holding it in my left hand. The on/off is right there. It was poorly designed

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TimV, Thank you for sharing your feedback. We understand how frustrating it can be to accidentally power off your phone while holding it. Your input regarding the placement of the power button is valuable, and we’ll pass it along to the product team for consideration.. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Does run a little slow sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids needed a phone and this was the right price and perfect a kid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I had no issues. Easy set-up. Awesome buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This device is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing little device for the price Good quality pictures

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi jvpink2000. We're happy to see that this phone meets your expectations and that you are happy with your purchase. You can connect with other users and share your experience by joining our official online Motorola community page at
      https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Phone on a go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality of phone add slim card and go I like it I can recommend this phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Wow! Jimmm59, thank you for recommending our product. We are pleased that you like the Moto G Play 2023's design. It is built with the best features that you may use. Please visit our official community website at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en to be informed about our product. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving the 5 stars because I simply love best buy and all they offer this phone itself is not worth buying and that is not at all best buys fault it's the manufacturer of the phone

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KimberlyF, Thank you for your feedback and for your continued loyalty to Best Buy! We’re sorry to hear that the phone didn’t meet your expectations, and we understand your frustration. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Unbeatable for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I need in a phone and it was only $100!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PeterM, We're glad to know that the phone has everything you need, especially at such an affordable price of $100. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola cell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price is an excellent cell, light weight and good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy Moto G Play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is slim and sleek. Very handy and clarity is very good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive review, KarthickA. We are glad that you appreciate the phone's design and quality. Thank you for choosing Motorola. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Moto g Play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice I love love the big screen and display for watching videos.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your feedback, Xtopher. We're glad that you appreciate the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Back up phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I was happy to have purchased this phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi WillyG, Thanks for purchasing our product and we're delighted to hear that you're happy with the phone you have purchased. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    My new unlocked phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone works really well and for the price its a great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in foreign country. Love it, highly recommend it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you sharing this wonderful feedback with us, Radd. We are happy to hear that you are finding the phone's features satisfying, and we appreciate you recommending our brand. We are glad to have you join the Motorola family. Please join our official community and learn more about the product here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 3 out of 5 stars

    Replacement phone when other repaired

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone when my phone had to be repaired. It served its purpose. The memory was less than my other phone so I couldn't load all my data.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you taking the time posting this JmGj. Regarding with the the storage concern, we suggest that you can back up your photos and other files on your Google account so you can free up some spaces. Feel free to contact us if you have any other concerns. Thanks for choosing Motorola Mobiltiy. -Ythan MotorolaMobility

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