Customer Ratings & Reviews

Hi Joelle, We're sorry to hear that you're experiencing slowness with your phone. It can be concerning when a device doesn't perform as expected, especially when you need it to be responsive. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch

Thank you so much for your positive feedback, KeungT. We're thrilled to hear that you find our product awesome and highly recommend it. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Hi Rajesh, this perfect rating means a lot to us. Your satisfaction made us more proud of our devices. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan

We are happy to hear that you like the performance of our Moto G Play 2023 and that you're satisfied with your purchase. Thank you for the positive rating, DontayM. To be up to date with our devices, please follow our official Moto G Play 2023 online community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle

Thanks for purchasing this phone and for sharing your feedback, GF13. We’re so grateful for the trust you’ve placed in us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Hi JuanE, We are so thankful for giving us a positive rating and we're happy that you're satisfied with your purchase. This phone has all you need for the price and great specifications. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Thank you for your positive feedback, PatriciaT. We're thrilled to hear that you're enjoying the clear picture quality and loud sound on your phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Hi JayR, we appreciate you taking the time to reach out to us and sharing this wonderful experience with us. Thank you for having one of our Motorola devices. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan

Thank you for sharing your experience, Skipper. We're so glad to hear that the phone was able to provide peace of mind during such an important time. It's great to know that it helped you stay connected with your sister. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

We appreciate the recommendation, ToddP. It's good to know it's a reliable option, especially for work needs. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Hi Ladysaige, Thank you for purchasing this phone and for sharing your feedback. We stand behind our products, and we would like to help you get this sorted. Please send us an email at [email protected] so we can look into it more thoroughly and help you more effectively. -Belle

Hi there, EdwardE! Thanks for sharing your feedback with us! I'm glad to hear your Moto phone kept up during your travels and impressed you with its battery life. If you're interested, we'd like to hear your story and share it with other Motorola G Play 2023 users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle

Hi Mark, We apologize for the screen concern you’re noticing around the camera hole and the performance concerns regarding the processor. We understand that this should not behave like this. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be there to help. -Mitch

Hi BigG. We appreciate you buying this phone, and we are glad that you find it good for the price, although it saddens us to learn that you returned it. We are grateful to have you as part of the Motorola family. To stay up to date with our devices, please follow our official community page:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle

We appreciate you selecting Motorola Mobility as your device provider and for sharing your experience MayA. Join us on our official community page at https://www.bestbuy.com/site/motorola-moto-g-play-2023-32gb-unlocked-navy-blue/6525883.p?skuId=6525883 to stay connected! -Yhan

Hi DianeW, we're happy to see the perfect rating you left for us. We appreciate you for sharing this experience with Motorola Mobility. Thank you for choosing us. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan