Customer Ratings & Reviews
- Model:
- PAVA0005US
- SKU:
- 12299118
Rating by feature
- Display Quality
Rating 4.4 out of 5 stars
- Camera
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
Very slow, has a 1-2 second lag.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is very slow. Every action has a 1 to 2 second delay which is very annoying. Tried to return. But, Best Buy was asking for a $45 restocking fee for a $99 phone. I kept it. If you decide to buy this phone, try it out at the store first.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for taking the time to share your feedback about your recent purchase. We sincerely apologize for the inconvenience you've experienced with your phone's performance. We understand that delays can be frustrating, and we appreciate your patience. We recommended to you contacting BestBuy directly for their return policy. -Aria
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good I love it it's a good phone I really recommend it
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the recommendation, Lovely. We are so happy to hear that you love the phone and that you're satisfied with the Moto G Play 2023's features. If you're interested, we'd like to hear your story and share it with the Motorola users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
Works.good..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered as a christmas present for my grand daughter. I already set it up for her. It seems a bit heavy but othef than that it works great.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Bjkh, We are delighted that you selected the Moto G Play (2023) for your granddaughter. To ensure best performance, we recommend regularly rebooting the phone to prevent any potential lag. Also, check if your apps are up to date. If you require any assistance, please don't hesitate to reach out to us via email at [email protected]. -Belle
Its ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s served its purpose as a back up phone. Don’t expect it to be a speed demon though.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Scott, we are truly grateful for your feedback and for choosing to rely on us. Make sure to join our official community page by visiting https://www.bestbuy.com/site/motorola-moto-g-play-2023-32gb-unlocked-navy-blue/6525883.p?skuId=6525883. -Ythan
Too laggy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed with this phone. The phone is laggy in almost everything right out of the box. It's not just the Internet. Even if we open a phone or messages app it takes 5 seconds before it loads. This is one of the worst phones I ever had. It's high time Motorola looks into it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Nataraj, We're sorry to hear about the concern you're experiencing with your phone. Lagging performance is certainly not what we aim for with our devices. Lags are sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch
Moro g play
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good it’s very economical. Best for the price.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi bobcpa, thank you for taking the time and effort to share this experience with us. We're happy to hear that you are satisfied with your new moto G Play 2023. Thank you for putting your trust in us. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan
It's ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It runs slow. You can't really add too many apps because it will then run even slower
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DeniseS, We're sorry to know that you're experiencing slowness on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at [email protected]. -Mitch
Gift for Mom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift for my mom who isn't so savvy with this tech era, however, as I also have a Motorola cell phone, I just love it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate you taking the time to give us very positive feedback, RoslynM. We're glad that you chose it as a gift. If you would like, you could join your fellow Moto G Play users in our community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well enough but sometimes the alarm will not go off. I have to clear the cache and restart the phone to get the alarm set up again.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LyrissaW, we appreciate you bringing this to our attention. We're happy that you like the phone despite of minor concern you have with your device. We are interested in learning more about this and will sort this out. Please send us an email at [email protected] so that we can assist you further. -Belle
Great product, for the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that, they’re several useful features in the phone. What I didn’t like, is the fact that it does not accommodate, an E Sim card. The phone only takes a physical Sim card. I had difficulty obtaining a physical Sim card.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, Snuffybaj! It's great to hear that you find several useful features in your phone. We appreciate the time sharing your feedback and observations about our product, we'll relay your feedback to the team. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Motogplay23
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new motogplay23easy to use and many great features
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MaryjaneG, we appreciate you for taking the time to share this experience with us. Feel free to contact us if you have any concerns regarding your device. We're here to help you. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone to have and Use. I love it for the price
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Rudy, thank you for leaving us great feedback, and a perfect rating. We're happy to know how you love your Moto G Play 2023. We're always here to assist you if you have any concerns regarding your Motorola device. Follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan
Great price for a quality phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great phone for the price. Of course camera quality could do a bit more but cannot complain at the price point
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for writing this review, InternationalTraveler. We are happy to get an overall satisfactory review of our product and the deals we offer. If ever you need assistance, please don't hesitate to give us a holler and get in touch through our official Motorola G Play 2023 online community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
Moto g play
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I first had a problem with setting up the phone, but after speaking to the " Geek Squad", I was able to get the unit on-line, and it's been every since, except there was no charger and no instructions booklet.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience with us, JeromeJ. We're glad to hear that the Geek Squad was able to help you set up your phone and that it has been working well since then. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Good phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good phone with good screen quality and sensitivity. Could be better camera but in this price range didn't see any better ones.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for leaving this feedback, AndresR. We value reading positive reviews of our products. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello, the main function that attracted me to the moto g is its sound quality. My fiance has a moto, while I had another quality product but the sound quality is limited. Good product...awesome sound...wonderful volume...love it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Wow! Thank you for sharing your review about your experience with the device, Phylicia. We are so thankful that you gave us a perfect rating and that you are satisfied with the phone's performance. If you're interested, we'd like to hear your story and share it with the Moto G Play 2023 users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
Dropped 2nd day screen broke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't really say seemed slow but I dropped it two days after bought it broke screen.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ThomasB, thank you for posting this. We know how disappointing it is to crack the screen. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://motorola-global-portal.custhelp.com/app/repair-faqs. If you have questions write us an email at [email protected].
Its a $100 phone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a phone for $100 dollars. It does phone things. Works well out of package just insert sim and go.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for making an effort to share this experience with us Deathly. We appreciate you sharing this experience with us. We're always here to assist you if you have any concerns regarding your Motorola device. -Ythan
Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid phone for good price It's battery lasts one day after normal use, not 3 days as advertised
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience with us, DavidS. We're glad to hear that you find our phone to be solid and a good value for the price. Regarding the battery life, we apologize if the advertised estimate didn't align with your experience. Battery life can vary based on individual usage patterns, signal strength, charging habits & device settings. Should there be any further inquiries, please do not hesitate to email at [email protected]. We'll be glad to help. -Mitch
For mom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought phone for mom she loves it bought unlocked so may the best provider win.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MilliyonRu! Your positive feedback means a lot to us. We are delighted that you selected Motorola Mobility for your mom's gift. Thank you for putting your trust in us. We encourage your mom to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Nate
