Customer Ratings & Reviews
- Model:
- PAVA0005US
- SKU:
- 12299118
Rating by feature
- Display Quality
Rating 4.4 out of 5 stars
- Camera
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Pros mentioned:Overall performance
Moro g play
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good it’s very economical. Best for the price.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi bobcpa, thank you for taking the time and effort to share this experience with us. We're happy to hear that you are satisfied with your new moto G Play 2023. Thank you for putting your trust in us. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan
it works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not bad it works not the best but fair for the price there are million apps that I dont understand why and you cannot delet them
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate you selecting Motorola Mobility as your device provider and for sharing your experience MayA. Join us on our official community page at https://www.bestbuy.com/site/motorola-moto-g-play-2023-32gb-unlocked-navy-blue/6525883.p?skuId=6525883 to stay connected! -Yhan
- Pros mentioned:Overall performance
Motorola
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good phone the picture is very clear the sounds very loud.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your positive feedback, PatriciaT. We're thrilled to hear that you're enjoying the clear picture quality and loud sound on your phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
- Pros mentioned:Ease of use
Motogplay23
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new motogplay23easy to use and many great features
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MaryjaneG, we appreciate you for taking the time to share this experience with us. Feel free to contact us if you have any concerns regarding your device. We're here to help you. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan
- Pros mentioned:Battery life
Nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is ok not a bad phone , it was good traveling. And it got a good battery
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi there, EdwardE! Thanks for sharing your feedback with us! I'm glad to hear your Moto phone kept up during your travels and impressed you with its battery life. If you're interested, we'd like to hear your story and share it with other Motorola G Play 2023 users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle
Works.good..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered as a christmas present for my grand daughter. I already set it up for her. It seems a bit heavy but othef than that it works great.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Bjkh, We are delighted that you selected the Moto G Play (2023) for your granddaughter. To ensure best performance, we recommend regularly rebooting the phone to prevent any potential lag. Also, check if your apps are up to date. If you require any assistance, please don't hesitate to reach out to us via email at supportforums@motorola.com. -Belle
- Pros mentioned:Overall performance
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone to have and Use. I love it for the price
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Rudy, thank you for leaving us great feedback, and a perfect rating. We're happy to know how you love your Moto G Play 2023. We're always here to assist you if you have any concerns regarding your Motorola device. Follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan
Its ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s served its purpose as a back up phone. Don’t expect it to be a speed demon though.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Scott, we are truly grateful for your feedback and for choosing to rely on us. Make sure to join our official community page by visiting https://www.bestbuy.com/site/motorola-moto-g-play-2023-32gb-unlocked-navy-blue/6525883.p?skuId=6525883. -Ythan
Gift for Mom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift for my mom who isn't so savvy with this tech era, however, as I also have a Motorola cell phone, I just love it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate you taking the time to give us very positive feedback, RoslynM. We're glad that you chose it as a gift. If you would like, you could join your fellow Moto G Play users in our community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well enough but sometimes the alarm will not go off. I have to clear the cache and restart the phone to get the alarm set up again.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LyrissaW, we appreciate you bringing this to our attention. We're happy that you like the phone despite of minor concern you have with your device. We are interested in learning more about this and will sort this out. Please send us an email at supportforums@motorola.com so that we can assist you further. -Belle
Great price for a quality phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great phone for the price. Of course camera quality could do a bit more but cannot complain at the price point
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for writing this review, InternationalTraveler. We are happy to get an overall satisfactory review of our product and the deals we offer. If ever you need assistance, please don't hesitate to give us a holler and get in touch through our official Motorola G Play 2023 online community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
- Cons mentioned:Processor speed
It's ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It runs slow. You can't really add too many apps because it will then run even slower
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DeniseS, We're sorry to know that you're experiencing slowness on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at supportforums@motorola.com. -Mitch
Smart but not Swift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good only as a secondary phone. Any smart uses are slow and sluggish.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Steve, Thank you for your feedback. It sounds like this phone works well for basic tasks or as a secondary device, but may not handle more demanding apps or multitasking as smoothly. We appreciate you sharing your experience — it helps others understand the phone’s strengths and limitations. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos
- Cons mentioned:Processor speed
Too laggy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed with this phone. The phone is laggy in almost everything right out of the box. It's not just the Internet. Even if we open a phone or messages app it takes 5 seconds before it loads. This is one of the worst phones I ever had. It's high time Motorola looks into it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Nataraj, We're sorry to hear about the concern you're experiencing with your phone. Lagging performance is certainly not what we aim for with our devices. Lags are sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
- Pros mentioned:Screen size
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to function and large screen makes a big difference
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NaeemA, thank you for sharing this experience with us. It's good to know that you find the device easy to function with, and you love its features too. Don't hesitate to reach out to us if you got any concerns regarding your Motorola device, we're here to help you. -Ythan
Great product, for the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that, they’re several useful features in the phone. What I didn’t like, is the fact that it does not accommodate, an E Sim card. The phone only takes a physical Sim card. I had difficulty obtaining a physical Sim card.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, Snuffybaj! It's great to hear that you find several useful features in your phone. We appreciate the time sharing your feedback and observations about our product, we'll relay your feedback to the team. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
- Cons mentioned:Processor speed
Dropped 2nd day screen broke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't really say seemed slow but I dropped it two days after bought it broke screen.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ThomasB, thank you for posting this. We know how disappointing it is to crack the screen. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://motorola-global-portal.custhelp.com/app/repair-faqs. If you have questions write us an email at supportforums@motorola.com.
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello, the main function that attracted me to the moto g is its sound quality. My fiance has a moto, while I had another quality product but the sound quality is limited. Good product...awesome sound...wonderful volume...love it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Wow! Thank you for sharing your review about your experience with the device, Phylicia. We are so thankful that you gave us a perfect rating and that you are satisfied with the phone's performance. If you're interested, we'd like to hear your story and share it with the Moto G Play 2023 users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
Motorla phone poorly designed.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some issues with product. I keep shutting the phone off when holding it in my left hand. The on/off is right there. It was poorly designed
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TimV, Thank you for sharing your feedback. We understand how frustrating it can be to accidentally power off your phone while holding it. Your input regarding the placement of the power button is valuable, and we’ll pass it along to the product team for consideration.. -Carlos
- Cons mentioned:Processor speed
Just OK.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is a bit darker around the camera hole on the front. It's a pretty slow processor as well. It's a cheap phone that doesn't break the bank. If you need an unlocked phone that's $100 or so, then yeah, it works.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Mark, We apologize for the screen concern you’re noticing around the camera hole and the performance concerns regarding the processor. We understand that this should not behave like this. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch