Customer Ratings & Reviews
- Model:
- PAVA0005US
- SKU:
- 12299118
Rating by feature
- Display Quality
Rating 4.4 out of 5 stars
- Camera
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Cons mentioned:Processor speed
Very slow, has a 1-2 second lag.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is very slow. Every action has a 1 to 2 second delay which is very annoying. Tried to return. But, Best Buy was asking for a $45 restocking fee for a $99 phone. I kept it. If you decide to buy this phone, try it out at the store first.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for taking the time to share your feedback about your recent purchase. We sincerely apologize for the inconvenience you've experienced with your phone's performance. We understand that delays can be frustrating, and we appreciate your patience. We recommended to you contacting BestBuy directly for their return policy. -Aria
Life saver
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.phone was a life saver for us communicating with my sister while her phone was being shipped back to nursing home. I provide piece of mind.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, Skipper. We're so glad to hear that the phone was able to provide peace of mind during such an important time. It's great to know that it helped you stay connected with your sister. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
- Pros mentioned:Overall performance
Its a $100 phone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a phone for $100 dollars. It does phone things. Works well out of package just insert sim and go.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for making an effort to share this experience with us Deathly. We appreciate you sharing this experience with us. We're always here to assist you if you have any concerns regarding your Motorola device. -Ythan
Best Buy - meeting you at your point of need
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy provides professional and reliable service to her clients. They serve you quality , affordability, and efficiency in a friendly environment. I love to shop at Best Buy and I urge everyone to do same. They serve with love and you buy quality at a price you can afford .
I would recommend this to a friendCell phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just an in expensive phone to help out a friend who had broke their phone who is also not in need of the highest Tech phone on the market
I would recommend this to a friendDoes its job and some
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price you cant beat it. I purchased this for my husband. He had the same phone but just an older model. Only reason we had to replace it was because his screen broke. When we looked for new phones he said he wanted to stick with this model. Definitely a good device
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for this wonderful rating, Dlynn305. We're delighted to hear that you're happy with your purchase. If you're interested, we'd like to hear your story and share it with other users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. We love to hear from you from there. -Mitch
- Pros mentioned:Overall performance
Get it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got my phone. so far it works and does what i need it to do. happy with this purchase.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi dino, we appreciate your rating. We are happy to see that the phone is performing as it should and that you are happy with your purchase. If you're interested in learning more about the fascinating features of our products, you can join our online community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
Moto g play
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I first had a problem with setting up the phone, but after speaking to the " Geek Squad", I was able to get the unit on-line, and it's been every since, except there was no charger and no instructions booklet.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience with us, JeromeJ. We're glad to hear that the Geek Squad was able to help you set up your phone and that it has been working well since then. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
For a brand-new phone, it has MANY worse features
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is not sensitive enough. I have to press MANY times sometimes to get it to respond. The start up is very long/slow and doesn't show up for a while after the restart or power-up is selected. Moving icons or removing them from my screen's pages is cumbersome, slow, and not very efficient. The default set-up was HORRIBLE, with many icons bunched together in unsolicited "groups" which had to be dismantled. Some of the settings have been relocated to the point that I still haven't found them without resorting to looking for answers online. Because of the longer, narrower shape of this 2023 phone and screen, many views are quite distorted and some must be put into horizontal mode to view at all. The alarm doesn't reliably work and I have slept too late every day since I got this phone. Since I set it to take medication, this is DANGEROUS. I have also almost missed some appointments. BAD. The battery life is TERRIBLE. I have to charge is several times a day. I can't find photos I had taken or had on my previous phone at all. I can't figure out how to move things to my extra storage card (already installed) and it says I need to do that EVERY DAMNED DAY.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your situation, Dismayed. We're sorry to hear that these are happening on your phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at supportforums@motorola.com at your earliest convenience. -Mitch
New Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had one problem in setting up the phone (me - not the phones problem) and went back to the store and a very nice salesperson did it for me.
I would recommend this to a friendGreat value phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for the value. Love the finger print reader on the back, and the shake to turn on the flashlight.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate the positive feedback, JoshuaD. We're glad to hear you're enjoying the features of your phone. The fingerprint reader on the back and the shake-to-turn-on flashlight are definitely handy additions. It's great to see you're making the most out of your device's capabilities. If you're interested, we'd like to hear your story and share it with other Motorola G Play 2023 users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle
Goid Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to get used to. The cover doesn't let you turn the phone off or on very good. Its easier when i take the cover off.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jeanleigh, Thank you for having our phone and we appreciate the time to share your feedback. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Its ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just ok. Did the job of a cheap phone but dont expect bells abd whistles, or on-time upgrades.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JulioC, Thank you for sharing your feedback. We’re glad the phone met your basic needs, and we appreciate your honesty about the experience. We’re always working to improve our products and updates, and your input helps us understand what matters most to our users. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
- Pros mentioned:Overall performance
Does The Job - Good low end replacemnt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap replacement phone..good value for the cost. Recommend for lower end.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DaMajor, we sincerely appreciate your effort in sharing your thoughts and for being a proud owner of one of our Motorola devices. We would like to invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. It's a great platform where you can connect with fellow Motorola users, stay updated with the latest news, and receive valuable support from our community. We look forward to seeing you there! -Ythan
Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid phone for good price It's battery lasts one day after normal use, not 3 days as advertised
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience with us, DavidS. We're glad to hear that you find our phone to be solid and a good value for the price. Regarding the battery life, we apologize if the advertised estimate didn't align with your experience. Battery life can vary based on individual usage patterns, signal strength, charging habits & device settings. Should there be any further inquiries, please do not hesitate to email at supportforums@motorola.com. We'll be glad to help. -Mitch
- Pros mentioned:Battery life
Cathy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty good entry level phone. It works really well and has great battery life.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the 3 stars, Cathy. We appreciate you taking the time to share your feedback with us. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Dependable Phone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dependable phone! Wish the camera had better quality photos produced. Definitely would recommend.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JulB, We're glad to hear that you find the phone dependable. Your feedback about the camera quality is duly noted. It's always helpful to know what areas could be improved upon. Thank you for the recommendation. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
- Cons mentioned:Storage space
Adequate but disappointing.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adequate but disappointing. The software to run it takes most of the storage, and it came loaded with adware and unwanted applications that had to be cleaned out just to be able to use it as a standard phone. I've had Moto Play's before, this is the first one that had such problems. 28G for the software. Ridiculous.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Sulu55056, thank you for having one of our Motorola devices and we're sorry to know that your experience didn't meet your expectations. We stand by our phones and this is something we want to take a look at. Kindly send us an email at supportforums@motorola.com. -Ythan
For the person keeps breaking their phone every mo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good sturdy phone for a cheap price for the person keeps dropping their phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi OscarG. We sincerely appreciate your feedback. We are happy that you always buy our phones. We'd like to take this opportunity to introduce you to our official online community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
For mom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought phone for mom she loves it bought unlocked so may the best provider win.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MilliyonRu! Your positive feedback means a lot to us. We are delighted that you selected Motorola Mobility for your mom's gift. Thank you for putting your trust in us. We encourage your mom to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Nate