Customer Ratings & Reviews
- Model:
- PAVA0005US
- SKU:
- 12299118
Rating by feature
- Display Quality
Rating 4.4 out of 5 stars
- Camera
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
Great value phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for the value. Love the finger print reader on the back, and the shake to turn on the flashlight.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate the positive feedback, JoshuaD. We're glad to hear you're enjoying the features of your phone. The fingerprint reader on the back and the shake-to-turn-on flashlight are definitely handy additions. It's great to see you're making the most out of your device's capabilities. If you're interested, we'd like to hear your story and share it with other Motorola G Play 2023 users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to function and large screen makes a big difference
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NaeemA, thank you for sharing this experience with us. It's good to know that you find the device easy to function with, and you love its features too. Don't hesitate to reach out to us if you got any concerns regarding your Motorola device, we're here to help you. -Ythan
Best Buy - meeting you at your point of need
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy provides professional and reliable service to her clients. They serve you quality , affordability, and efficiency in a friendly environment. I love to shop at Best Buy and I urge everyone to do same. They serve with love and you buy quality at a price you can afford .
I would recommend this to a friendA perfect phone replacement!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone was perfect for my friend. He had lost his phone and needed a new one and this phone is working out great! Good price too!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, Eternes. We're so glad to hear that the phone has been a perfect replacement for your friend and that it’s working out great for them. It’s wonderful to know that our phones meet their needs at a good price. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Get it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got my phone. so far it works and does what i need it to do. happy with this purchase.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi dino, we appreciate your rating. We are happy to see that the phone is performing as it should and that you are happy with your purchase. If you're interested in learning more about the fascinating features of our products, you can join our online community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
Cell phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just an in expensive phone to help out a friend who had broke their phone who is also not in need of the highest Tech phone on the market
I would recommend this to a friendFor a brand-new phone, it has MANY worse features
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is not sensitive enough. I have to press MANY times sometimes to get it to respond. The start up is very long/slow and doesn't show up for a while after the restart or power-up is selected. Moving icons or removing them from my screen's pages is cumbersome, slow, and not very efficient. The default set-up was HORRIBLE, with many icons bunched together in unsolicited "groups" which had to be dismantled. Some of the settings have been relocated to the point that I still haven't found them without resorting to looking for answers online. Because of the longer, narrower shape of this 2023 phone and screen, many views are quite distorted and some must be put into horizontal mode to view at all. The alarm doesn't reliably work and I have slept too late every day since I got this phone. Since I set it to take medication, this is DANGEROUS. I have also almost missed some appointments. BAD. The battery life is TERRIBLE. I have to charge is several times a day. I can't find photos I had taken or had on my previous phone at all. I can't figure out how to move things to my extra storage card (already installed) and it says I need to do that EVERY DAMNED DAY.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your situation, Dismayed. We're sorry to hear that these are happening on your phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at [email protected] at your earliest convenience. -Mitch
Does The Job - Good low end replacemnt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap replacement phone..good value for the cost. Recommend for lower end.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DaMajor, we sincerely appreciate your effort in sharing your thoughts and for being a proud owner of one of our Motorola devices. We would like to invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. It's a great platform where you can connect with fellow Motorola users, stay updated with the latest news, and receive valuable support from our community. We look forward to seeing you there! -Ythan
Goid Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to get used to. The cover doesn't let you turn the phone off or on very good. Its easier when i take the cover off.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jeanleigh, Thank you for having our phone and we appreciate the time to share your feedback. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Dependable Phone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dependable phone! Wish the camera had better quality photos produced. Definitely would recommend.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JulB, We're glad to hear that you find the phone dependable. Your feedback about the camera quality is duly noted. It's always helpful to know what areas could be improved upon. Thank you for the recommendation. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Does its job and some
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price you cant beat it. I purchased this for my husband. He had the same phone but just an older model. Only reason we had to replace it was because his screen broke. When we looked for new phones he said he wanted to stick with this model. Definitely a good device
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for this wonderful rating, Dlynn305. We're delighted to hear that you're happy with your purchase. If you're interested, we'd like to hear your story and share it with other users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. We love to hear from you from there. -Mitch
New Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had one problem in setting up the phone (me - not the phones problem) and went back to the store and a very nice salesperson did it for me.
I would recommend this to a friendAdequate but disappointing.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adequate but disappointing. The software to run it takes most of the storage, and it came loaded with adware and unwanted applications that had to be cleaned out just to be able to use it as a standard phone. I've had Moto Play's before, this is the first one that had such problems. 28G for the software. Ridiculous.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Sulu55056, thank you for having one of our Motorola devices and we're sorry to know that your experience didn't meet your expectations. We stand by our phones and this is something we want to take a look at. Kindly send us an email at [email protected]. -Ythan
Phone becomes too slow.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone becomes too slow. tried restarting and still like that
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Mung, Thank you for reaching out and sharing your experience. We're sorry to hear that your phone has been running slowly even after restarting. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch
Phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was for my husband and he seems like he likes it, even though , it drops calls alot
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Happyshopper, We're pleased to hear that your husband is enjoying his phone overall. However, we're sorry to hear about the concern with dropped calls. Allow us to help. Does it happen on both incoming and outgoing calls? Let's further troubleshoot your device by going to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Calls > Calls are dropping and try the recommended steps there. Please let me know how it goes by sending us an email at [email protected]. -Mitch
Cathy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty good entry level phone. It works really well and has great battery life.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the 3 stars, Cathy. We appreciate you taking the time to share your feedback with us. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
For the person keeps breaking their phone every mo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good sturdy phone for a cheap price for the person keeps dropping their phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi OscarG. We sincerely appreciate your feedback. We are happy that you always buy our phones. We'd like to take this opportunity to introduce you to our official online community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
Professional
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually this a gift for a family member. But i do know a little about this phone. To me is a five star phone for sure. Just like the salesman very Nogaleable on this product. As well a very professional young man. Best buy has a great employee
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for buying this phone, Ernest. We are thankful for your trust, that you chose Motorola, and that you feel happy with your purchase. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
Decent phone
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent phone for cost. Camera is average but fair.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback! We’re glad to hear that, overall, you're satisfied with the value of the phone. We understand that while the camera may not be top-tier, we always aim to strike a balance between performance and cost. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos
Good phone for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it needs to do. Camera is ok. Overall good phone for the price
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MaSa, thank you for letting us know that you love the features of your new Moto G Play 2023. We appreciate you for sharing this experience with us. Thank you for choosing Motorola Mobility. Feel free to follow us on our official community page https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan
